CRM yo kwandikisha amabwiriza

Video ya cRM yo kwandikisha amabwiriza

Iyi videwo iri mu Cyongereza. Ariko urashobora kugerageza gufungura subtitles mururimi rwawe kavukire.

Kugura porogaramu, hamagara gusa cyangwa utwandikire. Inzobere zacu zizemeranya nawe kubijyanye na software ikwiye, gutegura amasezerano na fagitire yo kwishyura.

Nigute wagura gahunda?

CRM yo gushyira ibicuruzwa bigufasha gutunganya byihuse ibicuruzwa byabakiriya, kimwe no kubitunganya no gushyigikirwa byuzuye mubikorwa. Ntabwo ari ibanga ko ibigo bigezweho byatangiye gukoresha cyane CRM mugucunga ibicuruzwa. CRM ishyira mubikorwa uburyo bumwe na bumwe bugufasha kugenzura no gusesengura inzira yo kugurisha, ndetse no gukorana neza nabakiriya. CRM yo gutumiza ni porogaramu idasanzwe igufasha gucunga umubano wabakiriya, igamije gutunganya byihuse kandi byiza cyane gutunganya ibicuruzwa byinjira kumurongo kandi byinjijwe nintoki. Gushyira gahunda muri CRM ntabwo bigoye, kubwibi birahagije gukora algorithm runaka yibikorwa. Kwiyandikisha birashobora gukorwa kumurongo binyuze mububiko bwa interineti, cyangwa nugurisha aho bigurishwa. Kwiyandikisha birashobora gukorwa muminota mike, byose biterwa nubuhanga bwumuyobozi nibyifuzo byabaguzi. Gukoresha CRM mugutumiza bifite ishingiro kongera ibicuruzwa, kugabanya ibiciro kubikorwa byakunze kugaruka. CRM ifasha kandi kugabanya ingaruka ziterwa nibintu byabantu, ni ukuvuga gukuraho amakosa kuruhande rwabakora. CRM igezweho ikoreshwa mukwihutisha, kugabanya ibiciro no kuzamura ireme rya serivisi. Uyu munsi, urebye kurupapuro rwimbuga za interineti, urashobora kubona ibyifuzo bitandukanye byo gushyira mubikorwa CRM. Buri umwe muribo yihagararaho nkigikoresho kigezweho cyo kunoza imikorere. Ni ibihe bintu biranga CRM igomba gutumiza kugirango ikore neza? Icyambere, igomba kuba igendanwa, ni ukuvuga, ibikorwa byose bigomba gukorwa mugihe nyacyo. Sisitemu igomba gukora hejuru y'urusobe cyangwa ikoresheje interineti. Ibikurikira byujuje ubuziranenge ni uko mugihe cyo gushyira mubikorwa, ibisabwa byibuze kubikoresho bya tekiniki bigomba gukorwa. Ibi bizatuma sisitemu ikundwa kandi igerweho. Ibikurikira biranga byongera amahirwe yo gukora neza ni byinshi. CRM yo gutumiza igomba kuba irimo ibintu byinshi. Guhindura ibicuruzwa bizatanga amafaranga make yo gushyira mubikorwa serivisi zinyongera. Hifujwe ko sisitemu ya CRM ihuza ibikorwa byumushinga runaka. Ibikurikira byifuzwa kubaguzi, birumvikana ko igiciro cyoroshye. Ni ukuvuga, amafaranga yashowe mumikoro agomba kuba arenze kwisobanura. Ni he wakura ibisobanuro nyabyo kubikoresho bya software? Birumvikana, urashobora kubaza ababikoresheje, soma ibitekerezo byabahanga, nibindi. Bamwe bagerageza kuzigama amafaranga no gukuramo ibikoresho byubusa, ariko ibi ntabwo ari umwuga kandi bidafite ishingiro. Mugutangiza CRM yubusa mubikoresho byawe, haribishoboka ko winjiza ibicuruzwa byibisambo bigamije kwiba amakuru namafaranga. Igikorwa icyo ari cyo cyose kigomba kwishyurwa, bityo CRM nziza yose igomba kugura amafaranga. Muri iri suzuma, turashaka kukubwira ibya CRM yo gushyira ibicuruzwa muri sosiyete ya Universal Accounting System. USU nigicuruzwa cya software kimaze igihe kinini kigaragara nkibikoresho byo mu rwego rwo hejuru. Porogaramu ifite uburenganzira bwuzuye kandi ntabwo ishobora guteza ingaruka kubakoresha. Porogaramu ihuza n'ibikenewe na buri muguzi ku giti cye. Mu bucuruzi, cyane cyane kugurisha kumurongo, ibintu byose bibaho byihuse, buri gikorwa kigomba guherekezwa na algorithms yatekerejwe neza, kuko umwanya uwariwo wose umunywanyi ashobora gutanga ibicuruzwa byiza, serivisi cyangwa gutanga ibyamamazwa umukiriya adashobora kunanira. Ni ngombwa ko CRM igufasha gukurikirana ibiciro byabanywanyi no kugenzura ibiciro byawe. USU itumiza CRM irashobora gufasha muribi. Urashobora gukoresha serivisi nkiyi yo gusuzuma ireme rya serivisi zitangwa cyangwa ibicuruzwa byaguzwe. Ishami ry’ubucuruzi rizashobora gukomeza imikoranire n’abakiriya binyuze mu butumwa bukunzwe bwihuse, ubutumwa bwihariye kuri nimero yuwo muhanganye, cyangwa gukoresha e-imeri. Mugihe kimwe, ntukeneye kwinjira muri serivisi, birahagije kuba muri gahunda no gukora byose kuva CRM. Muri gahunda ya USU, isura yabayobozi ikorana numwanya wumuyobozi. Umuyobozi rero azashobora gusobanura imirimo, kuyobora ibikorwa muburyo bwiza, kugenzura ibisubizo hagati nibisubizo byanyuma. Niki cyoroshye CRM yo gushyira ibicuruzwa muri USU. Muri porogaramu, urashobora gukora amakuru ashingiye kubakiriya bawe, urashobora kwinjiza amakuru yose akenewe muri yo, uhereye kumakuru yamakuru, ibyo ukunda, amakarita ya bonus, inzandiko, guhamagara, nibindi. Amakuru yose azandikwa mugice cyabakiriya, umuyobozi azashobora kugera kuri iki gice umwanya uwariwo wose kandi yibuke icyiciro imikoranire aricyo, nikihe gicuruzwa gikundwa numukoresha wa serivise, haribyo byagaruka, nibyo ukunda? y'umukiriya? Aya makuru yingirakamaro azagufasha kugurisha ibicuruzwa na serivisi byujuje ubuziranenge bugezweho. Binyuze muri sisitemu ya CRM, urashobora gukurikirana imikorere yibisubizo byamamaza byakoreshejwe, gusesengura gahunda za bonus, gukora gahunda no guteganyiriza ejo hazaza. Sisitemu ya USU igufasha kugirana amasezerano nabatanga isoko, kugenzura urwego rwibicuruzwa bisigaye, kumenya ibicuruzwa bikenewe cyane, nibicuruzwa bikomeza kutamenyekana. Sisitemu yubwenge, igihe icyo aricyo cyose, izashobora kumenyesha ko ububiko bwarangiye kandi bugomba kuzuzwa, ndetse bigahita bitanga icyifuzo kubicuruzwa. Gushyira ibicuruzwa bizaba byihuse, byujuje ubuziranenge kandi byoroshye kuri wewe, mugihe bitazatwara igihe kinini cyakazi. Ibikorwa byose bizazanwa na automatisme, ugomba gusa gusesengura imirimo yakozwe. Sisitemu Yibaruramari Yisi yose ihuza neza nu bicuruzwa, ububiko n’ibindi bikoresho, hashyizweho uburyo bwo guhuza interineti, bigufasha kwerekana ibicuruzwa bisigaye mu iduka rya interineti. Ibindi bice birahari, ushobora kubyiga kuri demo kurubuga rwacu. Ngaho uzasangamo kandi ibisobanuro kubyerekeye ibicuruzwa biva kubakoresha nyabyo, hamwe nibitekerezo byabahanga nibindi bikoresho bifatika. Abakozi bawe bazahita biga uburyo sisitemu ikora. Ku kazi, urashobora gukoresha imvugo ikworoheye. Gahunda ya CRM yo gutumiza muri USU yagenewe gucunga ibikorwa byubucuruzi. Kubwawe, biri mumaguru, gusa ohereza icyifuzo cyo gushyira mubikorwa.