Operating system: Windows, Android, macOS
Group of programs: Business automation
Help desk download
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Quick transition.
What do you want to do now?
If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
Contact us here
During business hours we usually respond within 1 minute
How to buy the program?
View a screenshot of the program
Watch a video about the program
Download demo version
Compare configurations of the program
Calculate the cost of software
Calculate the cost of the cloud if you need a cloud server
Who is the developer?
Program screenshot
A screenshot is a photo of the software running. From it you can immediately understand what a CRM system looks like. We have implemented a window interface with support for UX/UI design. This means that the user interface is based on years of user experience. Each action is located exactly where it is most convenient to perform it. Thanks to such a competent approach, your work productivity will be maximum. Click on the small image to open the screenshot in full size.
If you buy a USU CRM system with a configuration of at least “Standard”, you will have a choice of designs from more than fifty templates. Each user of the software will have the opportunity to choose the design of the program to suit their taste. Every day of work should bring joy!
Many IT companies face the need to download Help Desk, which is determined to provide high-quality service support, build reliable and promising relationships with the client base, and control literally every technological process. Many Help Desk solutions can be found on the market without any problems. Some of them are free, while others contain many desk add-ons, functions, as a result of paid features. If you download a suitable product, then the work of the structure will fundamentally change.
The area of service support USU Software system (usu.kz) tries to study thoroughly so that IT companies can not only download the Help Desk free but also put the project into practice, achieve the desired result, provide quality assistance and engage in maintenance. Some organizations can download the project without additional consultations with the developers, focusing solely on feedback and their own preferences. Take your time to make a choice. Try to carefully weigh the pros and cons, find out the advantages of the platform, test the demo version. Help Desk registers contain reference information on requests and clients. The base is convenient for everyday work. Download the data to external media without any problems. Free catalogs are easy to edit, rank (search) information according to specified criteria. The work processes are directly displayed in real-time, which is a serious argument to download a software solution. The information is dynamically updated. It is possible to quickly make adjustments, detect problems and inaccuracies. With the help of the Help Desk, users exchange information, documents, and reports, financial and analytical samples free, maintain an organizer, create a staffing table, and track resources. Any regulatory form can be downloaded and printed. Don"t forget about communication. Through the Help Desk, you can quickly contact customers, clarify any questions, shed light on details, etc. Very often, to receive the SMS sending module, you need to download a paid add-on. In our case, the module is included in the free basic spectrum.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-11-21
Video of help desk download
This video is in Russian. We have not yet managed to make videos in other languages.
Maintenance innovation is significant and substantial. Over time, Help Desk acquires additional tools, standards, and regulations are updated, some innovations and functions appear, which become a real crime not to download. In this case, you should not focus on the free-range. Check some of listed among the add-ons options, do not forget about integrating with leading sites and services options, the ability to improve the maintenance, develop, become more efficient and productive.
Help Desk configuration monitors all handling processes, automatically prepares reports, collects fresh analytical reports, and fills out regulations.
Download demo version
We currently have a demo version of this program only in Russian.
You can download the demo version for free. And work in the program for two weeks. Some information has already been included there for clarity.
The principles of working with requests change dramatically. It is worth downloading the project in order not to waste any extra time on the registration of the application, the selection of a specialist, and control throughout its execution.
A free planner allows correctly distributing the level of workload on the organization"s staff. If additional resources may be required for certain requests, then users will be the first to know about this.
Order a help desk download
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
Send details for the contract
We enter into an agreement with each client. The contract is your guarantee that you will receive exactly what you require. Therefore, first you need to send us the details of a legal entity or individual. This usually takes no more than 5 minutes
Make an advance payment
After sending you scanned copies of the contract and invoice for payment, an advance payment is required. Please note that before installing the CRM system, it is enough to pay not the full amount, but only a part. Various payment methods are supported. Approximately 15 minutes
The program will be installed
After this, a specific installation date and time will be agreed upon with you. This usually happens on the same or the next day after the paperwork is completed. Immediately after installing the CRM system, you can ask for training for your employee. If the program is purchased for 1 user, it will take no more than 1 hour
Enjoy the result
Enjoy the result endlessly :) What is especially pleasing is not only the quality with which the software has been developed to automate everyday work, but also the lack of dependency in the form of a monthly subscription fee. After all, you will only pay once for the program.
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Help desk download
The Help Desk platform suit all users without exception. The interface is implemented in an accessible and simple way. Management is straightforward. There is not a single superfluous element. Work processes can be divided into several stages to strengthen the position of control, to quickly respond to the slightest problems. If you download a software product, then you get the opportunity to engage in SMS-mailing free. It is not difficult for users to exchange useful information, documents, and reports, statistical and analytical samples. The productivity of the Help Desk is displayed visually, which helps to objectively assess the level of workload, regulate the position of the material fund, and not burden the staff with unnecessary volumes of work. The tasks of the system include not only control over current operations but also the long-term goals of the organization, the introduction of new services, handling development, and other parameters. The range includes a free notification module, which allows fully tracking of every process and every event. The option of integration with advanced services and services is not excluded. Add-ons can be installed for a fee. The program is used by computer and handling centers, private and government organizations, as well as leading IT companies that provide users services. Not all instruments are available in the basic spectrum. You can read more about additions and innovations on our website. We recommend you look at the corresponding list. Start with a demo version. With its help, you can create first impressions, highlight the advantages and benefits of the project. Recently, manufacturers have faced the phenomenon of ‘competition in a new way’. Here is what the American economist T. Levitt says about it: ‘Competition in a new way is not a competition among themselves what is produced by firms in their factories, but what they additionally supplied their products with in the form of packaging, services, advertising, clients advice and other things people value’. The main functions of the service as a marketing tool are attracting buyers, supporting and developing product sales, informing buyers. Thanks to the Help Desk opportunities, a company creates a favorable relationship of trust with customers and forms the basis for the continuation of effective commercial communications.