One of the methods to increase customer loyalty is a birthday greeting. The method is simple and effective. A mailing list for congratulating customers on their birthdays or various holidays is carried out in different ways. The most understandable way is to see the birthday people and congratulate them manually. And you can see those who celebrate their birthday today using the report "Birthdays" .
Birthdays can be congratulated manually. And also there is an opportunity to use the semi-automatic mode. To do this, when the report is generated, click on the ' Dispatch ' button.
You will need to choose which types of mailings you want to use. At the same time, SMS, E-mail, Viber and voice calls are available to you. You can then either select one of the pre-made mailing templates from the 'Templates' directory or write a custom message manually. You will be automatically transferred to the 'Newsletter' module to launch it.
This method will save you time if you need to congratulate a large number of people today.
There are also fully automatic ways of congratulations. Our programmers can set up a separate program that will determine the birthdays and send them congratulations in different ways: Email , SMS , Viber , voice call , WhatsApp .
In this case, you will not even need to run the program or be at work. This function will work on weekends and holidays, it is enough that the computer with the program is turned on.
Happy birthday greetings are an additional opportunity to remind your customers about yourself, which can help stimulate additional sales.
For example, you can indicate the possibility of receiving an additional discount on some of your services or products when contacting you on your birthday. However, these may not be the most popular categories! And then even customers who have already forgotten about you can contact you again.
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