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How to improve work productivity

These features must be ordered separately.

Increasing staff productivity

There are different ways to increase the productivity of employees when working in a modern program to automate daily work. Now we will show you how to increase the productivity of your enterprise when using IP-telephony .

Don't waste a second looking for a client

So how to increase productivity? Very simple! When using a modern automatic telephone exchange, users of the ' Universal Accounting Program ' get a unique opportunity to see who is calling them now. Moreover, all comprehensive information appears almost instantly, while the phone is still ringing.

For example, a call center operator sees the name of a calling customer and has the ability to immediately greet the person by addressing them by name. Thus, the employee increases customer loyalty .

But, in addition to the name, a lot of other useful information is displayed in the client card that pops up when calling.

Therefore, managers who use the ' USU ' program have the highest productivity. There is simply nowhere to go faster! They can initiate a telephone conversation with the client on the case immediately, without any pauses and forced waiting. All important information about the client is automatically displayed before their eyes.

Information about the current customer order

Also, an increase in labor productivity is achieved by adding information about the current customer orders to the card that pops up during a phone call, if the caller has any. Thus, the call center operator can immediately tell the client the status of the order, its amount, the planned delivery time, and much more.

Go to customer card

And if you click on the pop-up notification, the employee will immediately go to the card of the client who is currently calling. This means that again you do not have to waste the company's precious time and the calling client. This is also an increase in labor productivity. The professionalism of ' USU ' software is in the details. By going to the client's account in this way, you can, if necessary, immediately make the necessary changes to it or place a new order for this person.

You can read in detail about the pop-up notification mechanism.