Cargo car wash management

Date this page was reviewed:
2024-11-05

Video of cargo car wash management

This video is in Russian. We have not yet managed to make videos in other languages.

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Cargo car wash management is not an easy task. The truck wash itself has significant differences from a similar passenger car maintain. Heavy truck washers are less common, and there is a certain shortage of such offers on the market. The service designed for servicing large cargo vehicles and special equipment is in great demand. In terms of organization, this business is not much different from the usual classic car wash, but it requires special attention in working with customers. There few single motorists. Basically, you have to cooperate with cargo organizations and companies, agricultural producers, utilities, logistics companies that transport goods. Regular customers of cargo car wash passenger companies since buses are also large-sized vehicles. With such clients, you need to conclude contracts and strictly observe their points, because they're always more than enough work. Car wash of trucks management implies strict control and accounting of resource consumption - the consumption of water, electricity, and detergents significant. Particular attention in management should be paid to document circulation. Since clients are mainly represented by legal entities, they necessarily have to draw up strict reporting forms, checks, and other documents confirming the provision of services and acceptance of payment. Management carried out thoroughly, focusing on the needs of customers. Hence, the list of services may not be entirely standard for a typical car wash. For drivers, a shower, a cafe, sleeping places, a small store provided. While the car is taking water procedures in the box, the driver also freshens up and has lunch. This brings additional profits and increases the prestige of the business. When conducting cargo car wash management, it is worth considering the round-the-clock work need, seven days a week. Heavy cargo trucks can arrive at any time of the day or night, and thus the organization of the work of the staff should be in shifts. Driving trucks at a car wash is another area that should be paid attention to. A clear and structured customer base, if possible, organizing regular customers appointment - this is what helps to avoid annoying downtime and long queues at the car wash. All of the above features of a cargo wash require proper planning and control at every stage of implementation. It is control and accounting that should become the main manager's tools in management issues. At the same time, control should be carried out over the maintenance of the client base, document flow, quality of services, and the work of the cargo wash personnel. We must not forget about financial accounting and warehouse management - the materials and raw materials necessary for work must always be available. One person cannot provide all processes management simultaneously. If you organize the management of a car wash for cargo using the old methods, which imply paper accounting and periodic control, then the business is unlikely to quickly pay off and become successful. The staff has to fill out a large number of registration forms, draw up numerous financial documents, and this certainly affects the quality of maintenance. A more modern solution is control automation. The management of the truck wash program was developed and presented by the USU Software system company. USU Software differs from other automating business process systems in its focus on a specific business, it was created for car washes and takes into account all the specific features of their activities. The software capabilities are great. It keeps track of and registers cars that arrive at the car wash. Each new client is automatically included in the databases. It automatically calculates the cost of services and generates the necessary documents - contracts, receipts, invoices, acts, corporate clients forms. The cargo car wash management program shows the dynamics of visitors and orders, and this useful marketing and management planning, assessing the quality of information. The system from USU Software keeps records of personnel. You can load shift schedules into the program, and it marks their implementation - it shows how much each employee actually worked, how many cars he served, whether he took up duty on time. The system takes control of warehouse resources. It calculates and shows each consumable balance, warns in time if the necessary start to run out, offers to make a purchase on favorable terms for a car wash. All these processes are carried out simultaneously, without errors and inaccuracies. The management program is better than even the most talented administrator, because it never gets sick, does not get tired, does not make mistakes, and does not distort information. Employees are freed from paperwork and fully devote their working time to their main duties. The software runs on the Windows operating system. It can be configured in any language since the development company provides comprehensive support to all states. A demo version of the car wash of trucks platform is available on the USU Software website upon prior request by e-mail. The full version installs quickly. The developer connects to the computer at the cargo wash via the Internet, conducts a presentation of the possibilities, shows the basics of control and the principle of operation, and carries out the installation. USU Software does not need to make a mandatory monthly subscription fee. The car wash management system automatically generates a detailed customer database. It includes not only contact urgent communication information, but also the entire history of calls, services demanded by the client, as well as the history of payments made. You can also reflect the wishes of car owners in the database - this helps to make clear, targeted offers of services that really be interesting and in demand. The control program works with data of any size without losing performance. For each category or block of information, you can get the most detailed reports. It is not difficult in a matter of seconds to find data on a specific customer, car owner, service, car wash employee, or service delivery time. You can estimate a total load of a cargo wash - see the number of completed orders per hour, day, week, or any other period. The program can conduct mass or personal distribution of information via SMS or e-mail. All customers can be notified in one click about price changes or the introduction of a new service. Individual owners of heavy-duty and rangefinder machines can be sent messages about the readiness of the order, about individual conditions within the framework of the loyalty program, etc. USU Software show what types of services are in high demand, what services customers would like to receive. This helps shape the range of services that meet the needs of truck owners. The management system shows the performance of each employee, the number of orders completed by him, personal benefit, and automatically calculates the wages of those who work on piece-rate wages. USU Software maintains professional financial accounting, records income, expenses, and stores payment statistics. The control system controls the warehouse. Each consumable is labeled, the program monitors the presence of detergents and other materials necessary for the work. Taking an inventory takes a few minutes. Car wash management hardware can be integrated with CCTV cameras, which make control over cash registers and warehouses more detailed and tough. The system can be integrated with telephony and the website. In the first case, the program ‘recognizes’ any client who decides to call, and the cargo wash employee able to immediately address the interlocutor by name and patronymic. In the second case, it possible to record car wash trucks via the Internet. The platform calculates the cost of works and services and issues invoices. It can generate any documents - from reports to the head to the documentation of strict financial reporting in automatic mode. The USU Software has a built-in time-oriented scheduler. Unlike scheduling, it offers ample opportunities. The cargo wash director able to draw up a budget, employee's work plans. The staff themselves able to spend their working time more rationally, without forgetting about anything important. Cargo car wash workers and regular customers able to get specially developed mobile applications. The program integrates with payment terminals, and customers have an additional payment option. The manager can set up any frequency of receiving reports. Additionally, the software can be completed with the ‘Bible of the modern leader’, which contains many useful managing your own business tips.