Car wash customer control

Date this page was reviewed:
2024-11-22

Video of car wash customer control

This video is in Russian. We have not yet managed to make videos in other languages.

To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.

How to buy the program?

Approximate time required: 1 hour, 20 minutes

The control of a car wash customer is necessary, firstly, to control the movement of funds, secondly, for analysis, and thirdly, to determine the tactics of actions. By monitoring the customer, you can always determine how responsible your employees are, whether all the proceeds go through the cashier, determine the customer who often visits your car wash, to develop and offer him a bonus or promotional system. By analyzing the flow of consumer of services, it is possible to determine when the demand is the lowest or highest, and based on this, adjust the work schedule of employees, increasing the number of employees at the planned moments of the influx of customers and minimizing the workforce during periods of calm to reduce wage costs. Control over the car wash customer by manual or paper method is an inconvenient, irrelevant, and unreliable method. If the registration is carried out by one employee, this creates a queue and client discomfort, since entering data manually always takes time. By increasing the number of personnel carrying out measures to control the flow of customer of the car wash, you incur financial costs, and they're also a need to consolidate these data into one database, which further waste your time and human resources. It is much more convenient and efficient to use the automating work at the sink program. The universal car wash accounting system helps you carry out daily routine processes as quickly as possible. The program has many tools to control the workflow at the car wash. One of these is customer control and accounting. After entering the data, the system saves information about the appeal of the owner of the car and the history of interaction with him. When you call again, there is no need to look for old records, call other employees, and double-check the information. It is enough to enter the first letters of the surname, and all suitable options appear in the dialog box. By tracking the frequency of visits to a particular car owner, you can create an individual price list for him by choosing a suitable discount. The program also carries out financial control, taking into account both cash receipts from the washing customer and all current expenses. Payment is accepted and accounted for in any currency, in cash, and by bank transfer. At the same time, you have the opportunity to control any of the cash desks, viewing the history of financial transactions at any time. The USU Software car wash program helps to bring order to the work process, save time, and lighten the load. Carrying out template procedures and basic analytical calculations, the system provides the ability to perform highly intelligent work to promote the company and improve the quality of services provided and increase the level of customer comfort of services at the car wash. By introducing modern technological developments in the control and management of work processes, you set staff and partners high standards. By automating the main work processes, such as customer control, financial control, personnel control, you provide yourself with a significant advantage among competitors in the field of services offered, increase the company's image in the eyes of customer and staff and take the first step towards reaching a new level of quality. Customer control is carried out automatically, centrally, which excludes errors of a technical or human nature. By entering customer information into an unlimited database, you can be sure of their safety and availability as needed. The confidentiality of the available information is ensured by the differentiation of access rights, which allows working only with the information that is included in their area of competence. Also, security is provided by the presence of personal logins and passwords to enter the program. Financial control means accounting of cash receipts from services rendered, current expenses (purchase of consumables, utility bills, rent of premises, and so on), profit calculation, cash flow statement for any selected period of time. Control over personnel means the register of employees, list of completed orders, calculating piecework wages system. Control over the marketing activities of the enterprise. An unlimited database of information allows saving data about the customer who have applied with a complete history of interaction and contact information. The ability to send SMS, Viber, or email messages to the database throughout the list, or selectively individually with notifications about the services performed, or about promotional events. The costs of contacting the customer of the car wash are automatically included in the costs. The ‘Audit’ function is provided by the manager, which allows viewing all the actions performed in the system with an indication of the executor and the time of execution. Formation of reporting data on the operation of the car wash in the text (tables) and graphical forms (graphs, diagrams) for ease of perception and analysis. Convenient systematization according to any parameters. The convenient modular system of work allows easily organizing of the existing data. Saving data allows at any time viewing information about the work performed and any period of financial movements of interest. In addition to the broad basic functionality, there are several additional options (video surveillance, communication with telephony, employees mobile application, and so on), installed at the request of the customer.