Operating system: Windows, Android, macOS
Group of programs: Business automation
Communication with automatic telephone exchange
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If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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Who is the developer?
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In recent years, the role of information technology in the activities of organizations has significantly increased. Today, not a single self-respecting and striving for prosperity company can imagine its daily work without various software products. These systems are closely related to all processes in the enterprise that are associated with the processing of a large amount of information. People free themselves from routine work and work more towards business development.
One of the areas where the integration of information technology with CRM is observed most often is telephony. This is justified, because it is thanks to telephone communication that the most important negotiations with customers are carried out and the automation of these processes is extremely important. To establish communication between telephony and control software, CRM PBX integration is required.
Their interaction will ensure a quality connection and provide organizations with new opportunities for business development.
The most reliable software for telephony, so that communication with PBX and interaction with CRM is most effective, is the Universal Accounting System (USS). Integration of PBX with our development has been practiced for several years and is successfully used by many enterprises throughout the CIS and beyond.
Interaction with PBX opens up new opportunities for the enterprise. In particular, communication with the telephone exchange when working with clients. You will be able to track all your calls and see the details for each of them. This will make the relationship with customers more solid, increase the level of trust in you from counterparties and help your company's managers to interest them.
In addition, the Universal Accounting System supports integration with a virtual PBX. A typical example is the Beeline cloud PBX integration with CRM.
Incoming calls are recorded automatically in the Universal Accounting System.
Call tracking software can provide analytics for incoming and outgoing calls.
The call accounting program can be customized according to the specifics of the company.
Call accounting makes the work of managers easier.
The billing program can generate reporting information for a period or according to other criteria.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-15
Video of communication with automatic telephone exchange
This video can be viewed with subtitles in your own language.
On the site there is an opportunity to download a program for calls and a presentation to it.
The program for calls from a computer allows you to analyze calls by time, duration and other parameters.
The program of incoming calls can identify the client from the database by the number who contacted you.
The phone call program contains information about clients and work on them.
The PBX software generates reminders for employees who have tasks to complete.
Accounting for PBX allows you to determine with which cities and countries the company's employees communicate.
The program for calls and sms has the ability to send messages via sms center.
Calls from the program are made faster than manual calls, which saves time for other calls.
The program for calls from computer to phone will make it easier and faster to work with clients.
Communication with a mini automatic telephone exchange allows you to reduce communication costs and control the quality of communications.
The program for accounting calls can keep a record of incoming and outgoing calls.
Download demo version
When starting the program, you can select the language.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
Instruction manual
Calls through the program can be made by pressing one button.
In the program, communication with the PBX is made not only with physical series, but also with virtual ones.
The program for calls is able to make calls from the system and store information about them.
A distinctive feature of the USU as a program that supports communication with an automatic telephone exchange and integration with CRM is the simplicity of the interface. Any user can work in it.
In addition to the simplicity of the program, the USU that maintains communication with the PBX and integration with CRM is distinguished by a high level of reliability, which is achieved through the ability to create a backup copy.
The absence of a monthly fee makes our software even more popular.
Your company's logo is displayed on the first screen of the USU, which will show everyone interested in the presence of a corporate style.
The tabs of the open windows of the program, which supports communication with the automatic telephone exchange and interaction with the CRM of the USU, will allow you to switch from one operation to another in the shortest possible time.
The timer at the bottom of the screen of the program that supports communication with the PBX and integration with CRM shows the time you used to process data in the current window.
All information is stored in the program that supports communication with the automatic telephone exchange and integration with the CRM of the USU for an unlimited time.
The USU allows users to work on a local network or remotely.
Order a communication with automatic telephone exchange
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Communication with automatic telephone exchange
We provide two hours of free technical support for each software license that supports communication with an automatic telephone exchange.
To master the USU program that supports communication with the automatic telephone exchange, our specialists will train your personnel.
The USU, as a program that supports communication with an automatic telephone exchange, maintains a convenient system of directories, where complete information about the counterparty will be indicated. Including a phone number.
Integration of PBX CRM allows you to make calls directly from the system.
Communication with PBX and interaction with CRM supports the function of displaying pop-up windows, where you can display all the information necessary for work.
Thanks to the PBX integration, from the pop-up window, you can enter the client's card and, if necessary, enter the missing information.
Seeing the information displayed in the pop-up window, you can always refer to the client by name, which will demonstrate your special attitude towards him.
Integration of PBX CRM allows you to send voice messages to clients. They can be one-time or recurring.
By integrating the PBX into the USU, you can generate a call report, which will contain comprehensive information about the call and the manager responsible for it.
The process of integrating telephony and software will allow the manager to receive timely information about the state of affairs at the enterprise and monitor activities from any corner of the world.
In other words, communication with PBX and integration with CRM allows the Universal Accounting System to work with clients much faster, while increasing its efficiency several times.