Operating system: Windows, Android, macOS
Group of programs: Business automation
Customer information when calling
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What do you want to do now?
If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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How to buy the program?
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Who is the developer?
Program screenshot
The customer base is the cornerstone of any organization's operations. Each company strives to create it as convenient as possible for work and include as much contact information as possible. This information can be used in the future not only when working with clients, but also for performing various operations by other employees.
For faster and better work with clients (including potential ones), you can turn to IT companies for help and obtain comprehensive information on process optimization, which will offer a variety of options to choose from to solve this problem. And everything is solved simply - with the help of an automated customer accounting system, combining its capabilities with telephony, since the telephone is the most popular and popular means of negotiating with customers at a distance and obtaining information about them.
The most practical, easiest-to-use and most reliable program for storing and maximizing the use of customer information in work is the Universal Accounting System (UAS).
This system allows you not only to display the necessary information about the client when you call, but also to see the client's photo when you call.
For a very short time, this program conquered the market for similar software not only in Kazakhstan, but also far beyond its borders.
The program for calls is able to make calls from the system and store information about them.
Calls from the program are made faster than manual calls, which saves time for other calls.
On the site there is an opportunity to download a program for calls and a presentation to it.
Accounting for PBX allows you to determine with which cities and countries the company's employees communicate.
The program for calls from computer to phone will make it easier and faster to work with clients.
The program of incoming calls can identify the client from the database by the number who contacted you.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-15
Video of customer information when calling
This video can be viewed with subtitles in your own language.
Incoming calls are recorded automatically in the Universal Accounting System.
Communication with a mini automatic telephone exchange allows you to reduce communication costs and control the quality of communications.
Call accounting makes the work of managers easier.
The phone call program contains information about clients and work on them.
The program for calls from a computer allows you to analyze calls by time, duration and other parameters.
The PBX software generates reminders for employees who have tasks to complete.
The program for calls and sms has the ability to send messages via sms center.
The program for accounting calls can keep a record of incoming and outgoing calls.
The billing program can generate reporting information for a period or according to other criteria.
The call accounting program can be customized according to the specifics of the company.
Call tracking software can provide analytics for incoming and outgoing calls.
Download demo version
When starting the program, you can select the language.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
Instruction manual
Calls through the program can be made by pressing one button.
In the program, communication with the PBX is made not only with physical series, but also with virtual ones.
A very simple interface of the USU system makes it easy for any user to master it, since the names of windows and modules themselves will become sufficient information for him.
The absence of a monthly fee will be very important information when deciding to install USU software in any enterprise.
Information protection in your system looks like a field for entering a unique password and a field "Role". The second allows you to control the visibility of information separately for each user.
On the main screen of the information collection program, you can display the logo of your company, which will help spread information about you as a company that monitors its reputation.
Bookmarks of open windows will allow you to very quickly find and collect the necessary information from various sources.
The program for the accumulation of information about USU clients allows you to work in it over a local network or remotely.
Your business managers will certainly appreciate the program's ability to collect customer information. Now they will always see which client is calling and prepare for the conversation and, along the way, be ready to be entered into the database.
In a pop-up window, all customer data is displayed on a call.
USU software displays the following data of the client who is calling: name of the client, face (photo) of the client, contact information, the amount owed, the current order, the name of the manager who worked with him and the last related tasks and any other information or data you need for work.
Order a customer information when calling
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Customer information when calling
The USU allows not only displaying the name when making a call, but also configuring the system so that when you click on a pop-up window, a client card and other data appear, where you can enter new information, or add a new number to an existing contact.
Managers of your company will be able to dial a number directly from the system by clicking on a line in the list of clients and then the "Call" button by selecting the desired number. With each new entered number, this information appears in the phone list.
All information about the customer when calling, including the name, customer when calling, is recorded in the USU database.
Your managers can easily raise the prestige of the company by referring to the client's name when calling, since the USU program can display the name when calling. In addition to this, the window can contain other data.
Using the information about the client when making a call, you can enter it into the system, and then, if necessary, make a distribution using voice messages and other data (the file with the message is recorded in advance).
Seeing which customer is calling and entering this information into their system, your managers can easily make a list for automated mailing and cold calls.
All information displayed in the mailing list, which displays the customer's data used when making a call, can be individual or group, one-time and periodic.
The USU program has a convenient "Call History" report, where you can see data on all customer calls for a selected day or period. All information about the client, which was displayed during the call, is contained in the client's card, which can be entered by clicking on the required line of the report.
The report on actions with any operation will show not only all the information about the client during the call - who answered, how long the call lasted, who entered this information into the system, but it will also allow you to form an opinion about which of the managers is the most productive.
This is only a small part of the Universal Accounting System functions related to customer calls and its ability to collect and organize information. If you have any questions, you can always call us at one of the proposed numbers.