Operating system: Windows, Android, macOS
Group of programs: Business automation
Call management
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If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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Who is the developer?
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Working with clients has been, is and will be one of the most important activities of any firm. Employees who are tasked with attracting new customers and retention of existing ones usually go to many tricks and constantly find new ways to achieve their goals. Telephony plays a very important role in informing customers. This communication method has the highest percentage of feedback. In addition, communication using the phone allows you to solve more issues than in the same correspondence, since usually people write letters much less willingly.
Call management is a very important part of working with counterparties. A competently implemented process for managing incoming calls using a telephone will make it possible to qualitatively systematize the available information so that at any time it would be possible to analyze the activities of each employee working with clients, as well as identify the most profitable methods of this work. All this will ensure an increase in the level of quality of services provided and products.
In order to make the management of incoming calls using the telephone automated, you can take advantage of the latest advances in the information technology industry. Telephony and IT very often act as one application for controlling calls using the phone and this tandem shows excellent results.
The program for managing calls using the phone allows you not only to control the work of employees, but also to free them from performing monotonous and tedious operations, leaving them only the function of controlling the process. The freed up time can be used to resolve other issues that fit into the list of powers of each employee.
Sometimes business leaders decide that a free call management system using a phone is a good fit. We consider it our duty to warn those who wish to save their money: by typing in a search site a query like "phone call management free download", you can get a lot of problems up to the leakage of important information. In order for the software that controls the control of calls using the phone to become a reliable accounting tool for you, you need to do a little more: monitor the market for automation technologies and find the most affordable option for yourself.
A good example of good quality and relatively inexpensive phone call management software is the Universal Accounting System (UCS). Its great capabilities, along with the simplicity of the interface and the high level of quality of technical service, make it incredibly popular in the specialized software market, not only in the Republic of Kazakhstan, but also abroad.
Application for managing calls using a phone Universal Accounting System has a range of features that make it the best software product for managing calls using a phone.
The program for calls from computer to phone will make it easier and faster to work with clients.
Call tracking software can provide analytics for incoming and outgoing calls.
The program for accounting calls can keep a record of incoming and outgoing calls.
Calls through the program can be made by pressing one button.
The PBX software generates reminders for employees who have tasks to complete.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-16
Video of call management
This video can be viewed with subtitles in your own language.
Incoming calls are recorded automatically in the Universal Accounting System.
Communication with a mini automatic telephone exchange allows you to reduce communication costs and control the quality of communications.
The program for calls is able to make calls from the system and store information about them.
The call accounting program can be customized according to the specifics of the company.
Accounting for PBX allows you to determine with which cities and countries the company's employees communicate.
The phone call program contains information about clients and work on them.
The program for calls and sms has the ability to send messages via sms center.
Calls from the program are made faster than manual calls, which saves time for other calls.
The program of incoming calls can identify the client from the database by the number who contacted you.
In the program, communication with the PBX is made not only with physical series, but also with virtual ones.
The billing program can generate reporting information for a period or according to other criteria.
Call accounting makes the work of managers easier.
Download demo version
When starting the program, you can select the language.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
Instruction manual
On the site there is an opportunity to download a program for calls and a presentation to it.
The program for calls from a computer allows you to analyze calls by time, duration and other parameters.
A demo version of the application for managing calls using the USU phone is located on our website. With its help, you can visually view the capabilities of the software.
The application for controlling calls using the USU phone is distinguished by its simple interface and its convenience for users of any level.
Along with simplicity, the USU call control application is reliable.
Payment for a call control application using a USU phone does not imply a subscription fee.
The USU call control application is launched very simply - with a double click on the shortcut.
All accounts of the USU call control application are protected not only by a password, but also by a role, which depends on the person's job responsibilities.
As an additional way to create a certain image of your enterprise, the USU call management application will install your logo in the system.
Bookmarks of open windows in the USU call control application will allow the user to perform several operations at the same time, as well as switch from one window to another with one click of the mouse.
At the bottom of the main screen of the Universal Accounting System, there is a timer that will allow you to control the time used to complete the operation.
All information is stored in the USU call control application for an unlimited time.
Order a call management
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Call management
The USU call control application allows users to work on the company's local network or remotely.
For each license of the USU call control application, we give two hours of technical support for free.
Our specialists can conduct training for your employees to work in the USU call control application remotely. Other teaching methods are negotiated individually.
The USU call control application allows you to create easy-to-use directories for your company, where all information about the counterparty, including the phone number, will be indicated.
When an incoming call from a client comes in, pop-up windows of the USU call control application can display any information necessary for working with clients.
From the pop-up window of the USU call control application, you can go to the counterparty card and enter a new phone number for an existing customer or supplier in the database, or enter a new counterparty.
Seeing information (name, phone number, debt, etc.) about the client in the pop-up window of the USU call control application, you can refer to the client by name, which will make him feel special and transfer the same attitude to you.
Call control application Universal Accounting System allows you to send automatic distribution of voice messages. They can be group or individual.
Voice messages sent to clients using the Universal Accounting System call management software can be one-time or systematic.
Call management application Universal Accounting System will allow you to periodically make automatic or manual (using the phone) cold calls.
USU provides a unique opportunity to dial a counterparty's number directly from the system.
The software product for managing calls USU has the ability to generate a visual report on incoming and outgoing calls for every day or for a period. It will contain information about the incoming and outgoing phone numbers, as well as the internal phone number of your employee who accepted or did not receive the call.
The result of the work of your managers in our Universal Accounting System management software will attract more customers and create a positive image of you. We do our best to make your work bring you joy.