Operating system: Windows, Android, macOS
Group of programs: Business automation
Call control
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If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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Who is the developer?
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Any enterprise strives for success and prosperity. Any organization does its best to attract more customers and increase profits.
The first means to achieve these goals is telephony (calls, notifications, SMS, etc.). There are no boundaries and distances for her. You will be able to have a conversation with a person on the other side of the world.
In order not to miss a single client or find a new supplier, each organization needs to set up careful recording and control of calls and SMS. The most ideal option is to configure an additional system that allows you to control the quality of calls and SMS, control calls and SMS. All this can be called a more generalized concept of "production control of calls and SMS".
Fortunately, the information technology market has made great strides in recent years. Convenient programs for controlling calls and SMS have appeared, which allow you to save all incoming and outgoing calls, which will always allow you to have complete information about which of the counterparties has questions for you. Quality control of the organization and its employees has become more convenient.
Despite the fact that call and SMS control programs are very widely represented on the market, there is one unique program that will make the control of phone calls and SMS not only high-quality, but also comprehensive and visual, and also provide your company with a list of such additional opportunities, about which you did not even know existed.
This refers to one of the most unique developments of Kazakhstani specialists - a program for quality control of outgoing and incoming calls, as well as SMS Universal Accounting System (USU). This program, which appeared just a few years ago, in a very short time has won a leading position as the best program in order to establish high-quality control of incoming calls and SMS, control of calls from managers, as well as quality control of incoming calls and SMS. Thanks to this, in organizations that work in the USU program, work with customers and suppliers has become streamlined, focused on the quality of services provided, both directories are regularly updated, which allows finding new and long-term sales markets, as well as reliable suppliers, which can affect the activities of the enterprise very beneficial effect, to improve the quality of products or the level of service, as well as open up new horizons for it.
The capabilities of the USU program are far from limited by this. Let's go through some of the functions of the USU call and SMS control system to make sure that it is not without reason that it has become so popular not only in our native Kazakhstan, but also far beyond its borders. On our site there is a demo version of the call and SMS quality control program for the USU. You can always install it and view all its features.
The phone call program contains information about clients and work on them.
The PBX software generates reminders for employees who have tasks to complete.
The program for calls and sms has the ability to send messages via sms center.
The call accounting program can be customized according to the specifics of the company.
Calls from the program are made faster than manual calls, which saves time for other calls.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-15
The program for calls is able to make calls from the system and store information about them.
The billing program can generate reporting information for a period or according to other criteria.
On the site there is an opportunity to download a program for calls and a presentation to it.
In the program, communication with the PBX is made not only with physical series, but also with virtual ones.
The program for calls from a computer allows you to analyze calls by time, duration and other parameters.
Calls through the program can be made by pressing one button.
Accounting for PBX allows you to determine with which cities and countries the company's employees communicate.
Communication with a mini automatic telephone exchange allows you to reduce communication costs and control the quality of communications.
The program for calls from computer to phone will make it easier and faster to work with clients.
The program for accounting calls can keep a record of incoming and outgoing calls.
Incoming calls are recorded automatically in the Universal Accounting System.
Call tracking software can provide analytics for incoming and outgoing calls.
Download demo version
When starting the program, you can select the language.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
Instruction manual
The program of incoming calls can identify the client from the database by the number who contacted you.
Call accounting makes the work of managers easier.
A user-friendly simple interface will make work in the call and SMS quality control program of the USU possible for any user.
Along with its simplicity, the USU call and SMS quality control program is highly reliable.
The cost of the quality control program for calls and SMS of the USU is low in comparison with analogs. Another great advantage of our development is the absence of a monthly fee.
The logo of your company on the main screen of the program for controlling the quality of calls and sms. The Universal Accounting System will create a positive opinion about it in the eyes of others.
Open windows are displayed in the main window of the system to control the quality of calls and SMS of the USU in the form of tabs, clicking on which you can very conveniently switch from one operation to another.
On the screen of the software for controlling the quality of calls and SMS of the USU, a timer is displayed to track the time spent working in this window. The function is convenient for statistics and time management.
All information entered into it is saved in the program for controlling the quality of calls and SMS of the USU.
The program for monitoring the quality of calls and SMS USU allows users to connect to it over the network or remotely.
Each license of the USU call and SMS quality control program comes with two hours of free maintenance.
Our specialists will install the call and SMS quality control program for the USU and train your staff. This is usually done remotely to save time.
Order a call control
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Call control
The program for controlling the quality of calls and SMS USU provides for work with a whole list of directories, which contains various information. Using them, you can always fill out any form in the shortest possible time.
Call quality control program Universal Accounting System has the ability to display pop-up windows with various information about the counterparty: name, representative, phone number, debt, manager who worked with him, is there a discount for service, etc.
The call quality control program of the USU allows, when the pop-up window is released, to go directly to the counterparty's card and either enter it into the directory, or add its new number, if it is not already in the system.
Using the call and SMS quality control program of the USU, managers will now be able to immediately contact the counterparty by name, it will become an additional plus in forming his opinion about your company.
With the help of the program for calls and SMS of the USU, it became possible to send voice messages (the template is pre-saved as an audio file) in compliance with the quality of the services provided. In addition, the system allows you to make individual and bulk SMS-mailing.
The USU as a call and SMS quality control program supports the function of periodic cold calls. They can also be done using a ready-made message or a pre-prepared text pronounced by the manager.
The distribution of voice messages, which is sent to counterparties, can be configured using the program for monitoring the quality of calls and SMS USU. It can be individual or group, as well as one-time or periodic.
All incoming and outgoing calls are recorded in the call quality control system and SMS USU and are stored in it for an unlimited time.
If the manager was busy and did not have time to answer an incoming call, a call, he will always be able to dial this number from the call quality control program itself and the USU sms. You can call both mobile and landline phone numbers.
The USU supports a call and SMS quality control program. For example, you can make a mailing list in it, where you can ask the client to rate the quality of service.
All incoming and outgoing calls are stored in the database of the call quality control program of the USU. They can also be seen by generating a report for a certain period or for a day.
In the "Management" module of the call and SMS quality control program of the USU, you can see a report on which manager's work is the most fruitful in attracting customers and searching for new suppliers.