Operating system: Windows, Android, macOS
Group of programs: Business automation
Incoming calls program
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What do you want to do now?
If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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How to buy the program?
View a screenshot of the program
Watch a video about the program
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Interactive instructions for the program and for the demo version
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Who is the developer?
Program screenshot
A screenshot is a photo of the software running. From it you can immediately understand what a CRM system looks like. We have implemented a window interface with support for UX/UI design. This means that the user interface is based on years of user experience. Each action is located exactly where it is most convenient to perform it. Thanks to such a competent approach, your work productivity will be maximum. Click on the small image to open the screenshot in full size.
If you buy a USU CRM system with a configuration of at least “Standard”, you will have a choice of designs from more than fifty templates. Each user of the software will have the opportunity to choose the design of the program to suit their taste. Every day of work should bring joy!
Despite the fact that the Internet has become a part of our life and people are looking for most of the goods and services there, in the end, contact occurs precisely through an ordinary call. That is why work with incoming calls remains and will remain relevant for many years to come. If the organization has an accounting system, then you probably thought about the possibility of connecting it with incoming and outgoing calls, and if the implementation of software is still only in the plans, it would be wise to immediately choose software that supports this possibility.
The program of incoming calls Universal Accounting System is a powerful tool for organizing business in the company and improving the quality of service. Registration of incoming calls allows you to control the amount of time spent communicating with clients. At the first call, the manager has the opportunity to immediately add the caller to a single client base and, during the conversation, receive additional data and fill out the caller's card. If, in the process of accounting for incoming calls, it turned out that the client is already in the database, but decided to contact you using a new phone number, you can simply click on the Copy number button, and then find the desired customer record in the database and add it.
If the client is already included in the table of incoming calls, communication with him will become easier and more productive. With an incoming call, thanks to the USU incoming call program, a client card will be immediately displayed on the computer screen, in which the manager will find all the necessary information for further work - the name of the company or the name, the date and reason for the subsequent visit, existing debt, orders in progress and much more. If the data is not enough, the Go to client button has been specially prepared for these cases.
The program is also good in that it is truly multifunctional and helps to simplify not only the work with incoming calls, but also many other points. Accounting for incoming calls can be implemented in any of the configurations of the USU program, so you can have access to medical systems, software for a printing house, catering, trade, sports organization, order accounting, and so on. In addition to registering incoming calls, the USU allows you to control the client base, plan and calculate orders, send SMS messages and emails, make voice calls, generate various documents, analytics and reports, and much more.
The billing program can generate reporting information for a period or according to other criteria.
Accounting for PBX allows you to determine with which cities and countries the company's employees communicate.
Incoming calls are recorded automatically in the Universal Accounting System.
The program for accounting calls can keep a record of incoming and outgoing calls.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-11-22
Video of incoming calls program
The program of incoming calls can identify the client from the database by the number who contacted you.
Calls from the program are made faster than manual calls, which saves time for other calls.
Communication with a mini automatic telephone exchange allows you to reduce communication costs and control the quality of communications.
In the program, communication with the PBX is made not only with physical series, but also with virtual ones.
The call accounting program can be customized according to the specifics of the company.
Calls through the program can be made by pressing one button.
The program for calls is able to make calls from the system and store information about them.
Call accounting makes the work of managers easier.
Download demo version
When starting the program, you can select the language.
You can download the demo version for free. And work in the program for two weeks. Some information has already been included there for clarity.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
Instruction manual
On the site there is an opportunity to download a program for calls and a presentation to it.
The program for calls and sms has the ability to send messages via sms center.
The program for calls from a computer allows you to analyze calls by time, duration and other parameters.
The PBX software generates reminders for employees who have tasks to complete.
Call tracking software can provide analytics for incoming and outgoing calls.
The phone call program contains information about clients and work on them.
The program for calls from computer to phone will make it easier and faster to work with clients.
The USU can be connected to various automatic telephone exchanges without any problems. The list of compatible ones must be clarified by contacting us by phone or e-mail.
Order an incoming calls program
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
Send details for the contract
We enter into an agreement with each client. The contract is your guarantee that you will receive exactly what you require. Therefore, first you need to send us the details of a legal entity or individual. This usually takes no more than 5 minutes
Make an advance payment
After sending you scanned copies of the contract and invoice for payment, an advance payment is required. Please note that before installing the CRM system, it is enough to pay not the full amount, but only a part. Various payment methods are supported. Approximately 15 minutes
The program will be installed
After this, a specific installation date and time will be agreed upon with you. This usually happens on the same or the next day after the paperwork is completed. Immediately after installing the CRM system, you can ask for training for your employee. If the program is purchased for 1 user, it will take no more than 1 hour
Enjoy the result
Enjoy the result endlessly :) What is especially pleasing is not only the quality with which the software has been developed to automate everyday work, but also the lack of dependency in the form of a monthly subscription fee. After all, you will only pay once for the program.
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Incoming calls program
If you have several branches at your disposal, you will like the ability to maintain a single customer base in the incoming calls program.
All data will be stored in a compact and organized format.
You don't even need to wait for the wizard to leave, because we carry out the installation of the system and further training remotely.
Hardware sufficient for the operation of the USU incoming call registration program may have very modest technical characteristics.
The head of the Universal Accounting System will be extremely useful due to the wide range of available reports with detailed statistics and graphical data.
Any call can be preceded by a greeting. Also, if you have equipment, you can record calls.
Calls will go through the program regardless of whether they come to landline numbers or mobiles.
The USU incoming call program provides flexible search, filtering, grouping and sorting of all records in the system; search and grouping can be carried out simultaneously on several columns in the database.
All users work under individual logins, which are protected by passwords.
More information about the possibilities of accounting for incoming calls from the USU can be obtained by installing the demo version, studying the video materials on the website or by calling the numbers indicated in the Contacts section.