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Group of programs: Business automation
Polyclinic automation
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If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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Who is the developer?
Program screenshot
A screenshot is a photo of the software running. From it you can immediately understand what a CRM system looks like. We have implemented a window interface with support for UX/UI design. This means that the user interface is based on years of user experience. Each action is located exactly where it is most convenient to perform it. Thanks to such a competent approach, your work productivity will be maximum. Click on the small image to open the screenshot in full size.
If you buy a USU CRM system with a configuration of at least “Standard”, you will have a choice of designs from more than fifty templates. Each user of the software will have the opportunity to choose the design of the program to suit their taste. Every day of work should bring joy!
In recent years, the process of automation of medical polyclinic accounting has been gaining momentum. There are many prerequisites for the emergence of this phenomenon: the automation of the polyclinic accounting avoids the so-called human factor, reduces the processing time of information and allows you to find the necessary data in the shortest possible time by performing several simple manipulations on the computer. Thanks to the automation of a medical polyclinic, the work of receptionists (especially in terms of maintaining outpatient records), a cashier, an accountant, a doctor, a dentist, a nurse, a chief physician and the head of the polyclinic is greatly facilitated, freeing up their precious time to solve more important tasks. To date, the USU-Soft is rightfully considered the best accounting program for automation of a medical polyclinic. The automation system of polyclinic management has proven itself perfectly in the market of Kazakhstan and beyond. One of the advantages of the automation software of polyclinic management is its cost, as well as convenient conditions for the provision of technical support services. Having considered the capabilities of the USU-Soft medical polyclinic accounting automation program, you will understand that our automation product is really the best in its field. It allows you to painlessly introduce automation the polyclinic's accounting, and highly qualified specialists will always help you in resolving issues related to its operation.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-11-24
Video of polyclinic automation
It is possible to increase the level of service by introducing at least a few basic components, among which there are things that must not be neglected. The first is receiving feedback from customers. For example, our system of polyclinic automation has the ability to set up quality control, when immediately after completing a visit you can receive feedback from customers via SMS. In addition, you have the ability to analyze feedback in the online space. By analyzing customer reviews you can greatly influence the quality of service, correct mistakes and problems, and achieve greater customer loyalty. Establish job standards and document service standards for each customer and describe all customer interaction processes and ensure that your employees follow each of the standards without fail. By having a standard patient service scheme, you not only simplify internal processes, but also make a positive impression on your clients. Regularly communicate with them, pay attention to each of your clients. A perfect impression is made of little things. Send birthday and holiday greetings to your patients (our automation system of polyclinic accounting has an "automatic SMS reminders" function for this), call them regularly and communicate with them, reminding them to repeat the visit (using the "tasks for customers" function in our automation system of polyclinic accounting). Use the client card, putting all the necessary data there, and do not forget to mention these data in the conversation. It's the small things like that that affect the client's overall perception of your business.
Download demo version
When starting the program, you can select the language.
You can download the demo version for free. And work in the program for two weeks. Some information has already been included there for clarity.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
Instruction manual
As practice shows, the bonus system works much better than discounts. You can't surprise anyone with a 5% or 10% discount, and giving big discounts is far from being cost-effective. The bonus system is more interesting for clients in terms of psychology - they like to get bonuses and it turns into a game for them. Do not forget that there is another type of loyalty - "individual service conditions". For example, service out of turn or in "closed hours". What's the most important thing about introducing a loyalty program? To implement a loyalty program, it's very important to collect contact information and put it on the questionnaire. Of course, it is most convenient to enter such data into the automation system of polyclinic accounting and then contact the client, having all the necessary information at your fingertips. Don't forget that the main purpose of the loyalty program is to encourage the client to come back to you and make a repeat purchase. In order for this to be possible, you need to keep in touch with them at all times. It is possible to do this with the help of SMS-mailings, SMS-reminders, e-mail mailings, and regular calls.
Order polyclinic automation
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
Send details for the contract
We enter into an agreement with each client. The contract is your guarantee that you will receive exactly what you require. Therefore, first you need to send us the details of a legal entity or individual. This usually takes no more than 5 minutes
Make an advance payment
After sending you scanned copies of the contract and invoice for payment, an advance payment is required. Please note that before installing the CRM system, it is enough to pay not the full amount, but only a part. Various payment methods are supported. Approximately 15 minutes
The program will be installed
After this, a specific installation date and time will be agreed upon with you. This usually happens on the same or the next day after the paperwork is completed. Immediately after installing the CRM system, you can ask for training for your employee. If the program is purchased for 1 user, it will take no more than 1 hour
Enjoy the result
Enjoy the result endlessly :) What is especially pleasing is not only the quality with which the software has been developed to automate everyday work, but also the lack of dependency in the form of a monthly subscription fee. After all, you will only pay once for the program.
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Polyclinic automation
The customer database of the automation application is the most important resource for introducing a loyalty program. It works with your clients’ database, your valuable asset, and allows you to work to increase loyalty. Loyal and motivated staff who are interested in keeping customers coming back again and again is the "key" without which you cannot increase clients’ loyalty. Your goal is to increase customer return rates, but if your staff is not doing their best to do so, you are wasting a huge amount of money. Your employees must be trained and motivated to retain customers and provide impeccable service. It is best done with the help of our USU-Soft program of polyclinic automation. Attracting clients is one of the most difficult tasks of business, but proper marketing works wonders. And while polyclinic owners most often use online promotion methods, offline promotion is much less common. The mentioned above promotion ideas are tried and tested and show super strong results, and also do not require a lot of money or time. The USU-Soft accounting system is a synonym to quality! To check it, try the demo version and experience all the advantages yourself!