USU
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Programs for business automation
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Program for clinic
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Instructions for the medical program
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The client always comes back to a good specialist. To retain customers, you do not need to invent anything special. You just need to do your job well. But therein lies the difficulty. There are few good professionals. If you have already hired several employees, you need to analyze the percentage of customer retention for each of them. To do this, use a special report "Customer retention" .
For each employee, the program will calculate the total number of primary customers . These are those who came to the reception for the first time. Then the program will count the number of clients who then came to the reception for the second time. This will mean that the client liked it, that he is ready to continue working with your specialist.
The main calculation indicator is the percentage of customer retention. The more customers that come back, the better.
In addition to primary clients, the software will also calculate the number of old clients who came to see an employee during the reporting period.
In fact, in the medical business it is not enough just to find a good specialist. It still needs to be controlled. Often doctors work in several organizations. On the first shift, they work in one medical center, and on the second shift, they work in another place. Therefore, there is a high probability that the doctor will take the primary patient to another organization. Especially if the employee works for himself on the second shift. And this is a huge loss for the clinic.
It was an analysis of the good work of the employee in relation to the client. And an important indicator of the good work of an employee in relation to the organization is the amount of money that the employee earns for the company .
See below for other helpful topics:
Universal Accounting System
2010 - 2024
Download the program with interactive training