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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Izinhlelo ze-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Emakethe, okwamanje, izinhlelo ezihlukahlukene ze-CRM zinikezwa, kukho konke ukunambitheka nombala, ngamanani athengekayo kanye ne-cosmic, ngamathuba alula noma angenamkhawulo, unquma ukuthi yiluphi uhlelo oludingayo. Imisebenzi eyinhloko yezinhlelo ze-CRM ubuhlobo obunekhono namakhasimende, ukuqinisekisa ukunemba nokusebenza kahle komsebenzi. Uhlelo lwe-CRM lwe-elekthronikhi lwabaphathi lukuvumela ukuthi ubhalise ngokushesha ozakwabo, unikeze isevisi yamakhasimende esezingeni eliphezulu, uqhube izibalo ezizimele futhi unikeze imibhalo (i-accounting nentela, ehambisanayo kanye nokubika). Izinhlelo ze-CRM esezilungile, inkampani yethu I-Universal Accounting System, ingathuthukiswa, kuye ngezidingo zabasebenzisi, ingezelelwe ngamamojula aklanywe ngokukhethekile, ukuklama, izifanekiso ezihlukahlukene kanye nezilungiselelo zokumisa eziguquguqukayo. Izinjongo nezinhloso zezinhlelo ze-CRM kuhloswe ngazo ukwenza izinqubo zebhizinisi ngokuzenzakalelayo kanye nokwandisa isikhathi sokusebenza nezinye izinsiza, ukukhulisa izinga lomsebenzi, ikhwalithi kanye nenzuzo yebhizinisi, ukukhulisa isimo semikhiqizo nezinsizakalo, inzuzo yenhlangano kanye nokunciphisa. , uma kungenciphisi izingozi. Uhlelo lwe-CRM e-Ukraine, eKazakhstan, eRussia nakwamanye amazwe luthandwa kakhulu, luzibonakalise lusuka ohlangothini oluhle kakhulu, lunezindleko ezingabizi, isikhombimsebenzisi kanye namathuba angenamkhawulo, izilungiselelo zokucushwa okuzenzakalelayo namalungelo atholakala kubasebenzisi, uhlelo lwethu lwe-USU CRM kuphela. . Ochwepheshe besistimu ye-CRM e-Kazakhstan nanoma yiliphi elinye izwe bazoqeqesha abaphathi bakho, banikeze isibuyekezo sevidiyo, banikeze ukuthuthukiswa kokusebenza ngaphandle kokudinga izindleko ezengeziwe zokuqeqesha nokuqeqesha. Izinhlelo ze-CRM e-Almaty nangale kwalokho, zikuvumela ukuthi uhlanganise iminyango, kungakhathalekile ibanga, ukuphatha ngokushesha nokubalwa, ukuqapha nokuhlaziya yonke imisebenzi yokukhiqiza, ukusabalalisa imisebenzi yemisebenzi ehlukahlukene, ukuhlaziya inzuzo kanye nenzuzo, ohlelweni olulodwa, ukwandisa amahora okusebenza kanye nezezimali. izindleko.
Imodi yabasebenzisi abaningi yohlelo lwe-CRM, umsebenzi oyinhloko okuwukuhlangana ngamaketanga, wonke amalungu enhlangano, ukuze afinyelele izinhloso nezinhloso, ahlinzekela ukufinyelela ngesikhathi esisodwa, ngokusho kochungechunge lohlelo oluphelile, usebenzisa ukungena ngemvume. kanye nephasiwedi. Lapho usebenza ngezinto eziyisisekelo, amadokhumenti asohlelweni lolwazi lwe-CRM eyodwa, abaphathi kudingeka banikezwe amalungelo okufinyelela, kucatshangelwa ukunqunywa kwemisebenzi namathuba. Iphinde ihlinzekele ukushintshaniswa kwezinto eziyisisekelo nge-SMS, i-MMS, i-Mail noma imilayezo ye-Viber. Abasebenzi bebhizinisi bangaphansi kokulawulwa kwamakhamera evidiyo, benza ukuhlaziya okuqhubekayo kwemisebenzi ekhiqizayo kanye nekhwalithi yomsebenzi owenziwe, ukubala inani lomholo wanyanga zonke, nokubala ukubalwa kwamahora okusebenza. Ukwakhiwa kwamadokhumenti, ukukhishwa kwama-invoyisi, ukubalwa kwamashejuli omsebenzi neminye imisebenzi, ukuhlaziya ukunyakaza kwezimali kanye neminye imisebenzi yenziwa ngokuzenzakalelayo, ngokuqondile kuhlelo lokusebenza lwe-CRM, okungenzeka ukuthi luhlolwe njengamanje, kulokhu, kwanele ukufaka uhlobo lokuhlola lohlelo futhi uzijwayeze nawo wonke amalungelo anikezwe ekusebenzeni. Nganoma yimiphi imibuzo, uzothintwa abaphathi bethu, abalinde ucingo lwakho noma isicelo sokufakwa.
Isistimu ye-CRM ezenzakalelayo, edizayinelwe ukufeza imisebenzi esemqoka nezinjongo zokufakwa osekulungele.
Isistimu ye-CRM ezenzakalelayo yomhlaba wonke ye-USU inikeza ukwakheka nokugcinwa kwamaspredishithi, ngokufaka okulula nokungenisa.
Ukwenziwa ngokuzenzakalelayo kwezinqubo zokukhiqiza, kushukumisa umsebenzi wokwenziwa emisebenzini nasezimpokophelweni ezenziwe ngomumo.
Uhlelo lwe-CRM olunabasebenzisi abaningi luhlinzeka ngokungena kanyekanye kusizindalwazi ukuze kwenziwe imisebenzi namaketango esenziwe ngomumo, umsebenzi okhiqizayo, kanye nezinga lokukhula kwenhlangano.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-11-01
Ividiyo yezinhlelo ze-CRM
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Ukulawula nokuhlaziya izinkomba zolwazi, ukubonisa umlando wobudlelwano nabalingani, ukugcina amarekhodi mayelana nokuthengiselana, kanye namaketanga kumakhasimende.
Isistimu ye-CRM eyinhloko futhi ngokuvamile eqondakalayo inesixhumi esibonakalayo esifinyelelekayo, esinezinketho zokwenza ngokwezifiso ezakhelwe ngokunembile zomsebenzisi ngamunye.
Zonke izinto ezisetshenziswayo zidluliselwa ngokuzenzakalelayo kuseva ekude, ngaleyo ndlela kuqinisekiswe ukugcinwa nokugcinwa kwesikhathi eside ngendlela engashintshile ngesikhathi sokwenza isipele okuhleliwe.
Abasebenzisi abasebenza nosonkontileka bakwamanye amazwe bangasebenzisa izilimi ezimbalwa zomhlaba ngesikhathi esisodwa, becabangela ukusebenza kwesistimu ye-CRM kanye nemingcele eyakhelwe ngaphakathi.
Uma usebenza ohlelweni lwe-CRM olunabasebenzisi abaningi, amalungelo okusebenzisa komuntu siqu omsebenzisi ngamunye atholwa ngokuzenzakalelayo, avimbe ngokuzenzakalelayo ukufinyelela kwabaphathi abangenakho ukufinyelela, okuqinisekisa ukuvikelwa kwedatha okuthembekile.
Uhlelo oluyinhloko lwe-CRM luhlanganisa izifanekiso esezilungile, amasampula namamojula angashintshwa futhi afakwe ku-inthanethi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Ukunciphisa isikhathi sokusebenza kwenziwa ngokufakwa kwedatha okuzenzakalelayo.
Ukuthekelisa kunikeza ulwazi olunembile olungalekelelwa ngendlela yezandla.
Ukusetshenziswa okuyinhloko kohlelo lwe-CRM oluzenzakalelayo kuzoba nomthelela omuhle ekukhuleni komnotho webhizinisi.
Ukuze uthole ithuba lokuzama imisebenzi eyinhloko, izifunda kanye namamojula, ngokusebenza, kungenzeka ngokulanda inguqulo yokuhlola yamahhala kusayithi lethu eliyinhloko.
Ukudalwa kochungechunge olulodwa lwe-CRM yesizindalwazi sabalingani kwenza kube nokwenzeka ukuthi abaphathi babe nedatha yakamuva.
Kukhona ithuba lokuthumela i-SMS, i-MMS, i-Mail kanye nemilayezo ye-Viber endaweni evamile noma othintana nabo abakhethiwe.
Oda amasistimu e-cRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Izinhlelo ze-CRM
Izindleko ezithengekayo, ezihlanganiswe nokungabikho kwezindleko ezengeziwe, zizothinta ngempela isimo sezimali senkampani yakho.
Ungakwazi ukulawula imisebenzi yabaphathi, ugade imicimbi eqhubekayo, ngesikhathi sangempela, uma uxhumeke kumakhamera okuphepha.
Ukubala kwenziwa ungaxhunyiwe ku-inthanethi, ngokusekelwe kudatha yohlu lwamanani.
Izibuyekezo ezinkulu zolwazi zinomthelela emsebenzini ophumelelayo wabaphathi.
Kukhona ithuba lokuzenzela owakho umklamo namamojula.
Ukusetshenziswa okukude kwesistimu ye-CRM eseyenziwe ngomumo kunikeza ukuxhumana okuqinile noxhumano lwe-inthanethi lokufakwa kweselula namadivayisi.