Rating: 4.9. Number of organizations: 527

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Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

Program for electronic medical history

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  Who is the developer?

Program screenshot

Many clinics are faced with the problem of lack of time due to the need to process and organize a large amount of information, as well as with a large flow of visitors. There is also the need to keep records of their visits and calls to other doctors in order to conduct a thorough comprehensive examination and prescribe effective treatment. Nowadays, most medical service organizations everywhere are switching to automated programs of electronic medical history accounting, since it is much more important and honorable to do more work in less time. Large clinics were especially acutely puzzled by this problem, for which automation programs of electronic medical history accounting became a matter of survival in the medical services market. This especially affected the maintenance of a single database of patients (in particular, the maintenance of an electronic medical history of each visitor). In addition, a program of electronic medical history accounting, a tool, was needed that would allow storing information entered by employees of different departments of the clinic (for example, the medical history of visitors) and, if necessary, exercising control, using analytical information about the activities of the enterprise to make high-quality management decisions. Representatives of some companies are trying to download a program of electronic automation of accounting of medical history from the Internet. But in such cases, you should always understand that you will not be able to download a proper quality enterprise program of electronic medical history management.

Who is the developer?

Of course, you can keep records in the program of electronic medical history management that you managed to download, but you will do it at your own peril and risk. First of all, these programs of electronic medical history control do not provide the "technical support" option. Secondly, there is always a possibility that all the electronic information collected and entered by your employees over a long period of time can be lost very quickly in case of any computer failure in such programs of electronic medical history control. In this case, no one will provide you with a guarantee of its restoration. Therefore, it is recommended not to use control programs of electronic medical history accounting that can be downloaded from the Internet free of charge. For corporate clients, the USU-Soft program of electronic history accounting was created, which has proven itself in the market of Kazakhstan and abroad as a high quality program product of electronic history management.

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When starting the program, you can select the language.

Who is the translator?

Motivate your customers to evaluate services they use in your program of electronic history management. Most of the time, loyal clients are willing to give you feedback. This means that the final picture of patients’ satisfaction is often one-dimensional. One effective way to get clients to not only appreciate the quality of service, but to come back to you again is to tell them at the beginning of the service that you always give a 10% discount on the next visit if the customer at the end of the visit assesses the quality of service. Measure the number of clients who refuse to rate. A customer who is unhappy with your service is very likely not going to press any buttons or send a text message which you receive in the program. Most likely, he or she will "vote with his or her feet" (he or she will remain silent, but won't come to you again). Therefore, it is very important to measure not only the number of positive or negative reviews, but also the number of visits when people did not want to spend time and emotion on feedback. It is the number of visits without evaluation that tells you the level of customer disloyalty. Respond to customer dissatisfaction immediately. Negative customer feedback does not mean customer disloyalty. By expending energy to show dissatisfaction, the customer most often shows that he or she is not completely disappointed in you and believes that he or she will be heard and the cause of his or her dissatisfaction will be eliminated. Do your best to fix the problem and, once it is fixed, personally invite the customer to come back and evaluate the changes. The program provides tool to do it.

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Buy a ready-made program

Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

Program for electronic medical history