Operating system: Windows, Android, macOS
Group of programs: USU Software
Purpose: Business automation
Medical center automation
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The automation of a medical center is a positive process that can help to improve the performance of a medical center, both for doctors and for other employees. Automation of medical processes is the combination of several complex functions into one, and such complex automation of a medical center can be achieved only through special automation software. Often, it is precisely these methods of automating the organization that are more optimal and least expensive. This unique method is in the hands of managers. We would like to bring to your attention a unique advanced program of automating scientific medical activity and business processes of organizations – the USU-Soft. The system of medical center automation has a leading position on the market and stands out among other advanced automation programs of the medical center. The rating of the advanced program of order and control establishment has the highest levels of success, which, in turn, is an indicator of the high quality of the product.
Video of medical center automation
This video can be viewed with subtitles in your own language.
Scientific progress is moving forward and now the processes of medical centers can be controlled by the software. What can the automation of medical center offer? First, it is the control of all working, scientific processes, the results of which can be entered into the program. Secondly, it is the optimization of the time of the employees' activity, which significantly increases the efficiency and, accordingly, the profit. Automating front desk workflows can facilitate rapid clients’ engagement, which improves the company's image. Also, scientific research carried out using special equipment can be entered into the software (for each person individually). Respectively, all data, documents, etc. will be stored in one program, and paper problems will no longer bother you. An integral part of any medical the center is also a warehouse in which various medicines, etc. are stored. In the USU-Soft advanced and modern application, warehouse accounting is also available. Here you can take inventory, see product leftovers and other useful functions. The program is a simple step to automate your medical center and improve the effectiveness and productivity.
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Instruction manual
Thanks to customizable reports, it's clear where to advertise and what services to offer. You can plan special promotions, for example: discounts on Thursdays, if there are few visitors on that day; or discounts for students, if according to statistics they are still not your clients. Color-coded marks help the clinic manager to segment and analyze specific data on pre-selected items. You can easily identify the segment of clients who came in for a particular promotion and understand how effective your advertising campaign was. The USU-Soft handles incoming calls and displays all the necessary information about the client on the screen. You can address the person by name and make an appointment without leaving the system of medical center automation. In addition, the system of medical center automation collects statistics on incoming and outgoing interactions and records conversations with patients.
Order medical center automation
Medical center automation
You set up rules for incoming calls, taking into account various conditions: transferring them to a specific employee, blocking spam and redirecting calls, for example, to a personal number. The operator will not ask for the patient's details - all information is already available in the patient's personal card. When a new patient calls, the manager immediately adds his or her data to the system of center automation. The attraction channel and other marketing parameters are recorded automatically. Recording calls helps you to figure out how managers communicate with patients and determine the best interaction scenarios. You'll also be able to determine your call center dynamics of work, how well operators work through each call and how much time they need.
With the telephony capabilities of the USU-Soft, you don't need to install additional software or buy additional equipment. You are able to make an outgoing call directly from the patient card. By clicking on a phone number, you call the patient or send an SMS immediately. The registrar does not need to work in several tabs, copy or specify the patient's data - all the information is already in his or her personal card. The phone for the clinic is not just a means of communication - it is the main tool for communication and analysis of channels of attracting patients. Integration with telephony allows you to quickly receive calls right in the automation system and listen to the calls. The automation program easily and quickly integrates with any software products. For example, information on issued invoices or purchased medicines goes directly to the accounting automation system, which is very convenient. The data are reconciled, possible errors are excluded.
On the medical center’s website you can place a direct link to an online appointment with a particular specialist (e.g. next to the doctor's photo). Patients see the nearest available appointment time with the specialist they are interested in and are able to make an appointment with him or her directly. The advanced application of order and control possesses a wide range of other capabilities and it is sure to pleasantly surprise you with other features, embedded into its core. Just contact us and we will tell you everything!