Urutonde: 4.9. Umubare w'amashyirahamwe: 914

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yohereza ubutumwa bugufi

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
  Mugihe cyamasaha yakazi dusubiza muminota 1
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Ishusho ni ifoto ya software ikora. Kuva aho, ushobora guhita wumva uburyo sisitemu ya CRM isa. Twashyize mubikorwa idirishya ryimbere hamwe ninkunga ya UX / UI igishushanyo. Ibi bivuze ko ukoresha interineti ishingiye kumyaka yuburambe bwabakoresha. Buri gikorwa giherereye neza aho byoroshye kubikora. Turabikesha uburyo bushoboye, umusaruro wawe wakazi uzaba mwinshi. Kanda kumashusho ntoya kugirango ufungure amashusho mubunini bwuzuye.

Niba uguze sisitemu ya USU CRM ifite iboneza byibura "Bisanzwe", uzagira amahitamo y'ibishushanyo biva hejuru ya mirongo itanu. Buri mukoresha wa software azagira amahirwe yo guhitamo igishushanyo cya porogaramu ijyanye nuburyohe bwabo. Buri munsi w'akazi ugomba kuzana umunezero!

CRM kubutumwa bwa SMS ikoreshwa ninganda zigezweho cyane. Ubu ni uburyo bworoshye bwo gukomeza itumanaho hamwe nabakiriya. Irakenewe cyane cyane ninganda zinyuranye za serivisi, zaba izigenga ndetse na leta (serivisi zitanga amazi nubushyuhe, abakoresha mobile, amashanyarazi, amasosiyete yubwishingizi, amabanki, amashyirahamwe aciriritse, nibindi). Nyamara, amasosiyete asanzwe yubucuruzi na serivise aho ariho hose akoresha gahunda ya CRM yohereza ubutumwa bugufi, kubera ko byoroshye cyane kandi, guhisha, bihendutse kuruta gutumiza porogaramu zidasanzwe, kubihuza na tekinoroji ya tekinoroji yabatwara mobile, nibindi, wongeyeho, kohereza imenyesha ( kandi ntabwo ari SMS gusa), muri rusange, biroroshye cyane kubikora hifashishijwe sisitemu yo gucunga abakiriya. CRM ni yo yari yarateguwe mbere yo gufata utuntu duto duto hamwe namakuru arambuye yimikoranire na bagenzi babo uko bishoboka kose, burigihe ibika amakuru agezweho kandi itanga amahirwe menshi yo gutumanaho.

Porogaramu, yakozwe ninzobere muri sisitemu ya comptabilite ya Universal, yujuje byuzuye ibisabwa byabakiriya kubikorwa nubushobozi bwubu bwoko bwa software. USU imaze igihe kinini ikora ku isoko rya porogaramu za mudasobwa kandi ifite uburambe bukomeye mu bufatanye n’amasosiyete atandukanye kandi yihariye y'ibikorwa (haba mu bucuruzi ndetse na Leta). Iterambere rya software ryose rikorwa kurwego rwibipimo mpuzamahanga bya IT, bitandukanijwe nibitekerezo byatekerejweho neza byimikorere, byabanje kugeragezwa mubikorwa nyabyo, kimwe nigiciro cyo gupiganwa (cyiza cyane). Imigaragarire ikozwe muburyo bworoshye kandi bwimbitse, ntabwo rero bisaba igihe kinini nimbaraga zo kumenya. Ndetse nabakoresha badafite uburambe bwa CRM barashobora gutangira byihuse. Porogaramu yagenewe gukora icyarimwe mu ndimi nyinshi, ikaba yoroshye cyane kubigo bikorera kumasoko mpuzamahanga. Ibisobanuro byambere muri sisitemu mugihe cyo kuyishyira mubikorwa no kuyitangiza muburyo bwimikorere irashobora kwinjizwa muntoki, ikapakirwa mububiko bwihariye cyangwa ibikoresho byubucuruzi (scaneri ya barcode, imashini ikusanya amakuru, ibitabo byabigenewe, nibindi), kandi ikanatumizwa mubiro bitandukanye byo mu biro (Ijambo, Excel, 1C, nibindi). Kuva CRM yabanje kuremwa, mbere ya byose, kugirango tunoze imikorere yimirimo hamwe nabakiriya, hitabwa cyane cyane kubikusanya, gutunganya no kubika amakuru yerekeye bagenzi babo. Ikarita yabakiriya ikubiyemo amateka yuzuye yubusabane na buri mukiriya, uhereye kumuntu wambere umenyereye, ubucuruzi (amasezerano, amatariki yo kugura numubare, imiterere yatumijwe, nibindi) hamwe numuntu ku giti cye (izina ryuzuye, umunsi wamavuko, ibisobanuro bya banki, nibindi) . Ni amakarita akoreshwa cyane cyane mugihe wohereje ubutumwa bugufi (hamwe ninyuguti muburyo butandukanye), bikwemerera gukora byihuse urutonde rwumubare wa terefone, aderesi imeri, nibindi. Kohereza ubutumwa bugufi CRM butanga isosiyete ikorana neza nabaguzi mugihe icyo aricyo cyose cya umunsi, utarebye muri wikendi nikiruhuko. Module yo gukwirakwiza byikora itanga uburyo bushoboka bwo gukora urutonde rwabafatabuguzi kugirango bagabanye misa (abayakiriye bose bakira integuza imwe) kandi umuntu ku giti cye (ibaruwa itandukanye itegurwa kuri buri mukiriya) ubutumwa mugihe cyagenwe n'umukoresha. Porogaramu izirikana ibishoboka byo kugaragara kwa nimero ya terefone idakora kandi ikabyara urutonde rwihariye rwabakiriye SMS itatanzwe kubwimpamvu za tekiniki. Usibye SMS, sisitemu yohereza imeri n'inzandiko za viber, kimwe no guhamagara abiyandikisha (mubisanzwe bikoreshwa mugihe cyo kohereza cyangwa kwakira amakuru yingenzi kandi yihutirwa). Gutegura amabara meza, ashimishije mubucuruzi, kwamamaza hamwe nudutabo twamakuru dukoresheje ibishushanyo mbonera byuburyo bwa sosiyete, abayobozi barashobora gukoresha ibyubatswe muburyo bwa HTML bwanditse. Kugirango ubike umwanya mugihe utegura inyandiko zinyuguti nubutumwa butandukanye, abakozi barashobora gukoresha isomero ryicyitegererezo cya CRM, rikubiyemo amagana yintangarugero yubucuruzi, inyandiko zishimwe, nibindi. Ibi birashobora kuba byiza cyane kuruta guta igihe n'imbaraga mukuzana umwimerere. ibyifuzo no gutegura ibyifuzo byubushobozi. Isomero ririmo amahitamo menshi kuburyohe n'ibihe byose. Birahagije guhitamo uwo ushaka, ongeraho amakuru yihariye na SMS (imeri-, viber-) ibaruwa yiteguye koherezwa. Abakiriya bawe bazahora bamenya ibicuruzwa bishya, kugabanya ibiruhuko, kugurisha ibihe no kuzamurwa.

Usibye kwandikirana mubucuruzi, isomero ririmo ingero zuburyo bukwiye bwerekana impapuro zerekana ibaruramari (comptabilite, ububiko, ubucuruzi, nibindi), bigufasha guhugura vuba abashya. Bitewe no kwinjiza CRM muri sisitemu y'ibaruramari yikigo, imikorere ya autofill irakora, ituma ibintu byihuta byerekana ibicuruzwa byabaguzi muri fagitire, inyemezabuguzi, amasezerano nizindi nyandiko. Mubyongeyeho, kohereza amakuru kuri konti zose hamwe nibintu bifitanye isano. Ntabwo ukeneye kongera gutunganya uburyo bumwe winjiza amakuru mubice bitandukanye bya comptabilite. Kubwibyo, nta mpamvu yo gukomeza abakozi benshi bashinzwe kugurisha hamwe nabacungamari basanzwe, basanzwe bakora imirimo isanzwe. Byongeye kandi, igabanuka rikabije ryamakosa nudasobanutse mubucungamari, mubisanzwe biterwa no kutitaho, kutagira inshingano hamwe nubushobozi buke bwabakozi, birashoboka. Hifashishijwe CRM, abakozi barashobora gutunganya neza amasaha yabo yakazi binyuze mugushiraho gahunda ya buri munsi, icyumweru, nibindi. umukiriya wingenzi cyangwa gushushanya inyandiko kumasezerano akurikira. Abayobozi b'amashami barashobora kugenzura imirimo y'abo bayobora igihe icyo ari cyo cyose, gusuzuma akazi n'imikorere ya buri mukozi, gukurikirana imikorere y'ibipimo by'ingenzi (umubare w'abakiriya, inama, ibiganiro kuri terefone, wohereje imeri na SMS, ibicuruzwa bigurishwa, ibicuruzwa biyoboye imyanya, n'ibindi).

Porogaramu yo kohereza amatangazo azafasha abakiriya bawe guhorana amakuru mashya!

Porogaramu yo guhamagara abakiriya irashobora guhamagara mu izina rya sosiyete yawe, ikohereza ubutumwa bukenewe kubakiriya muburyo bwijwi.

Porogaramu yo kohereza SMS izagufasha kohereza ubutumwa kumuntu runaka, cyangwa gukora ubutumwa rusange kubantu benshi.

Porogaramu yo kohereza amabaruwa kuri nimero ya terefone ikorwa uhereye kumuntu ku giti cye kuri seriveri ya sms.

Porogaramu yohereza ubutumwa bwa Viber yemerera kohereza ubutumwa mururimi rworoshye niba ari ngombwa guhura nabakiriya b’amahanga.

Porogaramu yohereza ubutumwa bwa viber igufasha gukora umukiriya umwe ufite ubushobozi bwo kohereza ubutumwa kubutumwa bwa Viber.

Porogaramu yohereza ubutumwa igufasha guhuza amadosiye ninyandiko zitandukanye kumugereka, byakozwe mu buryo bwikora na porogaramu.

Porogaramu yubutumwa bwikora ikomatanya imirimo yabakozi bose mububiko bumwe bwa porogaramu, byongera umusaruro wumuryango.

Porogaramu yohereza ubutumwa rusange izakuraho gukenera gukora ubutumwa bumwe kuri buri mukiriya ukwe.

Porogaramu ya SMS kuri enterineti igufasha gusesengura itangwa ryubutumwa.

Porogaramu yo guhamagara isohoka irashobora guhinduka ukurikije ibyifuzo byumukiriya kubateza imbere uruganda rwacu.

Ninde uteza imbere?

Umuhamagaro wubusa arahari nka demo verisiyo yibyumweru bibiri.

Gahunda yamakuru ya imeri iraboneka koherezwa kubakiriya kwisi yose.

Porogaramu yubuntu yohereza kuri e-imeri yohereza ubutumwa kuri e-imeri iyo ari yo yose wahisemo kohereza muri porogaramu.

Porogaramu yohererezanya ubutumwa ku buntu iraboneka mu buryo bwo kugerageza, kugura porogaramu ubwayo ntabwo bikubiyemo amafaranga yo kwiyandikisha buri kwezi kandi yishyurwa rimwe.

Kumenyesha abakiriya ibijyanye no kugabanyirizwa, kumenyesha imyenda, kohereza amatangazo yingenzi cyangwa ubutumire, uzakenera rwose gahunda yinzandiko!

Porogaramu ya SMS ni umufasha udasimburwa kubucuruzi bwawe no gukorana nabakiriya!

Iyo wohereje SMS nyinshi, porogaramu yo kohereza SMS ibanziriza igiciro cyose cyo kohereza ubutumwa kandi ikagereranya nuburinganire kuri konti.

Porogaramu yo kohereza SMS muri mudasobwa isesengura uko buri butumwa bwoherejwe, bugena niba bwatanzwe cyangwa butatanzwe.

Porogaramu yohereza ubutumwa bugufi itanga inyandikorugero, ushingiyeho ushobora kohereza ubutumwa.

Kohereza no kubara amabaruwa bikorwa binyuze mu kohereza imeri kubakiriya.

Urashobora gukuramo porogaramu yohereza ubutumwa muburyo bwa demo kugirango ugerageze imikorere kurubuga rwa Universal Accounting System.

Porogaramu yubuntu yo gukwirakwiza imeri muburyo bwikigereranyo bizagufasha kubona ubushobozi bwa porogaramu no kumenyerana ninteruro.

CRM yohereza binyuze kuri SMS irakoreshwa cyane kandi ninganda zinganda kumasoko atandukanye buri mwaka.

Nibyo, ibindi bikoresho byashyizwe mubikorwa muri gahunda, ninyungu zitanga kubakoresha, ntibirengagizwa ugasanga ibyifuzo byabo mubikorwa bya buri munsi byimiryango.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Urashobora gukuramo verisiyo ya demo kubuntu. Kandi ukore muri gahunda ibyumweru bibiri. Amakuru amwe yamaze gushyirwamo hariya kugirango byumvikane.

Ninde musemuzi?

Sisitemu Yibaruramari Yose, urebye uburambe bunini kumasoko ya software, itanga ibicuruzwa hamwe nibiciro byiza hamwe nibipimo byiza.

Imigaragarire irumvikana kandi yoroshye, ntisaba igihe n'imbaraga zo kuyobora (niyo abakoresha badafite uburambe bagera kukazi).

Igice cyimikorere cyujuje cyane ibisabwa kuri gahunda ya CRM yabigize umwuga kubakoresha.

Iyo ushyira mubikorwa sisitemu muruganda, uwatezimbere atanga ubundi buryo bwo kwihitiramo, urebye umwihariko wibyifuzo byabakiriya.

Kwerekana kurubuga rwabatezimbere bitanga ishusho yuzuye yubushobozi nibyiza byo guhatanira USU.

CRM itanga akazi kubintu byose na serivisi mubice byumusaruro, ubucuruzi, serivisi, nibindi.

Uburebure bwumurongo wibicuruzwa ntibuhindura imikorere ya software.

Byitondewe cyane muburyo bwo gutunganya inyandiko zubucuruzi kandi, mbere ya byose, kwandikirana nabakiriya.

Module yikora yohereza ubutumwa bugufi buragufasha kumenyesha bidatinze abakiriya imiterere yimikorere yabo.

Inzandiko zose, abinjira n'abasohoka, byanditswe na sisitemu kandi byoherejwe kubakozi bashinzwe.

CRM ikurikirana itunganywa ryinyandiko nigihe ntarengwa kandi nibiba ngombwa, ikohereza kwibutsa ubutumwa bwakazi bwumukozi cyangwa nimero ya terefone yakazi (muburyo bwa SMS).

Gucunga ikwirakwizwa ryubutumwa muri viber- na imeri- imiterere irashobora gukorwa byombi kandi nintoki.

Umukiriya uhuriweho urimo amakuru yose akenewe yo guhuza amakuru, ahora avugururwa.

Umuyobozi arashobora gukora urutonde rwa nimero ya terefone kubwinshi bwa SMS na progaramu igihe cyo gutangira.

Tegeka cRM yohereza ubutumwa bugufi

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yohereza ubutumwa bugufi