Urutonde: 4.9. Umubare w'amashyirahamwe: 412

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yo gukwirakwiza imeri

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
  Mugihe cyamasaha yakazi dusubiza muminota 1
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Ishusho ni ifoto ya software ikora. Kuva aho, ushobora guhita wumva uburyo sisitemu ya CRM isa. Twashyize mubikorwa idirishya ryimbere hamwe ninkunga ya UX / UI igishushanyo. Ibi bivuze ko ukoresha interineti ishingiye kumyaka yuburambe bwabakoresha. Buri gikorwa giherereye neza aho byoroshye kubikora. Turabikesha uburyo bushoboye, umusaruro wawe wakazi uzaba mwinshi. Kanda kumashusho ntoya kugirango ufungure amashusho mubunini bwuzuye.

Niba uguze sisitemu ya USU CRM ifite iboneza byibura "Bisanzwe", uzagira amahitamo y'ibishushanyo biva hejuru ya mirongo itanu. Buri mukoresha wa software azagira amahirwe yo guhitamo igishushanyo cya porogaramu ijyanye nuburyohe bwabo. Buri munsi w'akazi ugomba kuzana umunezero!

CRM imeri yamakuru ni igikoresho cyiza cyo gukorana nabakiriya. CRM imeri yamakuru ni bumwe muburyo bukomeye bwo kwamamaza, ifasha kumenyesha byihuse kandi neza abakiriya bawe ibicuruzwa bishya, serivisi, ibihembo, gahunda zubudahemuka, nibindi. CRM imeri yamakuru igufasha gucunga neza amakuru yubucuruzi, mugihe uzigama umwanya kubakiriya ndetse nisosiyete yohereje ubwayo. Sisitemu ya CRM ni iki? Ni porogaramu yihariye yo gucunga ibikorwa byubucuruzi. Ibishoboka byashushanyaga kwari ukongera inyungu, kugabanya ibiciro no kwihutisha serivisi zabakiriya no gutunganya ibicuruzwa. Kuva mucyongereza CRM isobanura gucunga abakiriya. Intego yuru rubuga ni ukubona inyungu nini kuri buri mukiriya runaka. Imiyoboro ya imeri ya CRM itanga ikarita yumukiriya yoroshye, ibika amakuru yose akenewe kubyerekeye imikoranire numuguzi, guhera kumatumanaho ya mbere bikarangirana no kugurisha. Urashobora kandi kwinjiza amakuru kubijyanye no kubungabunga nyuma muri software. Muri software, urashobora guhamagara, gukurikirana amateka yubuguzi bwawe, kubika umwanya kubukangurambaga bwa imeri ukoresheje inyandikorugero zihariye. Kurugero, urashobora kwandika ibaruwa cyangwa SMS, ugashyiraho igihe cyo kubohereza, kugena software kugirango ikore byikora. Hamwe numuhamagaro winjira, binyuze mumikoranire na PBX, urashobora gutangiza ikarita yumukiriya, amateka yose yimikoranire numukiriya ahita agaragara mumaso yumuyobozi, ibi bifasha kubaka ibiganiro bitanga umusaruro numuguzi. Umuyobozi azashobora guhita amuhamagara mwizina, patronymic, amenye intego yo guhamagara. Nubwo undi mukozi yakoreye umukiriya mbere, umukiriya azakomeza kubona igisubizo cyiza kubyo basabye. Ni iki kindi CRM yorohereza? Akanyamakuru ka imeri ya CRM kagufasha kwibutsa ibyerekeye gahunda, kumenyesha uko ibicuruzwa byifashe, bifasha kongera ubudahemuka bwabakiriya mu cyerekezo cyo kugura ibicuruzwa cyangwa serivisi. CRM igabanya ibintu byabantu, akenshi ibikorwa byo gusubiramo bishyirwa muburyo bwikora. CRM ikora imirimo isanzwe. Ku umuyobozi w'ikigo, ishyirwa mu bikorwa rya CRM risobanura gukoresha igihe gito kugenzura, byinshi mu iterambere ry'ubucuruzi. Akanyamakuru ka imeri kahindutse igice cyubuzima bwabantu basanzwe. Buri munsi, numuntu usanzwe yakira imeri nyinshi kuri terefone zabo. Ibi biroroshye cyane, kuko umukiriya ashobora gusoma ubutumwa umwanya uwariwo wose. Kuki guhamagarwa bisanzwe byabaye impfabusa mubukungu bwisoko? Kugurisha mu buryo butaziguye guhamagarwa birumvikana, kuko byubaka ikiganiro kugiti cye. Ariko guhamagarwa utunguranye birashobora kuzana impungenge kubashobora kuzikoresha, umuguzi ntabwo buri gihe yiteguye guha umwanya umuyobozi. Gukoresha imeri yohereza muriki kibazo ni ingirakamaro cyane. Ibaruwa cyangwa ubutumwa bwo kwiyibutsa mugihe cyiza kubaguzi. Niba uhangayikishije guhamagara uwo muhanganye, urashobora gutandukanya umuguzi wawe hanyuma amaherezo ukamubura. Hamwe na CRM imeri yamakuru, ntushiraho ibicuruzwa byawe, umuguzi arashobora gufata icyemezo umwanya uwariwo wose. Ni izihe nyungu zindi zo gukoresha imeri imeri? Iterambere ryicyifuzo cyubucuruzi gifata igihe gito cyane kubuyobozi bukomeza amakuru. Birahagije kubanza gutwara muri aderesi imeri yabakiriya, hanyuma ukore inyuguti yinyandiko hanyuma ushireho ubukangurambaga bwa imeri. Rero, umuyobozi amara umwanya rimwe, nta mpamvu yo guhimba inyandiko yubutumwa buri gihe, igenamiterere ryukuri rizagutwara umwanya. Mubyukuri, imeri yohereza, niba igizwe muburyo bwikora, ikora akazi kubayobozi. Porogaramu idasanzwe muriki kibazo irakorwa neza niba uhisemo neza CRM. Uzabika umwanya, ubashe gukorera abakiriya bawe neza kandi ugere kubikorwa byinshi mubikorwa byawe. Porogaramu Ibaruramari rya Universal CRM imeri yamakuru ni urubuga rugezweho kubucuruzi butera imbere. Porogaramu irashobora guhindurwa byoroshye, muri yo urashobora gukora byoroshye ubutumwa bwerekana inyandikorugero, guhitamo ibikorwa bya imeri, gushiraho amakuru ashingiye, kurugero, kubakiriya. Mubisobanuro byabakiriya, urashobora kwerekana aderesi imeri, amakuru ajyanye nuburinganire, ibyo ukunda, aderesi, numero yawe, nibindi. Binyuze muri sisitemu, urashobora gukora igice cyoroshye ukoresheje imeri yamakuru. Muri infobase, ibisobanuro birambuye byabakiriya bizakubwira igice gishobora kwitirirwa nicyo gitanga kumubera. Binyuze mu makuru ya imeri ya CRM yo muri sosiyete ya USU, urashobora kohereza amakuru yamakuru kuri imeri gusa kuri aderesi imeri, ariko kandi ukoresheje SMS, ukoresheje Messenger Viber, WhatsApp nizindi serivisi. Muri USU, urashobora kwomekaho inyandiko zose, dosiye zitandukanye, amafoto, nibindi kuri imeri. Urashobora rero kohereza byoroshye, kurugero, urutonde rwibiciro, ubwoko bumwe bwo kwerekana, ishusho yibicuruzwa, nibindi. CRM yo muri USU igushoboza gushiraho igenamigambi runaka mubukangurambaga bwa imeri, kurugero, urashobora gushiraho igihe cyo kwiyamamaza kuri imeri, gukora ubukangurambaga bwa imeri ukoresheje inyandikorugero zimwe, cyangwa ugahitamo ubundi buryo. Sisitemu yo kubara kwisi yose CRM imeri yamakuru ni serivisi yoroshye, dufasha abakiriya bacu gushyira mubikorwa ibyemezo bitinyuka. Kugirango ukore ibi, dukora imirimo kugiti cye na buri mukiriya, tumenye ibikenewe kumurimo, hanyuma tugerageze gutanga imikorere myiza. Koresha ubucuruzi bwawe neza, koresha automatike kuva USU kubwibi.

Gutezimbere kwa crm bizoroha hamwe na sisitemu ya comptabilite.

Imicungire yabakiriya ya CRM ishoboye gutegekwa numukoresha wenyine.

Muri crm yo kwinezeza, ibaruramari rizoroha kandi ryumvikane hifashishijwe automatike.

Sisitemu ya crm sisitemu ikubiyemo imirimo myinshi, nko kubara, kugurisha, amafaranga nibindi byinshi.

CRM ishami rishinzwe kugurisha rifasha abayobozi gukora akazi kabo vuba kandi neza.

CRM yubuntu irashobora gukoreshwa mugihe cyibigeragezo.

Imicungire yimikoranire yabakiriya CRM izoroha mugushiraho sisitemu yo kugabanyirizwa ibihembo.

Сrm ya sosiyete izafasha: kwandika amateka yubusabane nabakiriya cyangwa abashobora kuba abafatanyabikorwa; teganya urutonde rwimirimo.

Incamake ya sisitemu irashobora kugaragara ukoresheje amashusho ya porogaramu.

CRM kuri entreprise ifite base base imwe yabakiriya naba rwiyemezamirimo, ibika amakuru yose yakusanyijwe.

Sisitemu ya CRM kubucuruzi irashobora kugirira akamaro umuryango uwo ariwo wose - kuva kugurisha no gutanga serivisi kubakiriya no kwamamaza no guteza imbere ubucuruzi.

Muri crm, ubucuruzi bworoshywe binyuze mumashanyarazi, byongera umuvuduko wo kugurisha.

CPM yoroshye biroroshye kwiga kandi byumvikana gukoreshwa numukoresha uwo ari we wese.

Mugihe ubanza kugura crm kubuntu, urashobora kubona amasaha yo kubungabunga kugirango utangire vuba.

Gura crm ntabwo iboneka mubyemewe gusa, ariko no kubantu kugiti cyabo.

Muri gahunda ya crm, automatike ikora muburyo bwo kuzuza ibyangombwa, ubufasha mumazi yamakuru mugihe cyo kugurisha no kubara.

Igiciro cya crm giterwa numubare wabakoresha bashobora gukora muri sisitemu.

Ubusa crm kubucuruzi biroroshye gukoresha bitewe nuburyo bworoshye kandi bwihuse.

Ninde uteza imbere?

Ishyirwa mu bikorwa rya crm sisitemu irashobora gukorwa kure.

Sisitemu ya CRM ikubiyemo module nyamukuru yo kubara ibaruramari kubuntu.

Sisitemu ntoya ya CRM sisitemu ikwiranye ninganda iyo ari yo yose, ituma ihinduka.

Urashobora gukuramo crm kurubuga kurupapuro hamwe namakuru ajyanye na gahunda.

Igiciro cya crm kirashobora kubarwa ukoresheje imashini ya elegitoronike kurubuga hamwe na sisitemu.

Ubuyobozi bwa CRM butanga uburyo bwihuse bwo kubona amakuru muriki kibazo, biroroshye cyane kubakoresha gukora ubucuruzi hagati yabo.

Kubisobanuro, kwerekana birimo ibisobanuro bisobanutse bya sisitemu ya crm.

Imicungire yimibanire yabakiriya ikurikirana ibicuruzwa byongeye kubarwa.

CRM nziza ni ingirakamaro kumiryango minini nubucuruzi buciriritse.

CRM kubakozi igufasha kwihutisha akazi kabo no kugabanya amahirwe yamakosa.

Shingiro ya crm yo kubara irashobora kubika amafoto na dosiye muri sisitemu ubwayo.

Imikorere ya crm nicyo kintu nyamukuru kigamije iterambere niterambere ryumushinga.

CRM kubitumiza ifite ubushobozi bwo kubika no gutanga inyemezabuguzi, inyemezabuguzi nizindi nyandiko.

Kuva kurubuga, ntabwo crm yogushiraho gusa ishobora gukorwa, ariko no kumenyera verisiyo yerekana porogaramu binyuze mumashusho.

Sisitemu ya CRM ikora nkurutonde rwibikoresho byo gucunga no guhamagara ibaruramari, kugirango utangire akazi hamwe nabakiriya bawe.

CRM kubakiriya ituma bishoboka kwandika, gukusanya no gukoresha bonus.

Porogaramu ya CRM ifasha gutangiza inzira zose zingenzi nta kiguzi cyinyongera.

Sisitemu yoroshye ya crm ikubiyemo imirimo yibanze yo kubara ibigo.

Sisitemu ya CRM ya sisitemu ishoboye guteranya ibyiciro kugirango ikurikirane abantu bose mukorana ubucuruzi.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Urashobora gukuramo verisiyo ya demo kubuntu. Kandi ukore muri gahunda ibyumweru bibiri. Amakuru amwe yamaze gushyirwamo hariya kugirango byumvikane.

Ninde musemuzi?

Sisitemu y'ibaruramari rusange ni CRM igezweho yo gucunga ubucuruzi, umubano wabakiriya, kugabanya imiyoborere no kugenzura ibiciro.

Binyuze muri CRM, urashobora gushyira mubikorwa tekinike zitandukanye zo kwamamaza.

Porogaramu ya USU yashyizweho kugirango yohereze byikora kuri e-imeri, SMS, ubutumwa bwijwi, kohereza ubutumwa binyuze mubutumwa bwihuse, haribindi bishoboka.

Porogaramu yo kwamamaza imeri ya CRM yashyizweho kugirango igabanye abakiriya, bivuze ko ushobora kohereza amakuru ukurikije ibipimo byagenwe.

CRM ifite algorithms kugiti cye cyohereza ubutumwa, urutonde rwimikorere igufasha gushiraho igihe cyo kohereza, cyangwa gushiraho ibindi bipimo, tubikesha amakuru azoherezwa ukurikije algorithm yatanzwe.

CRM yashyizweho kugirango yohereze ubutumwa bugufi utiriwe usohoka muri software.

Kohereza imeri birashobora gukorwa kubwinshi kandi kugiti cyawe.

Mugihe cyo gukwirakwiza imeri rusange, amakuru azoherezwa mububiko bwubu, cyangwa mumatsinda yihariye ya aderesi imeri.

Hamwe niyamamaza rya imeri kugiti cyawe, urashobora kuzirikana ibiranga buri mukiriya kugiti cye.

Iyo wohereje imeri, urashobora kwomekaho dosiye zitandukanye: inyandiko, igishushanyo, amafoto, nibindi, mugihe umubare wamakuru ushobora kubikwa.

Iyamamaza rya USU CRM ntabwo ryagenewe kohereza spam, imikorere ya sisitemu irashobora gukoreshwa gusa mugukorera abakiriya.

Urashobora kohereza ubutumwa kuri Viber ukoresheje CRM.

Binyuze muri CRM, urashobora kohereza ubutumwa kumajwi, kubwibyo birahagije gutanga kwishyira hamwe na terefone. Ihuriro rizahamagara abiyandikishije mugihe cyagenwe kandi rimugezeho amakuru akenewe.

Porogaramu ya imeri ya CRM imeri irashobora gutegurwa gukora mugihe cyagenwe.

Binyuze muri CRM, urashobora gukora inyandikorugero, porogaramu ubwayo ifite inyandikorugero zisanzwe, ariko buri mukiriya ashobora gukora inyandikorugero wenyine, aho ibintu biranga ibyifuzo byubucuruzi bishobora kugaragara. Inyandikorugero zirashobora gukizwa no gukoreshwa mubikorwa byabo.

Sisitemu yo kubara kwisi yose CRM yohereza imeri ifite ubushobozi bunini bwamakuru, kurugero, gushiraho amakuru ashingiye kubakiriya, ntushobora kugarukira mubwinshi bwamakuru yatanzwe.

Ibisobanuro byose muri CRM bibitswe mumateka, birashobora gukoreshwa neza mugusuzuma byimbitse ibikorwa.

CRM USU ihuza neza nibikoresho bitandukanye, kuva amashusho n'amashusho kugeza kugurisha, ububiko nibindi bice.

Kubisabwa, dutanga ubushobozi bwo guhuza CRM hamwe nikoranabuhanga rigezweho, kurugero, hamwe na serivise yo kumenyekanisha isura.

Tegeka crm yo gukwirakwiza imeri

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yo gukwirakwiza imeri