Urutonde: 4.9. Umubare w'amashyirahamwe: 17

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Sisitemu ya CRM kumashuri yimbyino

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

• 
  Twandikire hano
  Mugihe cyamasaha yakazi dusubiza muminota 1
• 
  Nigute wagura gahunda?
• 
  Reba amashusho ya porogaramu
• 
  Reba videwo ivuga kuri gahunda
• 
  Kuramo verisiyo yerekana
• 
  Gereranya iboneza rya porogaramu
• 
  Kubara ikiguzi cya software
• 
  Kubara ikiguzi cyigicu niba ukeneye seriveri
• 
  Ninde uteza imbere?

Ishusho ya porogaramu

Ishusho ni ifoto ya software ikora. Kuva aho, ushobora guhita wumva uburyo sisitemu ya CRM isa. Twashyize mubikorwa idirishya ryimbere hamwe ninkunga ya UX / UI igishushanyo. Ibi bivuze ko ukoresha interineti ishingiye kumyaka yuburambe bwabakoresha. Buri gikorwa giherereye neza aho byoroshye kubikora. Turabikesha uburyo bushoboye, umusaruro wawe wakazi uzaba mwinshi. Kanda kumashusho ntoya kugirango ufungure amashusho mubunini bwuzuye.

Niba uguze sisitemu ya USU CRM ifite iboneza byibura "Bisanzwe", uzagira amahitamo y'ibishushanyo biva hejuru ya mirongo itanu. Buri mukoresha wa software azagira amahirwe yo guhitamo igishushanyo cya porogaramu ijyanye nuburyohe bwabo. Buri munsi w'akazi ugomba kuzana umunezero!

Amahugurwa yubuhanzi yimbyino arimo kuba serivise ikunzwe mubyiciro bitandukanye, iyi niyo mpamvu ubwiyongere bwumubare wimiryango nkiyi, kandi uko bihari, niko bigoye gukomeza urwego rwo guhatanira, bityo abayobozi babishoboye bakumva icyo bakeneye sisitemu ya CRM yishuri ryimbyino. Ikintu kigena iterambere ryubucuruzi nkubu nuburyo uburyo bwimikoranire nabateze amatwi bwubatswe, uburyo serivisi nziza yo mu rwego rwo hejuru itangwa, nibikoresho bikoreshwa mugukomeza abakiriya basanzwe. Nkuko bisanzwe, mwishuri ryimbyino ryibyino nubundi bwoko bwinyigisho zinyongera, ntamashami agurisha, kandi ubuyobozi cyangwa ubuyobozi bihatirwa guhuriza hamwe, usibye imirimo nyamukuru, imirimo yugurisha, umucuruzi. Kwamamaza ubwabyo akenshi bigarukira gusa kumyandikire kurubuga rusange, utabanje gukurikirana imikorere ninshingano byabateze amatwi. Abakozi ntibafite umwanya uhagije wo guhamagara buri gihe kubakiriya, kandi nta ngamba zisobanutse zo kugurisha, bityo, ishyirwa mubikorwa rya CRM rihinduka igisubizo cyumvikana gishobora gukemura ibibazo byavuzwe haruguru nibindi byinshi.

Gahunda yo guteza imbere porogaramu ya software ya USU yashyizweho hitawe ku buryo bwihariye bwo kubaka ubucuruzi mu bijyanye n’inyigisho zinyongera, harimo no mu ishuri ry’imbyino. Sisitemu ya USU ifite ibintu byose bishobora gukenerwa kugirango ucunge neza inzira yikigo cyuburezi, ukomeze politiki ya CRM. Abakozi bashoboye kubika inyandiko zerekana imari yakiriwe nabakiriya, gukurikirana abitabira, kwandikisha abanyeshuri bashya bafite urufunguzo ruto, no kohereza amabaruwa ahantu hatandukanye. Ibikubiyemo muri sisitemu byubakiye ku ihame ryo kumenya neza, bivuze ko n'umuntu udafite uburambe ashobora guhangana no kugenzura no gukoresha imirimo bitewe n'ubworoherane bw'imiterere no kuba hari ibikoresho byabigenewe. Kugirango birusheho kuba byiza muburyo bushya, dukora imyitozo ngufi, ishobora gukorwa kure. Abafite ishuri ryimbyino bazishimira amahirwe yo kwiga imibare kubipimo bitandukanye, harimo kwitabira, umubare wabanyeshuri mugihe runaka, amafaranga yinjira, nogukoresha. Kubona amakuru yingirakamaro, uzashobora gusubiza mugihe no guteza imbere ubucuruzi bwawe.

Iterambere ryacu kandi rifasha mukubara umushahara wa ba rwiyemezamirimo, ukurikije amasaha yakoraga kandi yanditswe muri data base, ukurikije igipimo cyemejwe nisosiyete. Usibye gufasha mukubara, sisitemu ifata akazi imbere, ihita yuzuza inyandikorugero nyinshi, ikorohereza umuyobozi wa sitidiyo imbyino. Muri sisitemu ya CRM, urashobora gushiraho automatike yo kwishyura, ukomeza amateka ya buri gikorwa. Kugirango usuzume neza imirimo yishuri ryimbyino, porogaramu itanga module yihariye 'Raporo', aho ushobora kugenzura imbaraga zikoreshwa, amakuru yo kugurisha abiyandikishije, umusaruro wabarimu, imikorere yibikorwa byo kwamamaza, nibindi byinshi ibipimo. Iterambere ryimiterere ya sisitemu ryabaye hashingiwe ku kigo cyari gisanzweho, bitabangamiye ibibazo nyabyo by’ubuyobozi n’abakozi, hakoreshejwe ikoranabuhanga rigezweho, bigatuma bishoboka gushakira igisubizo gihuje cyane. Ihinduka ryimiterere ryemerera gukora amahitamo yinyongera akeneye kubyiniro. Ihuriro ryacu rya CRM ryubaka abakiriya, byoroshe kubona no gukorana nayo. Rero, kubayobozi, gutangiza ibikorwa byakazi byoroshya kwandikisha abanyeshuri kwishuri, bikuraho amahirwe yo gutakaza amakuru yingenzi. Kubushakashatsi bunoze, menu iboneka itangwa hamwe nubushobozi bwo gushungura ibisubizo, itsinda, no kubitondekanya.

Ninde uteza imbere?

Byongeye kandi, urashobora gutumiza guhuza hamwe nibikoresho bitandukanye. Rero, urashobora kuyobora politiki yikipi, gutanga amakarita, ukoresheje uburyo bwibikoresho byo gusoma, winjira mwishuri ryimbyino, wandika amasomo, mugihe wirinze umurongo kumuryango, cyane cyane muri ayo masaha iyo amatsinda menshi aje mumasomo icyarimwe. Mugihe utanga serivisi zinyongera kugurisha ibikoresho byamahugurwa cyangwa nibindi bicuruzwa bifitanye isano, urashobora gutunganya iyerekanwa ryaya makuru muri data base, mubice bitandukanye. Niba ububiko bubika umutungo wibintu byatanzwe, noneho ukoresheje sisitemu ya software ya USU, kugenzura ibarura biroroha cyane, mugihe bibaye ukuri kandi bisobanutse muburyo ubwo aribwo bwose. Sisitemu yubaka ingengabihe yamasomo yumuntu ku giti cye, urebye igihe buri somo rimara, umutwaro wakazi wa salle, na gahunda yabarimu ku giti cyabo, bivanaho gukenera igihe kirekire kandi kigoye cyo guhuza buri mwanya muburyo bwintoki. Sisitemu yongerera ireme imikoranire nabakiriya bitewe na module ya CRM, ifite ibikoresho byose nkenerwa byo gukurura ibishya no gukomeza inyungu zabanyeshuri basanzwe. Urashobora kandi guhita wohereza imenyesha ryerekeye gukenera kwishyura kuko akenshi abakiriya bibagirwa gusa itariki yo kwishyura itaha. Inyemezabwishyu yerekana muri sisitemu mugice cyihariye kijyanye n’imari, uyikoresha ufite aya makuru arashobora kugenzura byoroshye ukuri ko yakiriye amafaranga. Niba hari amashami, hashyizweho umwanya uhuriweho namakuru, binyuze mubuyobozi bwakira amakuru yose kubikorwa bigezweho kandi byakiriwe. Turashimira ishyirwa mubikorwa rya sisitemu ya CRM mwishuri ryimbyino no gutangiza buri gikorwa cyakazi, cyerekana ibikorwa byumuryango wose. Akazi k'abayobozi b'ikigo n'abacuruzi barusheho kugenda neza no koroshya.

Guhitamo neza urubuga rwa CRM rufasha mugutegura amakuru ashingiye, amakuru atandukanye yatanzwe nabanyeshuri, gushiraho ingamba nshya, no guteza imbere ubucuruzi buriho. Imikorere ya sisitemu ya software ya USU yujuje ibyifuzo byose nibisabwa byishuri ryimbyino kuva buri mushinga wihariye kubintu byihariye bya sosiyete runaka. Inzobere zacu zikora inama zibanza, ziga iyubakwa ryimikorere yimbere kandi zitegura umukoro. Buri sisitemu ya CRM ikubiyemo nuans zikenewe kumurimo wumukoresha runaka, bitewe ninshingano za konti. Ibikoresho bya software birashobora gutunganya byimazeyo uburyo bumwe bwakazi mumashuri yimbyino, abakozi barashobora kumara umwanya munini kubashyitsi, gukurura abanyeshuri bashya, kandi ntabwo ari impapuro. Porogaramu yatekereje kuri buri kintu cyubuhanga bwa CRM, ibisubizo birashobora kwigwa muburyo bwa raporo irambuye, igihe icyo aricyo cyose utegure inyandiko isabwa, ushushanya ingengabihe, ibisabwa. Turagusaba gutangira kumenyana niterambere ryacu twiga verisiyo ya demo, itangwa kubuntu.

Sisitemu ifite interineti yimbitse izafasha abakozi kugenzura byihuse akamaro ko kwiyandikisha, kwandikisha abakoresha bashya, gukora amasezerano no kwakira ubwishyu. Imikorere yimikorere itanga gusuzuma akamaro kerekezo cyishuri kugirango turusheho guteza imbere uturere cyane. Birahagije ko mwarimu ashyira akamenyetso kuri abo banyeshuri bitabiriye isomo nyuma yamasomo, kandi porogaramu ihita ibandika kubiyandikishije. Porogaramu ituma amakuru arushaho kugaragara, yoroshya akazi hamwe namakuru, gushakisha, kugenzura imikorere ya buri cyerekezo mu kubyina.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Urashobora gukuramo verisiyo ya demo kubuntu. Kandi ukore muri gahunda ibyumweru bibiri. Amakuru amwe yamaze gushyirwamo hariya kugirango byumvikane.

Ninde musemuzi?

Dutanga gahunda igenamigambi kugiti cye bitewe na politiki yimbere.

Abafite ishuri ryimbyino bazashobora guhita batanga raporo kugirango basuzume ibipimo byunguka nibikorwa byiza, harimo no kwamamaza. Sisitemu yerekana imibare yukwitabira amasomo atandukanye, haba ku cyerekezo ndetse na mwarimu, bigatuma bishoboka gusuzuma umusaruro w'abakozi no kubatera inkunga. Abakiriya bishyura serivisi muburyo butandukanye, harimo no kwishyura kumurongo, bigaragara muri menu ya software ya USU.

Sisitemu ya CRM igufasha kubaka ingengabihe y'ibyiciro byoroshye, kubara umushahara w'abarimu n'abandi bakozi, no gushyiraho itumanaho hamwe nabanyeshuri bahoraho kandi bashobora kuba. Module itandukanye yo gutanga raporo ifasha mugusuzuma imikorere yimari yishuri ryimbyino, kugabanya ibiciro byikigereranyo ukurikije ibipimo bisabwa. Porogaramu igenga ibintu byingenzi nibikorwa byogucunga ubucuruzi, kubungabunga inyandiko zose, kugenzura imyanya yikigega cyibikoresho. Kumenyesha abakiriya ibyabaye biri hafi, urashobora gukoresha ubutumwa ukoresheje SMS, e-imeri, cyangwa ukoresheje ubutumwa bwamamaye bwihuse. Ibikorwa byo kwamamaza no kwamamaza byakozwe ukoresheje porogaramu bigenda neza cyane kuko byoroshye gukurikirana ibisubizo byibyabaye no gutegura izindi ngamba zishingiye kubisesengura bihari.

Tegeka sisitemu ya crm kumashuri yimbyino

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Sisitemu ya CRM kumashuri yimbyino