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Group of programs: Business automation
Courier service optimization
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Program screenshot
A screenshot is a photo of the software running. From it you can immediately understand what a CRM system looks like. We have implemented a window interface with support for UX/UI design. This means that the user interface is based on years of user experience. Each action is located exactly where it is most convenient to perform it. Thanks to such a competent approach, your work productivity will be maximum. Click on the small image to open the screenshot in full size.
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Optimization of the courier service is, first of all, the automation of its internal work within the framework of the "Universal Accounting System" software, which will be installed by the USU staff remotely via remote access if there is an Internet connection for the courier service from the territory of any country, - the Internet, as known, has no boundaries, and the software itself works in any language, and even several at the same time, also has electronic forms in any of the required languages, the choice of language versions is carried out in the program settings. In addition to several languages, the courier service optimization program works with several currencies simultaneously - to conduct mutual settlements with international partners and customers, if the customer service has such.
Optimization is usually considered an increase in efficiency in work, thanks to the identification of additional resources by the courier service from the available ones, and a reduction in labor costs and working time for performing operations. Optimization of the work of the courier service within the framework of the described software takes place by automating the processes that make up the current and daily work in the courier service, which makes it possible to free many employees from it and switch them to other equally important work. At the same time, this optimization effect remains on an ongoing basis, which should satisfy the courier service for a fairly long period of work, probably until the era of robotization comes.
Optimizing the work of the courier service begins with its operational work - receiving orders, registering customers, controlling courier work - timing and quality, paying customers for their orders, etc. In this case, optimization should be considered a reduction in labor and time costs for performing current work, accelerating information exchange between different departments of the courier service, which, in turn, also shortens the time of courier delivery, increasing the company's reputation.
To accept an order for work, a special form is opened in the optimization program - the so-called order window, where the date and time of receipt are fixed by default - at the current moment, although they can be changed manually. The form for accepting an application has a special format - it also went through optimization: the fields built into it for filling give a transition to the customer base and contain drop-down menus with a list of different answers to select the desired option according to the content of the order.
For example, if an application has been received from a regular customer, then when filling out the form and specifying the customer, the remaining cells will automatically present options for his previous orders - recipients, types of shipment, delivery addresses, etc. The courier service manager selects the appropriate option for the case and, after filling out the form, using hot keys, generates a delivery slip and / or receipt. And this is also optimization - filling out the usual application form leads to the formation of all the required documents in automatic mode, including financial statements.
The order is formed and executed, the courier is selected by the courier service manager manually from the courier database, where they are distributed geographically by delivery zones - such a database is built into the program to optimize the choice of the contractor. The program itself can even offer the best option by automatically matching the address with the zone of "influence" of a particular courier and assessing his current employment. Applications are saved in their own database - the order database, assigning each its own status and the corresponding color, which reflect the degree of execution of the application and allow you to visually monitor the execution of the order, without wasting time searching for information and communicating with the courier, since all changes in the optimization program reflected independently - based on the information that couriers post in their electronic work forms for each delivery.
The order base also has its own kind of optimization - it can be easily formatted by the client to evaluate the activity, by couriers, to control the working volumes by shifts and for the period, by managers, to find out how effective he was in interacting with the client and how much he took in total requests for the day and for the period, for payment to determine the current receivables. In this database, each application has a detailed description of payment, cost of services, courier service costs - for this, active tabs have been formed for each option, within which the optimization program gives a detailed report, noting receipts from the client and fixing debt, if any. The distribution of payments is carried out by the optimization program automatically - each received amount is recorded in the corresponding tab at the request of the sending client.
Thanks to optimization through automation, the actions of the courier service workers are in accordance with the established regulations, which ensures coherence and accuracy in work, errors in the processing of applications are also excluded due to previously processed applications saved in the database.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-11-22
Video of courier service optimization
This video is in Russian. We have not yet managed to make videos in other languages.
Keep track of the delivery of goods using a professional solution from the USU, which has wide functionality and reporting.
The courier program will allow you to optimize delivery routes and save travel time, thereby increasing profits.
The program for the delivery of goods allows you to quickly monitor the execution of orders both within the courier service and in logistics between cities.
Accounting for delivery using the USU program will allow you to quickly track the fulfillment of orders and optimally build a courier route.
Full accounting of the courier service without problems and hassle will be provided by software from the USU company with great functionality and many additional features.
Competently executed delivery automation allows you to optimize the work of couriers, saving resources and money.
The courier service software allows you to easily cope with a wide range of tasks and process a lot of information on orders.
The delivery program allows you to keep track of the fulfillment of orders, as well as track the overall financial indicators for the whole company.
Download demo version
We currently have a demo version of this program only in Russian.
You can download the demo version for free. And work in the program for two weeks. Some information has already been included there for clarity.
Automation of a courier service, including for small businesses, can bring considerable profits by optimizing delivery processes and reducing costs.
With the operational accounting for orders and general accounting in the delivery company, the delivery program will help.
If a company requires accounting for delivery services, then the best solution may be software from the USU, which has advanced functionality and broad reporting.
Automation-based optimization improves the quality of interaction with customers and between courier service employees, since all their actions are strictly regulated.
The regulatory and methodological base, built into the program, contains the rules and requirements, norms and standards of implementation, which each courier operation must comply with, including time and materials.
Based on the provisions from the regulatory and methodological base, the calculation of all work operations is being set up, this allows you to carry out a variety of calculations in automatic mode.
Automatic calculations include the calculation of the cost of the request to the client, the cost price for the service, the profit made after its completion, and the calculation of personnel salaries.
Automatic calculation of wages to personnel is carried out taking into account the amount of work performed by them for the period - only from those noted in their working electronic journals.
Order a courier service optimization
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
Send details for the contract
We enter into an agreement with each client. The contract is your guarantee that you will receive exactly what you require. Therefore, first you need to send us the details of a legal entity or individual. This usually takes no more than 5 minutes
Make an advance payment
After sending you scanned copies of the contract and invoice for payment, an advance payment is required. Please note that before installing the CRM system, it is enough to pay not the full amount, but only a part. Various payment methods are supported. Approximately 15 minutes
The program will be installed
After this, a specific installation date and time will be agreed upon with you. This usually happens on the same or the next day after the paperwork is completed. Immediately after installing the CRM system, you can ask for training for your employee. If the program is purchased for 1 user, it will take no more than 1 hour
Enjoy the result
Enjoy the result endlessly :) What is especially pleasing is not only the quality with which the software has been developed to automate everyday work, but also the lack of dependency in the form of a monthly subscription fee. After all, you will only pay once for the program.
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Courier service optimization
Timely registration of your actions in the program is a prerequisite for accrual, increasing staff motivation and providing the system with operational data.
The faster the data entry, the more accurately the system reflects the state of current processes and the sooner the management can react to unwanted changes in these processes.
Employees work in personal electronic journals and in a separate work area, are personally responsible for the accuracy of their information, quality, and timing of assignments.
User information is stored in the system under their logins, which are given to them with passwords to enter, so it is not difficult to determine whose information contains inaccuracies.
The system independently detects false information, since the use of electronic forms of a special format allows you to customize the subordination of data from different categories.
The subordination of data to each other establishes a certain balance of values, when false data comes in, the balance is disturbed, so it is easy to find the cause.
In addition, the management maintains control over user logs, checking the timing and quality of tasks, adds new tasks, examines the compliance of their data.
Optimization provides for the organization of effective communication between personnel - an internal notification system works here in the form of messages that pop-up on the screen.
To organize interaction with clients, partners provide for electronic communication in the form of sms messages, it is used to inform about the delivery of an order and mailings.
If the client expresses a desire to receive information about the location of the cargo and / or its delivery, the system will automatically generate notifications and send them at every stage.