Automated workstation of an administrator

Date this page was reviewed:
2024-11-21

Video of automated workstation of an administrator

To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.

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Approximate time required: 1 hour, 20 minutes

In many organizations, customers, first of all, come across the reception staff, and the first impression, the subsequent success of the cooperation depends on how their work is structured, thus managers seek to optimize their activities by creating an automated administrator workstation. The administrator, as the main person of the company, must correctly build a mechanism to serving visitors, create comfortable conditions when visiting them, not delay registration, avoid mistakes in working operations with documentation, and be an effective link with other structures. The broader the organizational structure and staffing of the organization, the more difficult it is to build a rational approach to the aspects of administrative seats at the front desk. Involving an automated assistant in this matter can neutralize most of the difficulties and put things in order in organizational matters. Correctly selected software becomes the basis for the successful promotion of the company's services and products, eliminating errors and data loss as a result of the influence of the human factor. Our development may well be in place of such software, since it provides its customers with an optimal set of functions, depending on the requests, wishes, and real needs of the business. By means of the USU Software system it possible to bring to an automated format not only the workstation processes of administrator but also to apply an integrated approach to the entire structure of doing business. The application is built on the principle of intuitive learning, which facilitates the transition to a new working platform, training of employees takes literally a few hours. To future users, it is enough to have basic computer skills, since we help you figure out the rest of the issues, we support you at first. Any operation, registration of clients, filling out documentation, and more, proceed according to customized algorithms, using standardized templates, eliminating the possibility of missing important information. In the automated mode, the service speed increase, since you need to enter data only in empty lines, as well as use a prepared database. The capabilities of the system configuration of the USU Software are not limited to the automated workstation of the administrator but extend much wider to other structures, directions, and departments, you decide what to include in the functionality and when to expand it. To the convenience of searching for information and processing, a single information space is formed, with limited users access, depending on their job responsibilities. The administrator is able to quickly register a visitor using a template, or find him in the catalog in seconds, enter new data, attach documents, plan the next visit using the electronic catalog. The system supports various forms of mailing, not only by e-mail but also via SMS, Viber, which makes it possible to inform about news, events, promotions, spending a minimum of resources. When sending out, you can group recipients according to certain criteria, parameters, receive analytics and reports on the result. Employees able to perform much more work at their workstation than before, the more routine operations are performed automatically, without human intervention. The product configuration of the USU Software becomes an effective means of putting things in order when organizing a meeting of visitors and in other administrator management issues. The simplicity of the interface and the thoughtfulness of the structure of the menu modules contribute to the rapid development of development to any employee. An automated workstation for performing job duties is customizable. The system does not limit the number of users, it depends on the purchased and installed licenses while maintaining the speed of operations. The specialist receives a separate account to perform his job duties, entering it involves entering a login, password. Integration with telephony makes it possible to display the client's card, which means that they can promptly consult, make an appointment. The automated program record the actions of personnel under their logins, which simplify subsequent monitoring and performance assessment. Communication with counterparties takes place not only when making a call, but also through sending messages in the form of SMS, Viber, or e-mail. The platform becomes a place for interaction of all employees, accelerating the solution of internal tasks, the approval of documentary forms. To the document flow of the company, certain samples are provided that correspond to legislative standards, industry norms. If you need to create a backup copy of the existing archive of information, catalogs, contacts, you can order the appropriate mechanism. Automatic notifications and reminders to users do not allow missing important events, calls, meetings. Due to the thoughtfulness of each stage of registration, support of counterparties, the quality of service increase, which means that the demand for goods and services increases. Analysis of attendance, calls, mailings helps the administrator develop a more effective strategy to achieve the desired goals. We suggest that you first study the basic functionality using the demo version, and only after that make a decision about the automated workstation tool.