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Ibihembo byo kugura abakiriya

Ninde ukurura abakiriya bashya?

Abaganga

Akenshi abakozi bo mu mavuriro bireba kohereza umurwayi ku ivuriro. Mu ntangiriro, umukiriya arashobora kuza abisabye. Hanyuma mugihe cyambere, umuganga agomba kumwohereza gukora ibizamini bya laboratoire cyangwa kwisuzumisha ultrasound. Kuberako isuzuma ryukuri rishobora gukorwa gusa hashingiwe kubisubizo byubushakashatsi bwubuvuzi. Ariko, usibye ibi, amabwiriza nkaya azana amafaranga yinyongera kubigo nderabuzima. Kubwibyo, mubihe byinshi, abaganga bakira ijanisha ryabo.

Byongeye kandi, ntushobora kohereza mubushakashatsi gusa, ahubwo nohereza kubandi bahanga. Amavuriro menshi ya kijyambere ahatira abaganga gukora ku ihame rya 'Wishakire, reka mugenzi wawe yinjize'. Ubucuruzi bwinjiye no mu gice cyera nka 'Ubuvuzi'.

Abashinzwe kugurisha

Niba ufite ikigo kinini cyubuvuzi, noneho abashinzwe kugurisha bari muri Call Center barashobora kuyikoreramo. Akazi kabo nukwitaba abakiriya . Imikorere y'akazi kabo ipimwa n'umubare w'abarwayi biyandikishije. Usibye umushahara uteganijwe, bahabwa kandi igihembo cyo gukurura abakiriya. Byongeye kandi, ku barwayi babanza, igipimo gishobora kuba kinini kuruta iyo wanditse umuntu kubonana na muganga.

Gahunda yacu yubwenge niyo ikuraho uburiganya bushoboka. Niba umurwayi yaranditswe numukozi umwe, undi ntazashobora gusiba iyi nyandiko . Abandi bakozi b'iryo vuriro bafite amahirwe yo kwandikisha umukiriya kuri serivisi zinyongera. Hanyuma buri mukozi azahabwa ibihembo bye.

Birumvikana ko amafaranga nkigihembo kubakozi bo mumavuriro azahabwa inguzanyo ari uko umurwayi aje kubonana.

Abakozi b'Ishyaka rya gatatu

Abakozi bo mu yandi mashyirahamwe barashobora kandi kohereza abakiriya ku ivuriro ryawe kugirango babone amafaranga. Ubusanzwe abarwayi boherezwa mu kigo kimwe cy’ubuvuzi n’ikindi kigo cy’ubuvuzi. Akenshi ibi bibaho bitewe nuko ibindi bigo byubuvuzi bidafite inzobere cyangwa ibikoresho nkenerwa.

Kubera ko abaganga benshi bava mubindi bitaro cyangwa polyclinike bashobora kohereza abarwayi icyarimwe, porogaramu itanga ubushobozi bwo guteranya amakuru mwizina ryumuryango wubuvuzi. Ibi bizemeza gahunda mubikorwa byubucuruzi, kandi bizanashoboka buri gihe kwerekana inyandiko zose , ariko abakozi bumuryango runaka.

Urutonde rwabantu bakurura abakiriya

Kureba cyangwa kuzuza urutonde rwabantu bakurura abakiriya bashya, jya kuri diregiteri "mu buryo butaziguye" .

Menya ko iyi mbonerahamwe nayo ishobora gufungurwa ukoresheje buto yo gutangiza byihuse .

Ibyatanzwe muri iki gitabo ni umwimerere Itsinda .

Nyamuneka menya ko ibyanditswe bishobora kugabanwa mububiko .

Amakuru ahita yongerwa mumatsinda ya ' Abakozi ' mugihe abakozi bashya biyandikishije muri gahunda.

Nkibidakenewe, ibyinjira byose birashobora gushyirwaho ikimenyetso "nkububiko" .

Muri uru rutonde kandi "inyandiko nkuru" ' Kwiyobora '. Agaciro gasimburwa mu buryo bwikora kandi gakoreshwa mugihe ntawe ukurura umurwayi, ariko we ubwe yaje ku ivuriro ryawe. Kurugero, nyuma yo kureba ubwoko runaka bwamamaza .

Inyungu kubantu bakurura abakiriya

Niba ikigo nderabuzima gitanga ibihembo byamafaranga kubohereza abarwayi, urashobora kwerekana umuntu uwo ari we wese mubuyobozi bwa Referral na "munsi muri subodule" shiraho ibiciro kuri buri cyerekezo.

Ibiciro kubantu bohereza abarwayi bishyirwaho kimwe nigipimo cyabaganga batanga serivisi. Urashobora gushiraho ijanisha rimwe, cyangwa witonze ugashyiraho ibiciro bitandukanye kumatsinda atandukanye ya serivisi.

Nigute ushobora guhitamo umuntu wohereje uyu murwayi mugihe cyo kubonana na muganga?

Iyo twanditse umurwayi kubonana na muganga , birashoboka guhitamo kurutonde umuntu wohereje uyu murwayi.

Bibaho ko ubanza umurwayi yaje ku ivuriro wenyine. Hanyuma serivisi zimwe na zimwe yasabwe na we ushinzwe kwakira abashyitsi. Ubundi buryo bwasabwe kandi bugakorwa na muganga ubwe. Kubwibyo, birashobora guhinduka nkibihe kurutonde rumwe hazaba serivisi abantu batumwe.

Isesengura ryimikorere yumurimo wo gusaba abantu

Raporo ikoreshwa mu gusesengura imikorere ya buri muyobozi "mu buryo butaziguye" .

Mu gihe icyo ari cyo cyose cyo gutanga raporo, bizashoboka kubona umubare rusange w'abarwayi boherejwe hamwe n'amafaranga ivuriro ryabonye bitewe no koherezwa. Kubisobanutse neza, niyo igereranyo itangwa muburyo bwimbonerahamwe.

Kuva hejuru, amafaranga yose kuri buri muntu arabaze. Kandi hepfo ya raporo, hagabanijwe birambuye kubara umushahara wakazi kuri buri muntu.

Hindura amafaranga yigihembo kumuntu

Niba ubonye ko umuntu yashinjwe nabi, ibi birashobora gukosorwa byoroshye. Banza urebe kuri ' Igikorwa ID ' - iyi niyo mibare idasanzwe ya serivisi yatanzwe.

Niba kuri iyi serivisi ariho hishyuwe amafaranga atari yo, noneho iyi serivisi igomba kuboneka. Kugirango ukore ibi, jya kuri module "Gusura" Idirishya ryishakisha ryamakuru rizagaragara.

Mu murima wa ' ID ', andika umubare wihariye wa serivisi yatanzwe dushaka kubona. Noneho kanda buto "Shakisha" .

Tuzerekwa serivisi nyine yishyuwe amafaranga atariyo kubantu bohereje umurwayi.

Ku murongo wabonetse, kanda iburyo hanyuma uhitemo itegeko "Hindura" .

Noneho urashobora guhinduka "ku ijana" cyangwa "umubare w'amafaranga" kumuntu wohereje umurwayi ku ivuriro ryawe.

Reba hepfo ku zindi ngingo zingirakamaro:

• Kubara abakozi b'umuryango
• Urutonde rwibigo
• Ni ubuhe bwoko bwo kwamamaza?
• Nigute ushobora gutiza umurwayi gahunda?
• Amahitamo
• Ku ntangiriro

• Kuramo porogaramu hamwe namahugurwa yoguhuza