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Terefone yo guhamagara abakiriya

Ibiranga bigomba gutumizwa ukundi.

Hamagara ikigo cyikora

Terefone yo guhamagara abakiriya irashobora kubakwa muri gahunda yacu. ' Universal Accounting Sisitemu ' ni porogaramu yabigize umwuga. Iragufasha gutangiza byimazeyo ibikorwa byawe. Harimo hariho amahirwe yo gukwirakwiza ' Ishami rishinzwe kwamamaza ' cyangwa ' Call Center '. Rimwe na rimwe, ishami nk'iryo ryo kwamamaza no kugurisha serivisi z'umuryango ukoresheje telefoni ryitwa ' Telemarketing '.

Ingingo y'ingenzi mu gutangiza ikigo guhamagara ni mucyo mu bikorwa byayo. Kandi ibi, nabyo, bizemerera iri shami kugenzurwa neza. Nibyiza kugenzura, niko bigaragara amakosa yakozwe nababikora. Mugukora mugukosora amakosa yikigo guhamagara hamwe nishami rishinzwe kwamamaza, umuyobozi aha uruganda rwe umusaruro mwinshi ninjiza nyinshi.

Kurugero, mukigo nderabuzima, akenshi ugomba kwakira no guhamagara abarwayi. Niba wasubije ikibazo cyumurwayi nabi cyangwa ntukwibutse ibijyanye na muganga, ivuriro rizabura amafaranga kubera serivisi itatanzwe. Kandi icyarimwe, amakosa menshi yakozwe abangamiye ikigo icyo aricyo cyose igihombo gikomeye. Kugira ngo wirinde igihombo ninyungu zabuze, urashobora gutumiza guhuza gahunda na terefone (guhuza porogaramu no guhanahana amakuru kuri terefone).

Guhana terefone byikora

Guhuza porogaramu na terefone, umuryango ugomba gukoresha ' Automatic terefone ', mu magambo ahinnye yitwa ' PBX '. Guhana terefone byikora kubucuruzi bigabanijwe mumatsinda atatu manini.

1. ' Guhana amakuru kuri terefone ' ni porogaramu itemewe. Ingorabahizi nkiyi yo guhanahana amakuru kuri terefone ikenewe kugirango ubashe kuyitegura.

2. ' Ibiro cyangwa ibyuma PBX ' nigice cyibikoresho bitandukanye hamwe na shoferi yacyo kugirango ikorane nizindi gahunda. Ingaruka nyamukuru yo guhanahana amakuru kuri terefone ni igiciro kinini. Byongeye kandi, abayikora bahatirwa kugura gusa imbaho ziyongera kuri microcircuit, ariko no kugera kumiterere. Uku kwinjira kurashobora gukenera kugurwa buri gihe gito.

3. ' Guhana terefone igicu ' ni imbuga zihariye zishobora kuboneka ahantu hose ku isi. Ihitamo nuburyo bworoshye niba ufite urusobe rwamashami cyangwa abakozi bamwe bakorera kure. Dore urugero rwo guhanahana amakuru kuri terefone .

   

Buri tsinda ririmo umubare munini wubwoko bwo guhanahana amakuru kuri terefone. Niyo mpamvu ingingo ya IP-terefone igoye cyane. Mubyongeyeho, ntabwo ubwoko bwose bwa terefone bushigikira itumanaho hamwe na software. Benshi batanga ibintu bike gusa byemerera guhamagarwa kumva imashini isubiza izina ryisosiyete bahamagaye.

Ariko, niyo waba uhuye na terefone ya IP ivugana na mudasobwa hamwe nizindi gahunda, ibi ntibisobanura ko uzakira ibikorwa byuzuye byimikorere ya terefone igezweho. Kugira ngo utibeshya, tuzakuyobora munzira igoye ya terefone ya IP kandi dusobanure byose!

Hamagara ibaruramari

Mbere ya byose, ugomba kubona amateka yo guhamagara abinjira n'abasohoka mugihe icyo aricyo cyose.

Abakiriya bahamagara amateka

Kandi n'amateka yo guhamagarira umukiriya uwo ari we wese arahari.

Gahunda yo gufata amajwi no gukomeza kumva

Porogaramu irashobora kwandika ikiganiro hanyuma nyuma ukayumva kugirango igenzure ireme ryimirimo yabakozi n'abayobozi.

Ninde mukiriya uhamagara?

Porogaramu yacu yumwuga izerekana umukiriya ahamagara mugihe cyo guhamagara. Kandi iyo uhamagaye, izerekana amakuru yose yingenzi mukarita ya pop-up yumukiriya.

Shiraho gahunda yo Kuzamura Ubudahemuka wenyine.

Hamagara kuri mudasobwa kuri terefone

Urashobora guhamagara umukiriya biturutse kuri gahunda .

Shaka imikorere ntarengwa yo kuzamura.

Isesengura ry'imvugo

Uzagira amahirwe yo guhita usesengura ibiganiro bya terefone hagati y'abakozi n'abakiriya .

Ganira n'umukiriya kurubuga

Hariho ubundi buryo bwo kwakira ibyifuzo byabakiriya - ibi ni ugushira idirishya ryibiganiro kurubuga .

Ikibaho cyamakuru cyumutwe cyangwa akanama gashinzwe kugenzura indege

Kugirango ugenzure neza telefone yawe, urashobora gutumiza amakuru yamakuru yumutwe , azerekana amakuru yingenzi yisesengura. Kuri yo, mubindi, bizashoboka kwerekana amakuru kubyerekeye guhamagarwa kurubu, urutonde rwabahamagaye bose cyangwa bakiriwe.

Reba hepfo ku zindi ngingo zingirakamaro:

• Ibaruramari rya terefone
• Kubara abakiriya bahamagaye
• Porogaramu yo gufata amajwi ibiganiro kuri terefone
• Amakuru yumukiriya mugihe uhamagaye
• Nigute ushobora guhamagara kuri mudasobwa?
• Gahunda yo Kudahemukira
• Nigute twazamura umusaruro wakazi?
• Isesengura ry'imvugo
• Ikibaho
• Ganira n'umukiriya kurubuga
• Ku ntangiriro

• Kuramo porogaramu hamwe namahugurwa yoguhuza