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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukubhalisa ku-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Eminyakeni yakamuva, ukubhaliswa ku-CRM sekuphenduke inqubo eyinkimbinkimbi engathatha isikhathi, iphindaphinde izindleko zansuku zonke, ihlanekezele imiphumela, futhi ivele ithwese ochwepheshe bezisebenzi ngezenzo ezingadingekile ngokuphelele. Yingakho ama-automation systems edingeka kakhulu. Zathuthukiswa ngokukhethekile ukuze zinakekele zonke izindaba zokubhalisa, ukuhlela nje ulwazi nge-CRM - imikhiqizo, abathengi, abalingani bokuhweba. Kulula kakhulu ukusebenza uma ingxenye yevolumu ikhishwa umsizi we-elekthronikhi. Abasebenzi bangashintshela kweminye imisebenzi ngaphandle kokulahlekelwa.
Uhlelo lokubhalisa lwe-CRM, olwakhiwe ngochwepheshe abahamba phambili be-Universal Accounting System (USA), lugxile ngokucacile emiphumeleni emihle. Isakhiwo ngeke sikhulise ukuthengisa kuphela, kodwa futhi sisungule ubudlelwano obunenzuzo, obukhiqizayo nobusebenzayo namakhasimende. Ukusebenza akukhawulelwe ekubhaliseni. Kulesi sici, ungakha amaketanga azenzakalelayo ukuze ubuhlakani bokwenziwa buqale izinqubo ezimbalwa ngesikhathi esisodwa ngokuhambisana, lungisa amafomu okulawula, uhlole izibalo zokuhlaziya, uguqule ithebula labasebenzi besakhiwo, njll.
Amarejista enkundla ye-CRM aqukethe imininingwane enemininingwane ngamakhasimende, izimpahla kanye nezinsizakalo zenhlangano. Uma idatha ethile ingazange ifakwe ngesikhathi sokubhalisa, khona-ke kamuva ungahlela amakhadi e-elekthronikhi, unamathisele amadokhumenti, wengeze isithombe esiyingcaca. Akuyona imfihlo ukuthi ukubhaliswa kuwuxhaxha lolwazi okunzima kakhulu ukuluphatha. Ngeke wazi ukuthi yiziphi izici ezingase zibe usizo nokuthi yiziphi ezingase zingasebenzi ngokuphelele. Abasebenzisi bangafaka amapharamitha amasha. Ngokuthanda kwakho, ngokuhambisana nezidingo zenkampani.
Ngokuvamile izinkampani zijahe ukuthola uhlelo lwe-CRM ukuze zingagcini nje ngokunciphisa izindleko zokubhalisa, kodwa futhi zisebenze ngokunenzuzo ngokuthumela ama-SMS, zandise ngokuhlelekile isisekelo samakhasimende azo, zenze amaqembu aqondiwe, zenze ucwaningo lwemakethe, njll. Konke lokhu kufakiwe ku- i-spectrum esebenzayo yesikhulumi se-CRM. Uma iphutha lenziwe ngesikhathi sokubhaliswa, uhlelo luzolibona ngokushesha. Ukuba khona komsizi wesofthiwe kukuvumela ukuthi uphendule ngokushesha ukungalungi okuncane enhlanganweni nokuphathwa kwesakhiwo.
Akukho okumangazayo ukuthi ibhizinisi liyashintsha ngokuhambisana nokuthuthukiswa kobuchwepheshe be-automation. Njengamanje i-CRM ihamba phambili. Amasistimu akhethekile ayaphuma, ezinye izibuyekezo nezengezo, amathuluzi athile ayathuthukiswa. Ayikho inkampani engakwazi ukwenza amaphutha ngesikhathi sokubhalisa, ukubalwa kwezimali zokusebenza, ukuthengiselana kwezezimali, ukwakhiwa kwemibhalo yokulawula kanye nokubika kokuphatha, okungathinta kalula amathemba. Sebenzisa isofthiwe efanele ngokuhlakanipha.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-05-17
Uhlelo lufuna ukunciphisa izindleko zokubhalisa, lulawule zonke izici ze-CRM, lulungise ngokuzenzakalelayo imibhalo nemibiko, futhi lulawule ukusebenza.
Uhlu olubanzi lwamathuluzi ayisisekelo luyatholakala kubasebenzisi, kodwa futhi kukhona ezinye izici ezikhokhelwayo, ukuqedelwa ngokuzenzakalela kwemibhalo, isihleli, njll.
Izaziso zingalungiselelwa kalula izinqubo ezibalulekile ukuze kuqoshwe ukuqedwa komsebenzi ngesikhathi sangempela.
Akunqatshelwe ukugcina uhla lwemibhalo oluhlukene lozakwethu bokuhweba, abathwali, abahlinzeki nabalingani.
Izinkinga zokuxhumana ze-CRM zifaka phakathi izinketho zomuntu siqu kanye nenqwaba yama-SMS. Amaqembu okuqondiwe angakhiwa ngokuya ngemibandela eshiwo nezici.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Uhlelo luzama ukuhlela ngokucophelela isenzo ngasinye, okuhlanganisa nozakwethu abathile namaklayenti. Kulokhu, amarejista ahlelwa abasebenzisi ngemvume efanele.
Uma kukhona okungalungile okwenziwa ngesikhathi sokubhaliswa, abasebenzisi bazoba ngabokuqala ukwazi ngakho.
Uma kunesidingo, inkundla izoba yisikhungo esisodwa lapho imibiko ejwayelekile iqoqwa kuwo wonke amagatsha enhlangano, amaphuzu okuthengisa kanye nezindawo zokugcina impahla.
Uhlelo alugcini nje ngokuthwebula umthamo womsebenzi wesiqondiso se-CRM, kodwa futhi luhlola izinkomba zamandla okuthenga, luhlaziya umsebenzi wamakhasimende, ukudluliselwa kwezimali, njll.
Akunangqondo ukuchitha isikhathi ubhalisa indawo ngayinye, ufaka ulwazi mathupha lapho uhlu oluhambisanayo luseduze ngefomethi eyamukelekayo. Inketho yokungenisa iyatholakala.
Oda ukubhaliswa ku-CRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukubhalisa ku-CRM
Uma inkampani ithola amadivaysi okuhweba (TSD), khona-ke ngayinye yawo ingaxhunywa kwisofthiwe.
Ukuqapha imisebenzi eyenziwe kuzovumela ukuhlola ukusebenza kahle kwesakhiwo, ukwakha izibikezelo ezifanele zesikhathi esizayo.
Iziteshi ezidumile zokutholwa kwamakhasimende nazo zifakiwe ekuhlaziyeni ukuze ulahle izindlela ezibizayo nezingenzi inzuzo, kodwa ugxile ekukhetheni okuthembeke kakhulu.
Izikrini zibonisa izibalo zokukhiqiza, imiphumela yezezimali, amafomu okulawula nemibiko, amanani amanje omsebenzi kanye nemisebenzi ehleliwe.
Sikunikeza ukuthi ufake inguqulo yedemo yamahhala yomkhiqizo futhi uzilolonge kancane.