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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yezinkokhelo
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Umkhakha wezindlu wanamuhla usuka kude nefomethi eyayisetshenziswa enkathini yamaSoviet, uba ngumqhubi ogcwele wokuhlinzekwa kwezinsizakalo ngokulawulwa kwekhwalithi, ukwamukela izinkokhelo kanye nokusungulwa kwenani elinqunyiwe lesamba esithile sezinsiza ezisetshenzisiwe, kuyilapho. umthamo womsebenzi uyakhula futhi kuba nzima nakakhulu ukwenza ngaphandle kwe-CRM yentela. Amaphutha kumarisidi ngenxa yethonya lesici somuntu, ukunganaki kwezisebenzi, ukubala kabusha okungakafiki kanye nokungabi bikho kokusabela ngokushesha ezikhalweni ezingenayo kuholela ekwandeni kwezinga lokungeneliseki phakathi kwezakhamuzi. Futhi, ababhalisile abaningi abavumelani nezintela ezikhokhiswayo kanye nokuba semthethweni kwezibalo zabo, okungaholela ekwenqabeni ukusevisa inkampani yokuphatha. Lezo zinkampani ezifuna ukuhlala emakethe yezindlu kanye nezinsizakalo zomphakathi futhi zithole ukwethenjwa yinani elikhulu lababhalisile zifuna ukuhlela imisebenzi ethile, ileveli yezinkinga ezikhona. Inketho yokusebenzisa ubuchwepheshe be-CRM yezindlu nezinsizakalo zomphakathi iba yisixazululo esingcono kakhulu kwabaningi, njengoba ikuvumela ukuthi wenze ngokuzenzakalelayo ukuhlinzekwa kwezinsizakalo, izinkokhelo kanye nokuxhumana nabathengi. Le nkundla yesofthiwe yenza kube nokwenzeka ukusebenza nesizinda samakhasimende ngaphakathi kohlaka lwendawo yolwazi evamile, lapho ukufinyelela kulawulwa khona kuye ngemisebenzi eyenziwe. Bonke abahlanganyeli bohlelo, okuhlanganisa opharetha nezinduna, bazokwazi ukwenza imisebenzi ngokusekelwe olwazini lwakamuva lwezicelo nezikhalazo. Isofthiwe yefomethi ye-CRM iyakwazi ukuhlela ukuqoqwa kolwazi oluphumelelayo nolusebenzayo, ukucutshungulwa kwayo kanye nesitoreji esinekhono ngokusho kwamakhathalogi ayisisekelo, ukudala inkomba yekhadi le-elekthronikhi yababhalisile, ukugcina wonke umlando wezinkokhelo, ukubambezeleka, izinguquko. Amakhono esofthiwe ekhethekile azoba usizo kakhulu kokubili esikhungweni esisodwa sokuqoqa izinkokhelo nakumabhizinisi ahlinzeka ngezinsiza ezihlukene, ezifana nokuhlinzekwa kwamanzi, igesi, noma ukunakekelwa kwempahla yekheshi ezakhiweni zamafulethi. Lapho ukhetha uhlelo olufanele lokubala, umuntu kufanele anake ithuba lokuhlela kabusha isikhombimsebenzisi kuma-nuances wemisebenzi eyenziwayo, ngoba umkhakha ngamunye wezinsiza unezici ezithile zokwenza ibhizinisi.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-11-01
Ividiyo ye-cRM yezintela
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Ukujwayela ababhalisile kuba inkomba eyinhloko yalezo zinkampani zabaphathi ezifuna ukugcina izinzuzo eziphezulu zokuncintisana futhi ezihloselwe ukwandisa isisekelo samakhasimende. Ukuba khona kwenkundla ekhethekile kuzokwenza kube nokwenzeka ukuhlela ulwazi olungenayo, ukunquma imithetho yezenzo zabo bonke ochwepheshe, isikhathi sokuphendula lapho uthola izicelo. Ifomethi ye-CRM iphinde inikele ekubalweni okunengqondo kwezintengo, njengoba ungasetha amafomula obunzima obuhlukahlukene, ubonise ama-nuances amancane kakhulu entengo, ukuze abathengi bangabi nemibuzo mayelana nokushintsha kwentengo kumarisidi. Ngosizo lomsizi we-elekthronikhi, ochwepheshe bazokwazi ukusebenzisana ngokunengqondo nosonkontileka, benze ama-analytics futhi bahlole amathuba wangempela enkampani mayelana nokulungiswa kabusha. Ukuthola isicelo sochwepheshe sezindlu kanye nezinsizakalo zomphakathi akulula, njengoba ngokuvamile benolwazi oluncane, isibonelo, ekubaleni noma ekugcinweni kolwazi lwe-elekthronikhi. Siphakamisa ukuthi singashintshisani ngezinhlelo eziningi ezahlukene, kodwa sisebenzise I-Universal Accounting System, ezohlinzeka ngendlela ehlanganisiwe yokuzenzakalela kwezinhlangano ezilawulayo. Ukucushwa kusekelwe esibonakalayo esiyingqayizivele, esivumelana nezimo esikuvumela ukuthi uguqule okuqukethwe kwakho ngokusekelwe ezicelweni zamakhasimende, okubonisa izidingo zangempela. Ochwepheshe bethu bazocwaninga ngokuningiliziwe ama-nuances ebhizinisi ukuze ekugcineni banikeze isicelo esinelisa ngazo zonke izindlela. Isofthiwe elungisiwe ingenziwa ngokuba khona komuntu siqu konjiniyela noma ngefomethi ekude kusetshenziswa uxhumano lwe-inthanethi. Ngokuphawulekayo, abasebenzi akudingeki bafunde isikhathi eside ukuze baqale ukusebenzisa isofthiwe. Kusukela ekuqaleni, uhlelo lwaluhloselwe ukuqonda abasebenzisi banoma yiliphi izinga lokuqeqeshwa, ngakho-ke isifundo esifushane sokuqeqeshwa esithatha amahora amaningana sanele ukuqhubekela phambili ekujwayelaneni okungokoqobo nokudluliselwa kwemibhalo yokusebenza. Ngokusetshenziswa kwezinqubo ze-CRM, ukusebenzisana phakathi kwabasebenzi kuzofinyelela ezingeni elisha, eliphumelelayo, ukushintshaniswa kwedatha kungenziwa kusetshenziswa imojula yokuxhumana yangaphakathi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Enhliziyweni yokusebenza okuyisisekelo kwenkundla ye-CRM yentela yezinsiza, kufakwe izinketho ezithile ezizokwenza kube lula ukwamukela izikhalazo nezicelo ngokubhaliswa kwazo lapho zishaya ucingo, noma ngekhabhinethi ye-electronic yewebhusayithi esemthethweni. Ama-algorithms okulawula alungiselelwe kusizindalwazi azosiza ekusebenzeni kokulungisa, ukulungisa, ngokuqapha isikhathi sokuphendula kanye nezinhlelo ezilandelayo namashejuli. Ngezindleko ezintsha noma ezinye izindaba, inketho yokuposa izosiza, kokubili ngesimo sama-imeyili, nange-SMS noma i-viber. Umsebenzisi uzokwazi ukukhetha isigaba esithile sababhalisile noma enze ukuthunyelwa kweposi ngobuningi, okuzosheshisa isaziso. Lapho isicelo sesiqediwe, kukhiqizwa umbiko ohlukile, kufakwa ephephabhukwini, kuphela manje lezi zinqubo zizothatha isikhathi esincane kakhulu kubasebenzi, njengoba izifanekiso sezigcwaliswe ngokwengxenye. Uhlelo lukwazi ukusabalalisa ngokuzenzakalelayo izinhlelo zokusebenza phakathi kwamakhosi, kucatshangelwa isiqondiso somsebenzi, umsebenzi wamanje kanye nomzila osuvele wakhiwe. Kuma-akhawunti omuntu siqu ochwepheshe, ungahlela ukugcinwa kwekhalenda ngokungeza imisebenzi lapho futhi unqume izikhathi eziwumnqamulajuqu zokuqedwa kwayo, wenze ukuphathwa kube lula, abaholi beqembu. Amathuba okumiswa kwesofthiwe kanye nezindlela ze-CRM aphinde ande ekukhokheni, kuye ngezinhlelo zokukhokha ezisetshenzisiwe namahora asetshenziwe. Ukulawulwa kwezintela zezinsizakalo ezinikeziwe kuzokwenzeka ngaphakathi kohlaka lwemithethonqubo yamanje kanye nezinkontileka eziphothulwe nabathengi, kodwa uma kudingekile ukwenza izinguquko emazingeni enzalo noma eminye imingcele yamafomula, abasebenzisi abanamalungelo athile bazobhekana nazo. lokhu, ngaphandle kwesidingo sokuxhumana nabathuthukisi. Uhlelo lwe-USU luzonakekela ukuhamba komsebenzi, lusebenzisa amasampula alungisiwe, okusho ukuqeda amaphutha noma ukuntuleka kolwazi lwakamuva. Kunoma yikuphi ukusebenza, iminyango, izinkomba, ungakha umbiko, ngokuhlaziywa okulandelayo kwezinkomba ezitholiwe, uma kuqhathaniswa nezikhathi ezedlule. Ukulawula okuphelele kwemisebenzi yenkampani yokuphatha kanye nengxenye yezinqubo ezishintshayo kuzosiza ukukhulisa ukuzethemba kwababhalisile nokugcina izikhundla eziphezulu zokuncintisana.
Oda i-cRM yezintela
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yezinkokhelo
Amandla okucushwa kwesofthiwe yethu anganwetshwa ngezinye izinjongo, udinga nje ukuwacacisa ngesikhathi sokuthuthukiswa noma ukunwetshwa ngemva kokuqala komsebenzi. Uma ibhizinisi liqukethe izigaba eziningana, amagatsha, khona-ke kwakhiwa isikhala esisodwa phakathi kwabo ukuze kushintshwe ulwazi, ukuxhumana ngokushesha kwezikhathi zokusebenza, ngenkathi kwakhiwa izimo zokuphatha obala. Amathuluzi e-CRM azosiza ochwepheshe benze imisebenzi yabo ngokuhambisana nezindinganiso ezisebenzayo, aqede ukusebenza okungakhiqizi, ngaleyo ndlela andise ukukhiqiza okuphelele. Indlela efanele yokwakhiwa kwamanani entengo izokhuthaza ukuzethemba kwabathengi futhi isize ukuheha ezinye izakhiwo zokuhlala njengomphakeli onokwethenjelwa wezinsizakalo zensiza. Okwamanje, ucabanga ngokuthenga amalayisense enkundla ye-USU, sincoma ukuthi usebenzise inguqulo yesilingo samahhala futhi ubone ezinye izinzuzo ngokusebenza, uhlole ukukhululeka kokuphatha isixhumi esibonakalayo.