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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yenkampani
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Uhlelo lwe-CRM lwenkampani yanoma yimuphi umkhakha womsebenzi, luhlinzeka ngokuzenzakalelayo ebudlelwaneni nabasebenzisi, ukuhlela imisebenzi yabasebenzi kanye nokulawula ukugcinwa kwamakhasimende, ukuheha abalingani abaningi nokunye okuningi kutholakala kubasebenzisi bohlelo. Ukukhetha insiza edingekayo, kuyadingeka ukuqapha, ukuqhathanisa zonke izinhlelo ze-CRM ezinikezwe emakethe ezinkampanini, ngokuya ngokusebenza namandla, izindleko nokusebenza kahle, usebenzisa inguqulo yedemo, bese uqhubeke nokufaka okuqondile. Uhlelo lwethu lwe-CRM oluzenzakalelayo luqinisekisa inkampani yakho uhlu oludingekayo lokusebenza, ukusebenza kahle kanye nokuzenzakalela kwazo zonke izinqubo zebhizinisi, okukuvumela ukuthi uthathe inkampani yakho uyiyise ezingeni elisha, ngenani elincane lomzamo. Intengo ethengekayo ye-CRM ikuvumela ukuthi umboze wonke amayunithi esakhiwo, kusukela kumabhizinisi amancane kuya kwamakhulu.
Ukugcina uhlelo lokuphatha lwe-elekthronikhi kukuvumela ukuthi usethe ingxenye yokukhiqiza, wenze amatafula awodwa kwabalingani, kucatshangelwa ukuthi kungenzeka usesho oluzenzakalelayo ngedatha yomuntu siqu (igama eligcwele, inombolo yedokhumenti) ye-nomenclature, umsebenzi owenziwayo kanye nemikhiqizo ethunyelwe. Uhlelo lokusebenza lwe-CRM luhlinzeka ngokubhaliswa okuzenzakalelayo nokuvuselelwa kwezinto, okuqeda ukwenzeka kwamaphutha nokungaqondi kahle. Lapho uphatha inani elikhulu lamakhasimende futhi ugcina imibhalo, ukufakwa kwedatha okuzenzakalelayo kubaluleke kakhulu, kukhulisa isikhathi sokusebenza futhi kukuvumela ukuthi ube nedatha enembile, engenaphutha eduze. Ukuthola idatha yolwazi, emizuzwini embalwa, injini yokusesha yokuqukethwe inesibopho.
Ukukhiqizwa okuzenzakalelayo kwemibhalo nemibiko, ukukhishwa kwama-invoyisi kanye nezindleko ngokohlu lwamanani, ukukhishwa kwezimpahla nokulawula kuzo zonke izigaba zokuhamba, kuyatholakala ngesilawuli kude, kuhlanganiswe ngoxhumano lwe-inthanethi. Ukwamukelwa kwezinkokhelo nganoma iyiphi imali yangaphandle kuyatholakala uma usebenzisa isiguquli.
Uhlelo lwe-CRM luqinisekisa ukulawula ukwenziwa kwemisebenzi nemisebenzi ehleliwe, kucatshangelwa ukwethulwa kwemigomo ebekiwe kumhleli, eqinisekisa ukwenziwa kwemisebenzi. Usebenzisa imininingwane yokuxhumana yabalingani, kungenzeka ukuthumela ngokushesha imininingwane nge-SMS, i-MS, i-imeyili, imilayezo ye-Viber, ngokungangabazeki izokwandisa futhi ithuthukise ubudlelwano bamakhasimende. Lapho unakekela isistimu ye-CRM, uzokwazi ukulandelela ukude ukusebenza ngakunye, kusukela esiphethweni senkontileka kuya kumphumela wokugcina.
Ukulawula ukunyakaza kwezezimali, ukuhlaziya imisebenzi yebhizinisi, ukuqapha kanye nezibalo zomsebenzi, ukuthola amagrafu nemibiko yanoma yisiphi isikhathi sokubika, ukufeza izinhlelo zokuthengisa, ukudlulisela amalungelo okusetshenziswa ngokusetshenziswa kwezinto zokwakha, kuyatholakala kusisebenzi ngasinye senkampani, eliphethwe ikhanda.
Ungalanda inguqulo yokuhlola yamahhala ye-CRM kuwebhusayithi yethu, ngokushesha futhi kalula. Lokhu kuzokuvumela ukuthi ukwazi ngokushesha amathuluzi namathuba omsebenzi ophumelelayo nosezingeni eliphezulu ezinkampanini, ngaphandle kwenkokhelo yokubhalisa. Uma kudingekile ukuthuthukisa uhlelo lokusebenza lwe-CRM, amamojula engeziwe angadalwa mathupha. Abeluleki bethu bahlale bethintana ukuze banikeze ulwazi nosizo ekufakeni inguqulo enelayisensi.
Uhlelo lwe-USU oluzenzakalelayo luklanyelwe ngokukhethekile izinkampani ze-CRM nganoma yisiphi isabelomali, ezihlinzeka ngokunethezeka nokusekelwa kwesevisi okufanele kuyo yonke imisebenzi yokukhiqiza.
I-automation yesicelo se-CRM ihlinzeka inkampani ngawo wonke amajenali e-elekthronikhi namaspredishithi akuvumela ngokushesha ukuthi ungenise izinto zokwakha futhi usebenzise izindlela ezahlukahlukene zokuhlaziya nokulawula.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-11-01
Ividiyo ye-cRM yenkampani
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Uhlelo lwe-elekthronikhi lwe-CRM lwenza kube lula ukuba nezinto ezisetshenziswayo eziseduze, ezilungile ngaso sonke isikhathi, ngenxa yokubuyekezwa okuvamile kwedatha yolwazi.
Ulwazi olusesikhathini samanje, abasebenzisi bangadonsa kusizinda solwazi esisodwa esinikeza isitoreji sesikhathi eside iminyaka eminingi, esihlala singashintshile, esinamakhophi avamile.
Ukuphathwa kokuhlinzekwa, umlando wobudlelwano kanye nokuthengiselana kokuthengiselana, amakhasimende athile, izimpahla.
Isixhumi esibonakalayo senkampani esenziwe ngokwezifiso se-CRM sakhelwe umsebenzisi ngamunye, kucatshangelwa okuthandwa nguwe.
Abasebenzisi bangakhetha ngokuzimela izifanekiso ezidingekayo, imibhalo eyisampula, bazilungise ngokwabo noma balande ku-inthanethi.
Ukuvikelwa ekuhleleni kanyekanye amadokhumenti nedatha yolwazi.
Finyelela kuphela ngemingcele yomuntu siqu, ukungena ngemvume nephasiwedi.
Ukukhiya isikrini okuzenzakalelayo kwenziwa ngokufunda amalungelo omuntu siqu nemingcele kamazisi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Incwadi yeziqondiso
Ukudluliselwa kwamalungelo abasebenzisi kusekelwe esikhundleni sabasebenzi ku-CRM yenkampani.
Imodi yabasebenzisi abaningi, etholakala kubo bonke abasebenzi, ukuze isetshenziswe ngasikhathi sinye ngabasebenzi bayo yonke iminyango namagatsha, kunikezwe ithuba lokuhlanganisa abaphathi kudathabhesi eyodwa.
Ukuthuthukisa ukuhamba komsebenzi nokubalwa kwezimali, ngokufaka idatha ngokuzenzakalelayo.
Ukwakhiwa kwanoma yimiphi imibhalo.
Wonke amafomethi wedokhumenti (i-MS Word ne-Excel) asekelwa.
Ukwamukelwa kwezinkokhelo, nganoma iyiphi imali yangaphandle efanelekile, ngesiguquli esakhelwe ngaphakathi.
Ukulawula okugcwele kokwenziwayo, kusukela kuhlelo lokusebenza futhi kugcine ngokuthunyelwa kwezimpahla kumamukeli.
Ukuphathwa kwenjini yokusesha yomongo, ukuhlinzeka ngokutholwa kwezinto ezisetshenziswayo emizuzwini embalwa.
Oda i-cRM yenkampani
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yenkampani
Ukulawulwa njalo ngabaphathi kwenziwa ngokusebenzisa amakhamera okuqapha.
Ukugcina isisekelo seklayenti le-CRM elivamile, kunikeza amarekhodi okuxhumana agcwele nolwazi.
Umsebenzi oqhelile wenziwa ngenethiwekhi yendawo ye-inthanethi.
Ukusebenza kahle kokwethula uhlelo lwe-CRM emkhankasweni kuzofakazela ukukhiqiza kwalo ekusebenzeni futhi kwandise imali engenayo.
Lapho unikeza imininingwane yolwazi kozakwethu, imininingwane yokuxhumana isetshenziselwa ukuthumela i-SMS, i-MMS, i-imeyili kanye nemiyalezo ye-Viber, kanye nezinamathiselo zezinto.
Ukuthunyelwa kweposi kungaba yinqwaba noma kukhethwe, kusetshenziswa isihlungi.
Kumhleli, bangafaka imisebenzi ephelele yemicimbi ehleliwe.
Ukulawula ukukhiya isikrini, kuqinisekisa ukuvikelwa kwedatha yolwazi.
Ukuqeqeshwa kwabasebenzi benkampani kuzotholakala ngokubuyekezwa kwevidiyo okunikezwe kusayithi.
Amathuba wokulanda i-CRM yezinkampani, ngemodi yamahhala, inguqulo yedemo yesilingo.