Rating: 4.9. Number of organizations: 503

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Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM for courier service

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The basis of a successful business in the provision of delivery services is the competent maintenance of the CRM (Customer Relationship Management) database and customer relationship management, since this is what contributes to the expansion of the market presence, increasing the level of customer loyalty, business development and profit growth on an ongoing basis. The degree of success and the amount of income of a company that provides courier services directly depends on the number of attracted and applied customers, therefore CRM for courier service is an indispensable tool for solving the most important business problems and affects the work of the company as efficiently as possible if the program for CRM base is automated and developed in accordance with the requirements and characteristics of each delivery service. The company "Universal Accounting System" offers a program for the management of logistics and courier services, which is distinguished by efficiency, ease of use, as well as flexibility of settings depending on the specifics of the business.

The CRM system for courier service, created by our developers, provides its users with a number of advantages. First of all, you get not just a database of contacts and all the information of interest about customers, but a module for full-fledged management of the development of customer relations. The functions of the CRM program, which allow you to generate financial statements on income and profit in the context of customers, will help to identify the most promising customers and determine areas for further work. Also, the structure of the company's expenses will be put in order: the USU software provides an analysis of statistics and displays the final data on which type of advertising was most effective and attracted most of the customers. Thus, you can develop an effective methodology for promoting services, while eliminating unnecessary costs. The work of your client managers will be organized using a calendar of events, in addition, management will be able to check at any time which of the planned tasks were completed by employees and evaluate the effectiveness and contribution of each. CRM for a courier delivery service allows you to speed up the registration, processing and execution of applications thanks to a quick search in the database and adding new customers to it. The scope of this module also includes the control of debts and payment for the delivery made by customers. One of the significant advantages of the proposed CRM system is a simple mailing tool, but necessary for attracting customers: responsible specialists of the courier company can easily and quickly send mass notifications about discounts and special events, as well as individual notifications about the delivery status (which will provide a special approach to each customer and will improve the quality of services provided) and payment reminders to avoid situations of arrears and late receipts of funds. CRM for couriers involves the registration of any number of customers and services, so the scope of activities will not be limited in terms of accounting in the system.

The courier service also needs to automate calculations for the prompt provision of delivery services with accurately calculated data. The USU software automates the process of calculating tariffs, takes into account all costs for fulfilling a particular application, generates a delivery slip and automatically fills in a receipt form based on predefined parameters, and also allows you to print any other related documents. In addition, for the effective management of the courier service, this system provides the ability to compile and download complex financial reports for a comprehensive analysis of the revenue received, costs incurred, profit growth rates and return on investment. The "Universal Accounting System" program for conducting a courier service is the optimal solution for the whole range of tasks, which you can easily see by purchasing this software!

If a company requires accounting for delivery services, then the best solution may be software from the USU, which has advanced functionality and broad reporting.

Full accounting of the courier service without problems and hassle will be provided by software from the USU company with great functionality and many additional features.

With the operational accounting for orders and general accounting in the delivery company, the delivery program will help.

The program for the delivery of goods allows you to quickly monitor the execution of orders both within the courier service and in logistics between cities.

Who is the developer?

The courier program will allow you to optimize delivery routes and save travel time, thereby increasing profits.

The delivery program allows you to keep track of the fulfillment of orders, as well as track the overall financial indicators for the whole company.

Keep track of the delivery of goods using a professional solution from the USU, which has wide functionality and reporting.

Accounting for delivery using the USU program will allow you to quickly track the fulfillment of orders and optimally build a courier route.

Competently executed delivery automation allows you to optimize the work of couriers, saving resources and money.

The courier service software allows you to easily cope with a wide range of tasks and process a lot of information on orders.

Automation of a courier service, including for small businesses, can bring considerable profits by optimizing delivery processes and reducing costs.

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When registering each application, the company's employees indicate the planned delivery date, urgency ratio, sender and recipient, while the subject of the parcel itself can be specified manually.

If necessary, in the system for CRM, you can mark the date of actual delivery and shipment - this will help to assess the accuracy and quality of the services provided.

Fixing debts and payments received for each application helps to regulate the flow of funds and normalize the payment schedule.

Visualization of financial statements using charts and graphs allows for a visual analysis of the profit and profitability of the company.

The automated CRM program makes it possible to streamline the system of accounting for customers, their contacts, and configure the distribution of alerts.

Delivery of each order will be carried out on time using real-time control of the implementation in the program.

To assess the performance of the courier service employees, as well as for control purposes, the management will be able to find information about all delivered parcels for each courier.

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If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM for courier service