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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM ye-ejensi yokuhumusha
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Noma iyiphi i-ejensi enikezela ngezinsizakalo zokuhumusha kungekudala noma kamuva iqala ukwandisa inzuzo yayo, inani lamakhasimende liyakhula futhi inkampani idinga ukugeleza ngaphandle kokulahlekelwa ubuso bayo. Kungaleso sikhathi lapho umqondo wokuthola uhlelo olukhethekile lwe-ejensi yokuhumusha lwe-CRM uza kubanikazi bebhizinisi elinjalo. Isicelo esinjalo imvamisa uhlelo lokuqalisa ukusebenza kwehhovisi ezishintshayo, lapho isigaba esihlukile samathuluzi senzelwe ukwandisa nokwenza ikhompyutha indawo yeCRM yenkampani. Wona kanye umqondo weCRM usho isethi yezinyathelo ezithathwa yinhlangano ethile ukuphatha nokwakha ubudlelwane besikhathi eside nabathengi bezinsizakalo zayo, imvamisa kusetshenziswa ukuzenzekelayo kwalawa maqhinga. Kumele kuqashelwe ukuthi indawo yeCRM ibaluleke kakhulu kunoma yiliphi ibhizinisi, ngoba esikhathini sethu, noma kunjalo, njengenjwayelo, iklayenti yilona elibaluleke kakhulu ekwenzeni ithuluzi lenzuzo. Kuya ngokuthi wasizelwa kanjani nokuthi yikuphi ukubuyekezwa kwezinsizakalo zakho akushiyela abangane bakhe nalabo abajwayelene naye, ukuthi ukugeleza kwakho kwama-oda okuhumusha kukhuphuka kangakanani. Uhlelo lweCRM luvame ukwethulwa ngokulungiswa okuyinkimbinkimbi kakhulu, okungagcini ngokuthuthukisa le ndawo yomsebenzi kepha futhi kuvumela nokuqapha okuhlelekile nokuqhubekayo kwezinye izici zalo. Njengamanje, abakhiqizi bamakhompiyutha anamuhla azenzakalelayo anikela ngokulungiselelwa okuningi okusebenzisekayo nokwenziwa imisebenzi eminingi okwehlukile kuzindleko nokusebenza okuhlinzekwayo. Lokhu nakanjani kudlalela osomabhizinisi nabaphathi abasezingeni lokukhetha, ngoba banethuba lokukhetha inketho evumelana nazo zonke izindlela ngokuya ngebhizinisi labo.
Ukufakwa komkhiqizo onokucushwa okuhle kakhulu kwe-ejensi yokuhumusha kanye nokuthuthukiswa kweCRM kuyo uhlelo lweUSU Software, olucatshangelwe ngemininingwane emincane kunayo yonke emisebenzini yalo yithimba lochwepheshe beUSU Software. Ungumkhiqizo ofanele ngempela, njengoba waqaliswa kucatshangelwa izindlela zakamuva nezingafaniyo ze-automation, kanye neminyaka eminingi yokuhlangenwe nakho kobuchwepheshe konjiniyela abavela ku-USU Software. Uhlelo aluyona inketho ye-CRM ejensi yokuhumusha kuphela kepha futhi luyithuba elihle kakhulu lokulawula yonke imikhakha yemisebenzi yalo: ukusebenza kwezezimali, ukugcinwa kwempahla, abasebenzi, ukubalwa nokukhokhwa kwamaholo abo, ukugcinwa kwemishini edingekayo kwi-ejensi yokuhumusha. Uhlelo lokusebenza luhle kakhulu ngokusho kokuqhuba imisebenzi ye-ejensi, njengoba inamathuluzi anhlobonhlobo asebenzisa izinqubo zawo zomsebenzi. Okunye okubaluleke kakhulu ikhono le-software lokuvumelanisa ukuxhumana okuhlukahlukene namakhasimende naphakathi kwabasebenzi bamafomu ethimba: kungaba ukusetshenziswa kwensizakalo ye-SMS, i-imeyili, ukuxhumana nabahlinzeki beziteshi ze-PBX, ukuxhumana ezingxoxweni zeselula ezifana I-WhatsApp neViber. Lokhu kusekelwa okuhle kakhulu kwethimba lamahhovisi, kuhlanganiswe nokwesekwa kwesixhumi esibonakalayo sabasebenzisi abaningi, esivuma ngokubanzi abasebenzi ukuthi bahlale bexhumana futhi beshintshana ngezindaba zakamuva ngokuqhubekayo. Ngasikhathi sinye, indawo yokusebenza yomhumushi ngamunye ikhawulelwe kusixhumi esibonakalayo ngokubeka komuntu siqu ukufinyelela kukhathalogi yolwazi ehlukahlukene yedatha, kanye nangamalungelo ngamanye wokungena njengama-logins namaphasiwedi. Imodi yabasebenzisi abaningi ibuye ibe lula emsebenzini wokuphatha, ngoba kungenxa yokuthi angakwazi ukuqoqa kalula imininingwane ebuyekeziwe, ngenkathi ngasikhathi sinye elawula yonke imikhakha namagatsha e-ejensi. Noma usohambweni lwebhizinisi, umphathi uyazi yonke imicimbi engu-24/7, ngoba uyakwazi ukuzihlinzeka ngokufinyelela okukude kwedatha kuhlelo kusuka kunoma iyiphi ifoni ephathekayo ene-Intanethi. Ngaphezu kokutholakala kwamathuluzi e-CRM asebenzisekayo, i-software yekhompyutha ihlukaniswa nobulula nokutholakala kwensiza yayo, ebonakala ngokucacile ekwakhiweni kwesixhumi esibonakalayo kanye nemenyu enkulu, enezingxenye ezintathu kuphela.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-11-21
Ividiyo ye-crm ye-ejensi yokuhumusha
Le vidiyo ingesiRashiya. Asikakwazi ukwenza amavidiyo ngezinye izilimi.
Kungenzeka ukuthi uqonde ukwakheka kohlelo ngokwakho, ngaphandle kwemfundo eyengeziwe noma amakhono, ngoba konke okukuyo kwenziwa nge-intuitively, nokwenza lula ukuhamba komsebenzi, abahleli bohlelo lwe-USU Software bengeze amathuluzi wamathuluzi angavalwa kamuva. Ngaphezu kwalokho, ngakho-ke osomabhizinisi akudingeki ukuthi basebenzise imali yesabelomali ekuqeqesheni abasebenzi, ithimba le-USU Software lithumele amavidiyo wokuqeqesha mahhala kuwebhusayithi yayo wonke umuntu angabuka. Ngakho-ke, inqubo yokwazi ukufakwa kwesoftware iyashesha kakhulu futhi ayinzima, noma ngabe kungokokuqala ukuthi ube nalolu lwazi ekuphathweni kwe-accounting okuzenzakalelayo.
Yiziphi izinketho zohlelo lokusebenza oluthile ezisebenza kuzikhombisi ze-CRM ku-ejensi yokuhumusha? Okokuqala, lokhu kunjalo, ukuhlelwa kwesistimu yokubalwa kwamakhasimende, okwenziwa ngokwakha ngokuzenzakalela isisekelo samakhasimende. Isisekelo siqukethe ngokuphelele amakhadi ebhizinisi ezivakashi aqukethe imininingwane eningiliziwe ngayo ngayinye. Okwesibili, izithunywa ezisheshayo ezahlukahlukene zisetshenziselwa ukuqhutshwa nokuxhumana namakhasimende, adingekayo ekuthumeleni kwabantu abaningi noma ngazinye. Okusho ukuthi, ungathumela umyalezo kumakhasimende ukuthi ukuhumusha kwakhe sekulungile, noma umazise ukuthi kufanele axhumane nawe, amfisele usuku oluhle lokuzalwa noma iholide. Kulokhu, umlayezo ungakhonjiswa zombhalo nangefomu lezwi futhi uthunyelwe ngqo kusuka kusixhumi sohlelo. Indlela enhle kakhulu yokusungula i-CRM ukusebenzela ikhwalithi yensizakalo ye-bureau, okudingwa ukuthi wenze ucwaningo. Ingathunyelwa ngeposi le-SMS, lapho kukhona uhlu lwemibuzo olukhethekile, impendulo okufanele ivezwe kumfanekiso okhombisa ukuhlolwa kwesivakashi. Ngokungangabazeki, ukuhlaziya lolu lwazi oludingekayo ku-bureau yeCRM, ungasebenzisa ukusebenza kwesigaba se- 'Imibiko', esinamakhono okuhlaziya. Ungafunda kabanzi ngalezi nezinye izinto eziningi ezenzekayo ze-CRM ekhasini elisemthethweni le-USU Software kumathuluzi we-Intanethi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Ngifingqa imiphumela yale ndatshana, ngithanda ukuqaphela ukusetshenziswa okuningi kwalesi software yekhompyutha futhi ngigcizelele inzuzo yokutholwa kwayo, ngoba udinga ukukhokhela ukusebenza okunjalo kanye kuphela, esigabeni sokuqalisa, bese ungakwazi sebenzisa uhlelo ngokuphelele mahhala iminyaka. I-USU Software ingukutshalwa kwezimali okuhle kakhulu ekuthuthukiseni ibhizinisi lakho namasu alo eCRM.
Ama-oda wokuhumusha abalwa ohlelweni lweCRM ngendlela ezenzakalelayo, ngendlela yamarekhodi esiqeshana esihlukile. Lokhu kumiswa kwe-USU Software kungenye yezinhlelo ezisebenza kahle kakhulu ngokuya ngokuthuthukiswa kweCRM hhayi ehhovisi kuphela kepha ngokujwayelekile kumabhizinisi aphakathi naphakathi. Isicelo esiyingqayizivele senza ngokuzenzakalela ukubikwa kwezezimali nentela. Ukubuyekezwa okuhle okuvela kumakhasimende wangempela we-USU Software kusayithi kukhombisa ukuthi le ikhwalithi ephezulu kakhulu inika umkhiqizo wemiphumela eyi-100%. Isizindalwazi sozakwethu singasetshenziswa ukukhomba ababhalisile abangenayo lapho ushaya ucingo. Ngenxa yesihleli esakhelwe ohlelweni, inhloko ye-ejensi yokuhumusha isabalalisa ngokushesha nangendlela efanele imisebenzi yokuhumusha.
Oda i-crm ye-ejensi yokuhumusha
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM ye-ejensi yokuhumusha
Uhlelo lwe-USU Software luphelele ngokusho kokwenza umsebenzi ukude ngabahumushi, ngenxa yemodi yabasebenzisi abaningi. Ukulandelela kahle i-oda lakho ngamakhasimende, ungakha uhlelo lokusebenza lweselula ngokusho kwabo ngezindleko ezihlukile, ngokususelwa kunguqulo eyinhloko ye-USU Software. Ungahlola ukumiswa kwesistimu yethu ye-CRM ye-ejensi yokuhumusha ngokusebenza ngokulanda inguqulo yayo yedemo bese uyihlola enhlanganweni yakho. Ochwepheshe bokuhumusha benkampani yethu bakunikeza uxhaso lobuchwepheshe kusukela ngesikhathi sokuqalisa nangesikhathi sonke sokusebenzisa ukufakwa okuyinkimbinkimbi. Ukuze ube nomthelela omkhulu nakakhulu ku-CRM, ungasebenzisa uhlu lwamanani amaningana emsebenzini we-ejensi yakho ngasikhathi sinye kumakhasimende we-ejensi yokuhumusha ehlukile. Esigabeni 'Semibiko', ungakwazi kalula ukukhiqiza izibalo ngenani lama-oda abekwe iklayenti ngalinye futhi uthuthukise inqubomgomo yokwethembeka yezivakashi ezivamile. Ukubalwa kwezindleko zensizakalo yokuhumusha nge-oda ngalinye kwenziwa ngohlelo ngokuzenzakalela, ngokuya ngohlu lwamanani alondolozwe ku-'Izinkomba '.
Ngokuqoqa impendulo kubavakashi be-ejensi futhi uyihlaziye, ungathola izindawo ezinenkinga ku-ejensi yakho bese ufinyelela ezingeni elisha le-ejensi. Uhlelo lokuhumusha lweCRM lwe-ejensi yokuhumusha yale nguqulo inesixhumi esibonakalayo esenziwe ngokwezifiso somsebenzisi ngamunye.