Urutonde: 4.9. Umubare w'amashyirahamwe: 481

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM mu kigo

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
  Mugihe cyamasaha yakazi dusubiza muminota 1
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Ishusho ni ifoto ya software ikora. Kuva aho, ushobora guhita wumva uburyo sisitemu ya CRM isa. Twashyize mubikorwa idirishya ryimbere hamwe ninkunga ya UX / UI igishushanyo. Ibi bivuze ko ukoresha interineti ishingiye kumyaka yuburambe bwabakoresha. Buri gikorwa giherereye neza aho byoroshye kubikora. Turabikesha uburyo bushoboye, umusaruro wawe wakazi uzaba mwinshi. Kanda kumashusho ntoya kugirango ufungure amashusho mubunini bwuzuye.

Niba uguze sisitemu ya USU CRM ifite iboneza byibura "Bisanzwe", uzagira amahitamo y'ibishushanyo biva hejuru ya mirongo itanu. Buri mukoresha wa software azagira amahirwe yo guhitamo igishushanyo cya porogaramu ijyanye nuburyohe bwabo. Buri munsi w'akazi ugomba kuzana umunezero!

Ubukungu bwisoko butegeka amategeko yacyo atemerera gukora ubucuruzi bwatsinze udakoresheje uburyo bushya bwo kubara no gukorana nabakiriya, bityo gukoresha CRM mubucuruzi bigufasha kugendana nibihe no gukomeza urwego rwo hejuru rwo guhatanira. Itangizwa rya sisitemu yihariye yo gutangiza ibintu irimo kuba intambwe yingenzi yo kuzamura ireme ryitumanaho naba rwiyemezamirimo no kongera urwego rwo kugurisha ibicuruzwa byarangiye. Ihuriro rya CRM ni inyubako yuburyo runaka ikoresheje ibikoresho byihariye bizafasha mu kugenzura no gucunga imikoranire n’abakiriya, haba kubakiriya basanzwe kandi bashobora kuba abakiriya. Ihinduka ryimiterere mishya rizemerera isosiyete kugabanya ibiciro byumusaruro binyuze muburyo bushyize mu gaciro butandukanye, kongera inyungu numusaruro w'abakozi mugutunganya porogaramu. Gusa ayo mashyirahamwe yumva amahirwe yo gukoresha ikoranabuhanga rigezweho kandi yihatira kuyayobora azashobora gutsinda cyane abo bahanganye, haba mubicuruzwa ndetse no muri serivisi nziza. Ntabwo rero bitangaje kuba umubare wa sisitemu ya CRM kuri interineti wiyongera gusa uko umwaka utashye, iki nigisubizo gisanzwe kubisabwa nabacuruzi bashaka gukoresha amahirwe yose kugirango bongere ibyifuzo. Porogaramu yatoranijwe neza izafasha gushiraho byihuse ibaruramari ryukuri rya porogaramu, gusubiza mugihe cyifuzo cyumuguzi no gutanga ayo masezerano yubucuruzi atazemerera kugenda nta bicuruzwa. Ariko hariho ibyiciro bitandukanye bya porogaramu, zimwe murizo zirasaba cyane ibikoresho cyangwa urwego rwubumenyi bwabakoresha, ntabwo buri gihe byemewe, kuko ugomba gukoresha amafaranga yinyongera, gukoresha igihe kuri mudasobwa hamwe namahugurwa maremare y'abakozi.

Ninde uteza imbere?

Itsinda ryinzobere muri USU ryumva neza ingorane zo gushyira mubikorwa software hamwe nubwoba bwa ba rwiyemezamirimo, kubwibyo, mugutezimbere kwabo, bagerageje kuzirikana izi ngingo zose kandi batanga igisubizo cyihariye cyoroshye kuri buri wese kubiciro no kubyumva. Sisitemu Yibaruramari Yose izashyiraho uburyo bwiza bwo gushyira mubikorwa tekinoroji ya CRM mumashyirahamwe ninganda zicyerekezo icyo aricyo cyose. Ihinduka ryimiterere igufasha kuyihuza na buri mukiriya, mugihe igipimo cyubucuruzi ntacyo gitwaye. Nyuma yo kumvikana kubibazo bya tekiniki no gutsinda inzira yo kubishyira mubikorwa, icyiciro cyo kuzuza ububiko bwa elegitoronike kubandi, umutungo wibikoresho, ibicuruzwa byakozwe nuruganda birakorwa. Ariko iyi data base ntabwo ari urutonde rufite amakuru asanzwe gusa, ahubwo ni inyandiko zijyanye, amasezerano n'amashusho, byoroshya cyane gushakisha amakuru kubakozi. Bizoroha cyane kubakozi kwandikisha abakiriya bashya ukoresheje inyandikorugero na algorithms yihariye, aho imirongo imwe yuzuzwa mu buryo bwikora bitewe namakuru yambere. Abashinzwe kugurisha bazashobora kugenzura byihuse kuboneka kwishura, imyenda, kugabanyirizwa mugenzi wawe. Ndetse no kugisha inama kuri terefone ukoresheje tekinoroji ya CRM bizihuta cyane kandi bitange umusaruro, bityo mugihe uhujwe na terefone, mugihe uhamagaye, ikarita yabiyandikishije izerekanwa kuri ecran, yerekana amakuru yibanze. Urashobora gukora ibanzirizasuzuma kubisabwa kubunini bwibicuruzwa aho ngaho, ukoresha byibuze umwanya kuri yo. Igisubizo cyihuse kubisabwa bizafasha kwagura abakiriya ba sosiyete no kwagura umusaruro. Ariko ubu ntabwo aruburyo bwose bwo guhura nabaguzi, automatike ya misa hamwe no kohereza ubutumwa kugiti cyawe bizagufasha gukora ubutumwa muminota mike, hitamo itsinda ryabakiriye no kohereza amakuru. Muri icyo gihe, ntabwo ari verisiyo isanzwe yo kohereza kuri e-imeri, ariko kandi ikoresha indi miyoboro y'itumanaho, nka SMS cyangwa ubutumwa bwa viber buzwi cyane.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Urashobora gukuramo verisiyo ya demo kubuntu. Kandi ukore muri gahunda ibyumweru bibiri. Amakuru amwe yamaze gushyirwamo hariya kugirango byumvikane.

Ninde musemuzi?

Porogaramu yacu hamwe no gukoresha ibikoresho bya CRM mubigo bizashobora gushyiraho uburyo bwiza bwo kubungabunga umukiriya kuva guhamagarwa kwambere, guhura kugeza amasezerano arangiye. Abayobozi b'ishyirahamwe n'amashami bazashobora gusuzuma umurimo bakoresheje ubwoko butandukanye bwa raporo, basesengura inyungu y'ibicuruzwa na serivisi, amakuru ku byiciro bimwe na bimwe by'amafaranga akoreshwa. Muri buri gihe cyo gutanga raporo, porogaramu izatanga urutonde rwa raporo zigaragaza ijanisha ry’ibicuruzwa n’ibicuruzwa byarangiye. Kandi kugirango ubuze uburyo bwo kubona amakuru ya serivisi, abakozi bahabwa umwanya wihariye wakazi, ubwinjiriro bwakozwe hakoreshejwe uburyo bwo kwinjiza ijambo ryibanga. Ukurikije umwanya ufite, umukozi azabona amakuru namahitamo. Automation ukoresheje ibikoresho bya CRM iboneza bizafasha kubaka uburyo bunoze, bukora, aho buri nzobere azakorera igice cye cyakazi, ariko mubufatanye bwa hafi na bagenzi be. Porogaramu izorohereza imikorere y'ibikorwa bisanzwe, ibi biranakoreshwa mubikorwa, bizajya muburyo bwa elegitoroniki. Amasezerano ayo ari yo yose, icyemezo cyo kurangiza, inyemezabuguzi, raporo ikorwa hashingiwe ku nyandikorugero zashyizwe mu bubiko kandi zuzuzwa ukurikije algorithms zagenwe. Kubera ko porogaramu izatanga umwanya, irashobora kwerekezwa ku yindi mirimo aho uruhare rwabantu rufite akamaro gakomeye. Muri icyo gihe kimwe, bizashoboka kurangiza indi mishinga myinshi nimirimo, gushaka inzira zo guteza imbere uruganda, no gufata gahunda yo kwinjira mumasoko mashya. Kwiyandikisha mubisabwa, gutegura pake yose yinyandiko zerekana ibikorwa bizakorwa byihuse kandi bigereranye nibindi bikorwa, bityo bizamura ireme ryakazi nurwego rwubudahemuka. Abakozi ba serivisi yo kwamamaza bazashobora gukoresha ibikoresho byo gutegura neza ibikorwa kugirango bateze imbere umuryango nibicuruzwa, banasesengure imirimo ikorwa. Buri mukoresha ibikorwa byerekanwe mububiko munsi yinjira, ntabwo rero bizashoboka gukora ibikorwa utabanje kugenzura ubuyobozi.

Tegeka cRM muri entreprise

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM mu kigo