Urutonde: 4.9. Umubare w'amashyirahamwe: 117

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yo gukaraba imodoka

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

• 
  Twandikire hano
  Mugihe cyamasaha yakazi dusubiza muminota 1
• 
  Nigute wagura gahunda?
• 
  Reba amashusho ya porogaramu
• 
  Reba videwo ivuga kuri gahunda
• 
  Kuramo verisiyo yerekana
• 
  Gereranya iboneza rya porogaramu
• 
  Kubara ikiguzi cya software
• 
  Kubara ikiguzi cyigicu niba ukeneye seriveri
• 
  Ninde uteza imbere?

Ishusho ya porogaramu

Ishusho ni ifoto ya software ikora. Kuva aho, ushobora guhita wumva uburyo sisitemu ya CRM isa. Twashyize mubikorwa idirishya ryimbere hamwe ninkunga ya UX / UI igishushanyo. Ibi bivuze ko ukoresha interineti ishingiye kumyaka yuburambe bwabakoresha. Buri gikorwa giherereye neza aho byoroshye kubikora. Turabikesha uburyo bushoboye, umusaruro wawe wakazi uzaba mwinshi. Kanda kumashusho ntoya kugirango ufungure amashusho mubunini bwuzuye.

Niba uguze sisitemu ya USU CRM ifite iboneza byibura "Bisanzwe", uzagira amahitamo y'ibishushanyo biva hejuru ya mirongo itanu. Buri mukoresha wa software azagira amahirwe yo guhitamo igishushanyo cya porogaramu ijyanye nuburyohe bwabo. Buri munsi w'akazi ugomba kuzana umunezero!

CRM yo gukaraba imodoka ni porogaramu ifasha koroshya no gutangiza akazi, kubaka umubano wihariye nabakiriya, kongera amafaranga, ireme rya serivisi, hanyuma amaherezo ukagera ku ntsinzi. Gucunga umubano wabakiriya cyangwa CRM nubwoko bwihariye bwa software. Porogaramu iyariyo yose ya elegitoronike ntishobora gufatwa nka CRM yuzuye. Gukaraba imodoka cyangwa gukaraba imodoka ni ikigo cya serivisi kidasaba ubumenyi bwimbitse bwubucuruzi nubuhanga bwo kwihangira imirimo. Serivise zo koza imodoka zihora zisabwa kuko umubare wimodoka uragenda wiyongera vuba. Ariko no mubihe bimeze nkibi byo hanze, gukaraba imodoka bimwe biremerewe, hariho umurongo kuri bo, ndetse nubusa. Byose bijyanye na serivisi nziza. Urashobora kubyongera muburyo butandukanye. Ariko ubanza, uburyo bwiza butangirana no gutegura no kugenzura buri gikorwa kibera kumesa. Umuyobozi numuyobozi barashobora gutegura no kugenzura byose. Ariko biragoye kwiyumvisha guhora kwabo, kumasaha kumasaha kuruhande rwa buri mukoresha cyangwa kashi. Nukugenzura gukomeza, igenamigambi rirasobanutse kandi ryukuri, kandi hariho sisitemu yo gukaraba imodoka CRM. Hamwe nuburyo bwiza, gukaraba imodoka nubucuruzi bworoshye kandi bushimishije bufite inyungu nyinshi hamwe nishoramari rito. Ntabwo ifite uburyo bwo gukora butoroshye kandi bushingiye kubatanga isoko. No mubukangurambaga bugari bwo kwamamaza, ntibikenewe. Ikorwa nabakiriya banyuzwe nubwiza, umuvuduko wa serivisi, ibiciro. Niba wegereye kubungabunga imodoka yoza neza, ntushobora kwishura gusa igishoro cyose cyakozwe ahubwo ushobora no kwagura ubucuruzi bwawe - fungura sitasiyo nshya hanyuma ushireho urusobe rwose rwo koza imodoka munsi yikimenyetso kimwe.

Sisitemu ya CRM igufasha gukora ikintu cyingenzi - guteza imbere ubwo buryo bushyize mu gaciro, bworoshye, kandi bworoshye-gusetsa imicungire yubucuruzi. Yoroshya cyane inzira zose, yihutisha akazi, ituma isuzuma ryiza rigaragara, kandi ryerekana igikwiye gukorwa kugirango tunoze imikorere. Kugirango ugire icyo ugeraho kandi utere imbere, gukaraba imodoka bikenera urwego rwinshi rwo kugenzura - imbere ninyuma. Iya mbere ikubiyemo kugenzura neza imikorere y'abakozi n'ibikorwa byabo, icya kabiri ni ukugenzura ireme rya serivisi, kugena urwego rushimishije rw'abakiriya. Ni ngombwa kandi gutegura, gukurikirana amafaranga yinjira ninjiza, ibaruramari ku gihe no gutanga imisoro.

Ninde uteza imbere?

Sisitemu yoroshye kandi ikora CRM yoza imodoka hamwe na sisitemu yimodoka yatanzwe na sisitemu ya USU. Porogaramu yatunganijwe na we itangiza inzira zose, yoroshya ibintu, kandi yihuta byoroshye. Mubyongeyeho, sisitemu ya CRM itanga ibisobanuro byingirakamaro kandi byingirakamaro gukora ubucuruzi, iterambere ryiterambere, hamwe namakuru yo gutegura.

CRM ifata ibaruramari no kugenzura imigendekere yimari - amafaranga yinjira, amafaranga akoreshwa, harimo kugura imodoka yo kugura ibikoresho, ibikoresho bya poli, fagitire zikoreshwa, imisoro, n’imishahara. Porogaramu yo muri software ya USU ifungura amahirwe menshi yo gutegura imiyoborere. Ntabwo arumuteguro gusa ufite urutonde rwintego, ni igihe gisobanutse nigikoresho cyerekeza kumwanya wemerera kwemeza ingengo yimari, gukurikirana ishyirwa mubikorwa ryayo, no kubona 'ingingo zose ziterambere' no gutsindwa. CRM itanga ubuziranenge bwo hanze no kugenzura imbere, kubara no gusuzuma imikorere yabakozi, ikerekana umubare wimirimo ikorwa na buriwese. Ukurikije ibi, birashoboka gukora sisitemu yoroheje kandi yumvikana ya motifike na bonus. Sisitemu irashobora gushingwa kubara imishahara kubiciro byagenwe. Ikemura neza. Imwe mu nyungu zingenzi zishobora gufatwa nkimikorere yimikorere. Sisitemu y'imodoka CRM ihita ibara ikiguzi cyibicuruzwa, itanga inyandiko, amasezerano, ubwishyu, inyemezabwishyu, ibikorwa, raporo, ibika inyandiko mububiko. Buri mukozi wagombaga kubika inyandiko muburyo bumwe cyangwa ubundi afite igihe cyubusa kubikorwa byibanze. Ibi nibyo bisanzwe biganisha ku kwihutisha imirimo, kuzamura ireme ryayo.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Urashobora gukuramo verisiyo ya demo kubuntu. Kandi ukore muri gahunda ibyumweru bibiri. Amakuru amwe yamaze gushyirwamo hariya kugirango byumvikane.

Ninde musemuzi?

Porogaramu ya USU ifasha gukora ishusho idasanzwe, itagereranywa kubera sisitemu idasanzwe yo gukorana nabakiriya. Sisitemu ya CRM ibika amakuru kuri buri mukiriya, harimo ibyo akunda, ibyifuzo bye, kandi umuyobozi ahora azi ikawa nyir'imodoka akunda mugihe ategereje ko itegeko ryitegurwa, ikibaho cya plastiki gifite impumuro akunda cyane. Porogaramu yerekana abakiriya benshi kandi b'indahemuka, kandi imodoka yogeje irashobora gukora sisitemu idasanzwe yubudahemuka kuri bo hamwe no kugabanyirizwa cyangwa serivisi zinyongera nkimpano.

CRM yo muri USU Software ikora ishingiye kuri sisitemu y'imikorere ya Windows. Abashinzwe iterambere bashyigikira ibihugu byose, bityo urashobora guhitamo software mururimi urwo arirwo rwose kwisi. Verisiyo ya demo iraboneka kurubuga rwabatezimbere kubuntu. Mugihe cibyumweru bibiri, urashobora kuyikoresha ugashiraho igitekerezo cyawe kubyerekeye inyungu za CRM. Inyandiko yuzuye yashyizweho nabakozi ba software ya USU kure - inzobere ihuza mudasobwa ikoresheje interineti, yerekana ibishoboka byose, ikanayishyiraho. Ntamafaranga yo kwiyandikisha yo gukoresha CRM yo gutwara. CRM itanga ububiko bworoshye kandi bukora - abakiriya, abatanga isoko, n'abakozi. Urashobora kwomekaho amakuru yinyongera kuri buri muntu ukurikije amateka, ibyifuzo nibisabwa. Ibi bigufasha kumva neza abo wifuza kugeraho no kuzuza ibisabwa muburyo bwiza. Sisitemu ya CRM ibika inyandiko ihoraho yibikorwa byose. Irerekana umubare wabasura no gukaraba kumasaha, kumunsi, icyumweru, cyangwa ikindi gihe icyo aricyo cyose. Raporo irashobora gutangwa nigipimo icyo aricyo cyose cyingenzi - kumunsi, ibirango byimodoka, numukoresha runaka, hamwe na serivise muri cheque, nibindi. Hifashishijwe sisitemu ya CRM, urashobora gutunganya no kuyobora ubutumwa rusange. SMS cyangwa imeri. Kubwibyo, urashobora gutumira abakiriya kwitabira kuzamura cyangwa kubamenyesha kubyerekeye ihinduka ryibiciro. Kohereza ubutumwa ku giti cyawe birashobora koroha mugihe ukeneye kumenyesha umukiriya kubyerekeye gutegeka kwe cyangwa mugihe umuntu atanze kugiti cye muri gahunda yubudahemuka.

Tegeka crm yo gukaraba imodoka

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yo gukaraba imodoka