CRM kububiko

Video ya cRM kumaduka yogosha

Iyi videwo iri mu Cyongereza. Ariko urashobora kugerageza gufungura subtitles mururimi rwawe kavukire.

Kugura porogaramu, hamagara gusa cyangwa utwandikire. Inzobere zacu zizemeranya nawe kubijyanye na software ikwiye, gutegura amasezerano na fagitire yo kwishyura.

Nigute wagura gahunda?

Sisitemu ya CRM kumaduka yo kogosha irakenewe kugirango tunoze ireme ryimicungire yimicungire yimicungire yinyandiko, hitawe kubitekerezo bikwiye hamwe nubwiza bwa serivisi zabakiriya, kugirango salon imere. Porogaramu yo kogosha CRM porogaramu igufasha gucunga byihuse inyandiko zabakiriya kubijyanye no kogosha umusatsi, gutunganya nizindi serivise zogosha, ntabwo ari intoki, ariko mu buryo bwikora, hamwe ninama zishoboka no kwemeza igihe nitariki. Ku bakiriya bo mu iduka ryogosha, ni ngombwa kwitondera no gutanga serivisi nziza, cyane cyane mubyiza. Rero, gahunda ya CRM kumaduka yogosha ningirakamaro. Nyuma ya byose, amakuru kubakiriya hamwe ninyandiko mu iduka ryogosha yinjizwa rimwe gusa, agakora ububiko bwabakiriya bushobora kongerwaho no kwagurwa buri munsi. Urashobora kwinjiza amakuru yukuri, ukurikije inshuro zasuwe na buri mukiriya utanga kugabanyirizwa, amakuru yerekeye abakiriya, kubara, imyenda, ibyanditswe byanyuma, kimwe no kohereza ubutumwa, byombi kugirango wemeze ibyinjira mububiko bwogosha, no kuri gusuzuma ireme rya serivisi zitanga amakuru kuri promotion hamwe nibihembo bishoboka. Gahunda yacu yo kogosha gahunda ya CRM ifasha guhangana nimirimo yose mugihe gito, idatanga gusa kwakira no gutunganya ibyifuzo, ahubwo inashyira muburyo bworoshye amakuru, kubika inyandiko kubicuruzwa no gucunga inyandiko, kugenzura ibikorwa byabakozi nibindi byinshi, ibyo ushobora kwibonera wenyine kubuntu ukuramo demo verisiyo ya sisitemu ya CRM kumaduka yo kogosha. Ibyiza byo kubungabunga CRM sisitemu yo gucunga amaduka yo kogosha nuburyo bworoshye, ubworoherane, ihumure nuburyo rusange. Porogaramu ya CRM ifata iminota mike yo kwiga kuyikoresha. Multitasking ya gahunda ya CRM kumaduka yogosha yemerera gucunga icyarimwe no kubara icyarimwe amaduka menshi yo kogosha cyangwa salon yubwiza, guhangana byihuse nibikorwa byose bikenewe, guhitamo amasaha yakazi no gukoresha uburyo bwo kuyobora, hamwe nigiciro gito kandi nta yandi yishyurwa, aribyo ni ngombwa niba ubara amafaranga yo kuzigama buri mwaka. Urashobora kwihitiramo niba wagura cyangwa kugabanya igenamiterere, module. Ufite amahirwe yo gucunga igenamiterere ryoroshye, ukoresheje imikorere yose kugeza hejuru hamwe nibisobanuro bya CRM.

Ibiharuro birashobora gukorwa hitawe kubisanzwe byishyurwa kumeza, hamwe no kohereza amafaranga, kwandika amakuru mumasoko yo kogosha CRM no kohereza imenyesha ryubwishyu. Urashobora kandi gukora ibarura ryibicuruzwa byogosha byogosha mububiko ugereranije no kumenya muri sisitemu ya CRM ibikoresho bigiye kurangira, ukuzuza amafaranga yabuze nkuko birangiye, ukemeza neza imikorere yububiko bwogosha. Umushahara w'abayobozi, abayobozi, abatunganya imisatsi ukorwa hashingiwe ku gipimo cyagenwe ku murimo wakozwe n'amasaha yakoraga. Gushiraho kamera za videwo bizafasha kugenzura ibikorwa byabo. Kamera irashobora guhuzwa na sisitemu ya CRM kurubuga rwa interineti, igatanga amakuru mugihe nyacyo (kimwe gishobora kuba dome ikoresheje ibikoresho bigendanwa). Raporo zemerera kugenzura inyungu zamaduka yogosha, ubwiyongere bwabakiriya, gukenera abahanga, akamaro ka serivisi, gukoresha ibikoresho, nibindi hamwe na CRM. Ohereza porogaramu kandi abajyanama bacu bazaguhamagara mugihe cyoroshye kandi bakugire inama kubibazo wifuza. Ububiko 'Ishami' bukubiyemo amakuru ajyanye numuyoboro wishami ryumuryango wawe wogosha amaduka. Muri yo urashobora kwerekana urutonde rwamashami yawe kugirango utandukanye imirimo yabakozi nu biro byamafaranga, kimwe no kubika inyandiko zirambuye zerekana kugurisha no kugendana ibicuruzwa hagati yishami. Ububiko nabwo bwerekanwe muri iki gitabo. Muri icyo gihe, kugirango byorohe kandi bigenzurwe ntushobora kwerekana gusa ububiko bwatandukanijwe kumubiri gusa, ariko kandi nubunini ubwo aribwo bwose, urugero, niba wimuye ibicuruzwa bimwebimwe nabakozi bamwe. Mu gitabo cyitwa 'Abakozi' ushiramo abakozi bose bakora mumuryango wawe. Aba barashobora kuba abahanga mubwiza, abayobozi, kashi, abakozi bo mububiko. Mbere ya byose, ugomba kongeramo abo bakozi bafite kwinjira kwabo muri sisitemu ya CRM. Iyo utangiye kongeramo umukozi mushya, urabona umubare wimirima ugomba kuzuzwa. Imirima, ni itegeko ryo kuzuza, irangwa ninyenyeri. Umwanya 'Ishami' werekana ishami uyu mukozi arimo. Umwanya 'Izina' werekana izina ryumukozi, izina ryizina ryizina. Umwanya wa 'Kwinjira' werekana izina ryinjira aho umukozi yinjira muri sisitemu ya CRM, niba afite imwe. Iyinjira igomba gushirwaho muri sisitemu ya CRM nkuko byasobanuwe mbere. Mu murima 'Specialisation' twinjiza umwanya cyangwa tugahitamo kurutonde rwamanutse, niba imyanya nkiyi yarinjiye mbere. Mu murima 'Andika kuva', vuga ububiko ibicuruzwa bigiye kugurishwa bitemewe. Kugira ngo wirinde amakosa no gutsindwa mu kazi ka salon y'ubwiza, ni ngombwa kwibuka ko gukora ubucuruzi ari umurimo utoroshye, bisaba imbaraga nyinshi z'umuyobozi w'ishyirahamwe, ndetse n'akazi kenshi ku ruhande rwa abakozi, kuko ari ngombwa gutunganya amakuru menshi ku bice bitandukanye byubuzima mu iduka ryogosha. Hariho uburyo bushya bugezweho bushingiye kumyumvire ya CRM yo koroshya umurimo haba kubayobozi ninzobere muri salon yawe. Birakenewe gushiraho porogaramu ya USU-Soft CRM kumaduka yogosha.