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Mapulogalamu USU

CRM kwa kampani yonyamula katundu

Kusintha mwachangu.
Kodi tsopano mukufuna kuchita chiyani?

Ngati mukufuna kudziwa pulogalamuyo, njira yofulumira kwambiri ndikuwonera kanema wathunthu, ndiyeno koperani mawonekedwe aulere ndikugwira nawo ntchito. Ngati ndi kotheka, pemphani ulaliki kuchokera ku chithandizo chaukadaulo kapena werengani malangizowo.

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  Lumikizanani nafe Pano
  Nthawi zambiri timayankha mkati mwa mphindi imodzi
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  Kodi kugula pulogalamu?
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  Onani chithunzi cha pulogalamuyo
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  Onerani vidiyo yokhudza mwambowu
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  Tsitsani mtundu wa makina
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  Fananizani masinthidwe a pulogalamuyi
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  Werengani mtengo wa mapulogalamu
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  Werengani mtengo wamtambo ngati mukufuna seva yamtambo
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  Kodi wopanga ndi ndani?

Chiwonetsero cha pulogalamu

Chithunzi chojambula ndi chithunzi cha pulogalamu yomwe ikuyenda. Kuchokera pamenepo mutha kumvetsetsa momwe dongosolo la CRM likuwonekera. Takhazikitsa mawonekedwe azenera omwe ali ndi chithandizo pakupanga UX/UI. Izi zikutanthauza kuti mawonekedwe ogwiritsira ntchito amachokera pazaka zambiri za ogwiritsa ntchito. Chochita chilichonse chimakhala pomwe chili chosavuta kuchichita. Chifukwa cha njira yotereyi, zokolola zanu zantchito zidzakhala zochuluka. Dinani pa chithunzi chaching'ono kuti mutsegule chithunzi chonse.

Ngati mugula dongosolo la USU CRM ndi kasinthidwe ka "Standard", mudzakhala ndi chisankho cha mapangidwe kuchokera ku ma templates oposa makumi asanu. Aliyense wogwiritsa ntchito pulogalamuyo adzakhala ndi mwayi wosankha mapangidwe a pulogalamuyi kuti agwirizane ndi kukoma kwawo. Tsiku lililonse la ntchito liyenera kubweretsa chisangalalo!

CRM ya kampani yonyamula katundu, yoperekedwa mu pulogalamu ya Universal Accounting System, ndiye chida chothandiza kwambiri pogwira ntchito ndi makasitomala - kukopa ndi kusunga ntchito zoperekedwa ndi kampani yonyamula katundu, komanso kulembetsa ntchito zonse zomwe kampani yonyamula katundu imachita mogwirizana ndi kasitomala enieni, - kukhudzana kwina, kukambirana mutu, kutumiza mtengo, kutumiza makalata, kutumiza maoda, ndi zina. A CRM system ya kampani yoyendera ndi malo odalirika osungira zikalata zonse zomwe zimapangidwira kasitomala kapena kulandila kuchokera kwa iye. njira yolumikizirana. Sizopanda pake kuti dongosolo la CRM limatengedwa ngati njira yabwino kwambiri yogwirira ntchito ndi makasitomala, popeza ili ndi ntchito zingapo zomwe zimakwaniritsa zochitika zatsiku ndi tsiku za oyang'anira, kuchepetsa nthawi yogwira ntchito yopezera makasitomala atsopano ndikutumiza malingaliro.

Mwachitsanzo, dongosolo la CRM la kampani yonyamula katundu limayang'anira makasitomala pafupipafupi kuti adziwe anthu ndi / kapena mabizinesi omwe akuyenera kukonzekera mtengo watsopano kuti awakumbutse ntchito zawo, kupereka zidziwitso zolonjezedwa, ndikutumiza mauthenga otsatsa. Inde, inde, CRM ya kampani yoyendera imatenga nawo gawo pakupanga zidziwitso ndi zotsatsa zotsatsa, zomwe ma templates olembedwa mwapadera amapangidwira mu CRM system, ndipo kusankha kwamalemba oyenera pamwambo wodandaula ndikokwanira, pomwe mauthenga amatumizidwa m'njira zingapo - kutumiza makalata kungakhale kwakukulu, payekha komanso kwa magulu ena a makasitomala. Njira zamakalata zimatsimikiziridwa ndikukhazikitsidwa ndi manejala yemwe ntchito yake pakampani yonyamula katundu ndikuwonjezera malonda pokopa makasitomala atsopano, ndikulimbikitsa ntchito.

Kutumiza mauthenga, dongosolo la CRM la kampani yonyamula katundu limagwiritsa ntchito mauthenga a pakompyuta, omwe amaperekedwa mu makina opangira ma sms ndi e-mail, mndandanda wa olembetsa umakonzedwa zokha, pamene sichikuphatikizapo makasitomala omwe akana kulandira malonda. mauthenga, omwe amatchulidwanso mu CRM system - mu fayilo yaumwini ya kasitomala aliyense. Onse omwe atenga nawo gawo pa CRM system pakampani yonyamula katundu amagawidwa m'magulu, gululo limapangidwa ndi kampani yoyendetsa yokha, kabukhuka kamapangidwa ndikuphatikizidwa ku CRM, kugawikako kumatengera zizindikilo ndi mikhalidwe yomwe imadziwika pakulumikizana. , ndi zosowa za aliyense. Kugawika mu CRM kumakupatsani mwayi wopanga magulu omwe mukufuna, kotero kuti mwayi umodzi womwewo ukhoza kutumizidwa kwa makasitomala angapo nthawi imodzi, zomwe, zowona, zimapulumutsa nthawi yogwira ntchito ya manejala, zimawonjezera kuchuluka kwa omwe amalumikizana nawo, motero, kuchuluka kwa chidziwitso.

Zolemba zonse zotumizidwa zimakhalabe mu CRM system ngati malo osungiramo zinthu zakale kuti mutha kubwezeretsanso mitu yamakalata am'mbuyomu ndikuchotsa kubwereza. Pamapeto pa nthawi yopereka lipoti, dongosolo lodzipangira lidzapatsa kampani yoyendera zidziwitso za chiwerengero ndi khalidwe la zopempha kuchokera kwa makasitomala pambuyo potumiza makalata, kupanga lipoti lapadera, lomwe lidzasonyeze chiwerengero cha makalata, chiwerengero cha olembetsa mu aliyense. ndi chiwerengero cha mafoni obwereza, maoda atsopano ndi phindu lomwe kampani yalandira kuchokera kwa iwo. Komanso, dongosolo la CRM la kampani yonyamula katundu limapanga ndondomeko ya tsiku ndi tsiku kwa oyang'anira, poganizira zotsatira za kuyang'anira ndikuyang'anira kukhazikitsidwa kwa ndondomekoyi pogwiritsa ntchito zikumbutso nthawi zonse ngati zotsatira za zokambirana sizinalowe mu CRM. Kampaniyo imalandiranso lipoti la oyang'anira ndi mphamvu zawo pogwiritsa ntchito deta kuchokera ku CRM, komwe kwa aliyense pali ndondomeko ya ntchito ya nthawiyo ndi lipoti la ntchito zomwe zatsirizidwa, poganizira kusiyana pakati pa mabukuwa, kampani yoyendetsa galimoto ikhoza kuwunika zokolola za antchito ake.

Udindo wa manejala wa kampani yonyamula katundu ndikuchita ntchito zopanga malinga ndi luso lake ndikuwonetsetsa kuti mwalembetsa ntchito zomwe zamalizidwa, ntchito zina mu chipika chamagetsi chamagetsi, chomwe chimapangidwira aliyense payekhapayekha ndikudzitengera yekha udindo pazambiri. kampaniyo ndi njira zake zogwirira ntchito zomwe zalembedwamo. Chifukwa cha CRM kwa kampani yonyamula katundu, oyang'anira kampaniyo amalandira zidziwitso pafupipafupi osati za antchito ake okha, komanso za makasitomala, popeza ntchito yawo imalembetsedwa ku CRM, kutengera zomwezi, ndizotheka kudziwa yemwe amabweretsa ndalama zambiri komanso / kapena phindu. Makasitomala otere atha kukhala ndi ntchito yapayekha - mndandanda wawo wamitengo womwe umalumikizidwa ndi fayilo yamunthu mu CRM, pomwe makina odzipangira okha amawerengera mtengo wamalamulo omwe amachitidwa ndi bizinesiyo, molingana ndi izo komanso popanda chisokonezo pamndandanda wamitengo, komanso zonse. mawerengedwe ena , kuphatikizapo accrual wa malipiro piecework kwa ogwira ntchito kampani amene amagwiritsa ntchito pulogalamu, popeza ntchito zawo mu ogwira ntchito zimaonekera mu zonse mu nthawi ndi kuchuluka kwa ntchito ndi zotsatira. Chilichonse chomwe ogwira ntchito pakampani amachita popanda kukonza pulogalamuyo sichiyenera kulipidwa ndipo, motero, malipiro. Chifukwa chake, oyang'anira mabizinesi amawakakamiza kuti azigwira ntchito mwachangu pamaneti azidziwitso.

Pulogalamu ya kampani yonyamula katundu imaganiziranso zizindikiro zofunika monga: mtengo wa magalimoto, zizindikiro za mafuta ndi zina.

Automation ya kampani yonyamula katundu si chida chosungiramo zolemba zamagalimoto ndi madalaivala, komanso malipoti ambiri omwe ali othandiza kwa oyang'anira ndi antchito a kampaniyo.

Kodi wopanga ndi ndani?

Accounting mu kampani yonyamula katundu imapanga zidziwitso zaposachedwa za zotsalira zamafuta ndi mafuta, zida zosinthira zoyendera ndi mfundo zina zofunika.

Kuwerengera kwa zikalata zoyendera pogwiritsa ntchito ntchito yoyang'anira kampani yonyamula katundu kumapangidwa mumasekondi pang'ono, kuchepetsa nthawi yogwiritsidwa ntchito zosavuta zatsiku ndi tsiku za ogwira ntchito.

Pulogalamu ya zikalata zoyendera imapanga ma waybill ndi zolemba zina zofunika kuti kampaniyo igwire ntchito.

Makampani oyendetsa ndi zonyamula katundu kuti apititse patsogolo bizinesi yawo atha kuyamba kugwiritsa ntchito ma accounting m'bungwe la mayendedwe pogwiritsa ntchito pulogalamu yamakompyuta.

Kuwerengera magalimoto ndi madalaivala kumapanga khadi laumwini kwa dalaivala kapena wogwira ntchito wina aliyense, ndi kuthekera kophatikiza zikalata, zithunzi kuti zithandizire kuwerengera ndalama ndi dipatimenti ya ogwira ntchito.

kuwerengera ndalama zamakampani oyendetsa magalimoto kumawonjezera zokolola za ogwira ntchito, kukulolani kuti muzindikire ogwira ntchito opindulitsa kwambiri, kulimbikitsa antchito awa.

Pulogalamu ya kampani yonyamula katundu imapanga zopempha zamayendedwe, mapulani amayendedwe, komanso kuwerengera ndalama, poganizira zinthu zosiyanasiyana.

Tsitsani mtundu wa makina

Mukamayambitsa pulogalamuyi, mutha kusankha chilankhulo.

Mutha kutsitsa mtundu wawonetsero kwaulere. Ndipo gwiritsani ntchito pulogalamuyo kwa milungu iwiri. Zambiri zaphatikizidwa kale kuti zimveke.

Kodi womasulirayo ndi ndani?

Pulogalamu ya kampani yonyamula katundu, pamodzi ndi njira zoyendetsera katundu ndi kuwerengera mayendedwe, imakonza zowerengera zapamwamba zosungiramo katundu pogwiritsa ntchito zipangizo zamakono zosungiramo katundu.

Kuphatikiza pa CRM, pulogalamuyi ili ndi nkhokwe zina, zonse zimakhala ndi mawonekedwe ofanana pofotokozera zambiri, zomwe zimathandizira ntchito ya wogwiritsa ntchito ndikusunga nthawi.

Mapangidwe a chidziwitso cha chidziwitso ali motere: kumtunda kwa chinsalucho pali mndandanda wa maudindo, m'munsimu muli ma tabu angapo omwe ali ndi tsatanetsatane wa malo osankhidwa.

Pazosungirako zofunika kwambiri, mndandanda wa mayina, malo osungirako magalimoto, malo osungirako oyendetsa, ma invoice database ndi madongosolo a dongosolo amaperekedwa, iliyonse ili ndi gulu lake.

Nawonso ya zoyendera ili ndi chidziwitso chonse chagalimoto iliyonse yomwe ili patsamba labizinesi - padera pa thirakitala ndi ngolo yowerengera ndalama.

Fayilo yaumwini ya mayendedwe aliwonse imaphatikizapo kufotokozera kwake - mtundu ndi chitsanzo, mtundu wa mafuta ndi momwe amagwiritsira ntchito, kuthamanga, kunyamula mphamvu, chaka chopanga, mtunda, ntchito yokonza.

Kuphatikiza pa kufotokozera zaukadaulo, databaseyi ili ndi mndandanda wa zolemba zomwe zikugwirizana ndi kulembetsa magalimoto, popanda zomwe sizingatheke kumaliza ntchito.

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CRM kwa kampani yonyamula katundu