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Mapulogalamu USU

CRM kwa pharmacy

Kusintha mwachangu.
Kodi tsopano mukufuna kuchita chiyani?

Ngati mukufuna kudziwa pulogalamuyo, njira yofulumira kwambiri ndikuwonera kanema wathunthu, ndiyeno koperani mawonekedwe aulere ndikugwira nawo ntchito. Ngati ndi kotheka, pemphani ulaliki kuchokera ku chithandizo chaukadaulo kapena werengani malangizowo.

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  Kodi wopanga ndi ndani?

Chiwonetsero cha pulogalamu

Chithunzi chojambula ndi chithunzi cha pulogalamu yomwe ikuyenda. Kuchokera pamenepo mutha kumvetsetsa momwe dongosolo la CRM likuwonekera. Takhazikitsa mawonekedwe azenera omwe ali ndi chithandizo pakupanga UX/UI. Izi zikutanthauza kuti mawonekedwe ogwiritsira ntchito amachokera pazaka zambiri za ogwiritsa ntchito. Chochita chilichonse chimakhala pomwe chili chosavuta kuchichita. Chifukwa cha njira yotereyi, zokolola zanu zantchito zidzakhala zochuluka. Dinani pa chithunzi chaching'ono kuti mutsegule chithunzi chonse.

Ngati mugula dongosolo la USU CRM ndi kasinthidwe ka "Standard", mudzakhala ndi chisankho cha mapangidwe kuchokera ku ma templates oposa makumi asanu. Aliyense wogwiritsa ntchito pulogalamuyo adzakhala ndi mwayi wosankha mapangidwe a pulogalamuyi kuti agwirizane ndi kukoma kwawo. Tsiku lililonse la ntchito liyenera kubweretsa chisangalalo!

Dongosolo la CRM la malo ogulitsa mankhwala limakupatsani mwayi wopanga ntchito zopanga, kusunga mbiri yonse ya kupezeka kwamakasitomala, komanso kusanthula zomwe mukufuna komanso kugulitsa. Dongosolo lapamwamba la CRM la pharmacy limakupatsani mwayi wosinthiratu ntchito za akatswiri, kuwongolera njira zonse ndikukhathamiritsa kwa nthawi yogwira ntchito ndikuwongolera magwiridwe antchito. Kuphatikiza apo, bungweli liyenera kuyang'anira osati maubwenzi amakasitomala okha, komanso, mpaka pamlingo waukulu, kuwongolera zonse zomwe zili mu pharmacy, mwachitsanzo, kusunga mayina ndi kuwongolera mankhwala, mankhwala, kuchuluka ndi mtundu, kusanthula zomwe akufuna ndikuphatikiza, zonse zachuma ndi zachuma. malipoti . Ngakhale pakubweza pang'ono, kuwerengera ndalama ndi kuwongolera mu pharmacy kumakhala kovuta, chifukwa cha kuchuluka kwakukulu komanso kufunikira kolowetsa deta yolondola, malinga ndi kuchuluka, mtundu, masiku otha ntchito, etc. , makamaka m’nthaŵi yathu pamene kulibe nthaŵi yodikira ndi kuwononga nthaŵi. Pakati pamitundu yosiyanasiyana yamapulogalamu, ndikofunikira kuwunikira zodziwikiratu komanso zangwiro m'mawu aliwonse a mawu akuti CRM pulogalamu ya Universal Accounting System, yokhala ndi mfundo zamitengo yotsika mtengo komanso kusakhalapo kwa chindapusa cholembetsa, chomwe chimakhala chocheperako kangapo kuposa zomwe zimaperekedwa. Ndikoyeneranso kuzindikira dongosolo losavuta lomwe silifuna ndalama zowonjezera, chifukwa cha kusowa kwa maphunziro ndi maphunziro. Kusintha kosinthika kosinthika, sinthani kwa wogwiritsa ntchito aliyense payekhapayekha, kupereka phukusi lofunikira la ma module ndi zida zomwe mungasinthe ndikuwonjezera.

Onse ogwira ntchito ku pharmacy adzalembetsedwa mu CRM system ndi data yaumwini, mawu achinsinsi ndi malowedwe, zomwe ziyenera kulowetsedwa pakulowa kulikonse kuti zitsimikizire magawo awo. Dongosolo la CRM la pharmacies kuchokera ku kampani ya USU limasiyanitsidwa ndi ogwiritsa ntchito ambiri, pomwe antchito (opanga mankhwala) sangadikire kuti pulogalamuyo itulutsidwe, koma amagwira ntchito limodzi, panthawi, kulowetsa zidziwitso kapena kuzilandira pogwiritsa ntchito kusaka kwanthawi zonse. injini yomwe ilipo kwa aliyense. Koma nkhokwe, pomwe zidziwitso zonse za makasitomala, malonda, ndi zina zambiri zalowetsedwa, zidzakhala ndi ufulu woperekedwa, womwe umaganizira za udindo wa wogwira ntchito aliyense, kuletsa ntchito ndi ufulu wopeza. Njirayi ndiyofunikira kuti chidziwitso chikhale chotetezeka komanso chotetezeka, chomwe, chikasungidwa, chidzakhala cholimba komanso chapamwamba. Ndi kuphatikiza kwa ma pharmacies onse ndi nyumba zosungiramo katundu, kasamalidwe kamodzi ndikotheka, poganizira kuwongolera kwathunthu ndi kusanthula ntchito za ogwira ntchito, ndi malonda owoneka ndi milingo yamankhwala, kuwona kufunikira ndi mavoti a malo enaake. Komanso, dongosolo la CRM lidzazindikiritsa makasitomala okhazikika, kuwazindikiritsa ndi magawo akunja, kuwawerenga ndi zida zapadera pakhomo la pharmacy. Mukalembetsa makasitomala, tsiku ndi nthawi zidzalembedwa, ndikulowa munkhokwe yosiyana ya CRM, ndi data yonse, komanso zambiri zamapulogalamu ndi zogula, zolipira ndi ngongole, njira yolipira (ndalama kapena zopanda ndalama), kugulitsa kapena kugulitsa, ndi zambiri zolumikizirana ndi adilesi (ngati watumiza). Ndizotheka kugula mankhwala m'ma pharmacies, mwina pakompyuta, pophatikiza dongosolo lathu la CRM ndi masamba apaintaneti omwe adzapereka ndikuyika zida, kuzindikira malo omwe alipo, kulemba kuchuluka kwamtundu umodzi kapena wina, kupanga zofunsira, ma invoice. , zochita ndi ma invoice. Pogwiritsa ntchito zidziwitso zamakasitomala ogulitsa mankhwala, pulogalamuyo imatha kutumiza zambiri kapena mauthenga anu, zidziwitso, zazinthu zatsopano, mawonekedwe operekera, nthawi yake yolipira, mabonasi owonjezera, ndi zina zambiri. Sipadzakhalanso mizere m'ma pharmacies chifukwa chakusaka kwanthawi yayitali kwamankhwala. ndi kukambilana makasitomala. Ogulitsa (ogulitsa mankhwala) adzakhala ndi zambiri zamitundumitundu pofunsa pawindo la injini zosakira, kukhathamiritsa maola ogwira ntchito ndikuwonjezera kukhulupirika kwamakasitomala. Komanso, kupereka zidziwitso zonse pamitundu, ma analogi, mtengo, tsiku ndi momwe amagwiritsidwira ntchito mankhwala, kuwadutsa m'kaundula wa ndalama, kuphatikiza ndi zida zapamwamba kwambiri zomwe zimangopereka risiti ndikulowetsa zambiri mu dongosolo la CRM.

Dongosolo lathu la CRM limakupatsani mwayi wowongolera ndikusunga zolemba, kuyang'anira nyumba yosungiramo zinthu, kuchita ntchito zokhazikika, pogwiritsa ntchito zida zamakono (TSD ndi barcode scanner), zomwe zimathandizira kukhathamiritsa kwa ntchito, kuchita zowerengera mwachangu komanso moyenera. Kuwerengera kudzachitidwa ndi tsatanetsatane wazinthu zomwe zalembedwa mu nomenclature, kukonza zofunidwa ndi malo osavomerezeka, kuzindikiritsa malo omwe adachedwa komanso osakhalitsa, amatha kuwonjezeredwa nthawi iliyonse, kugulitsidwa pamtengo wotsika kapena kubweza. Kujambula chithunzi kumakhala kosavuta kugwiritsa ntchito webukamu.

Makamera otsata amakulolani kuwongolera njira zonse m'ma pharmacies kapena malo osungiramo zinthu za bungwe, kusamutsa zida ku kompyuta yayikulu munthawi yeniyeni. motero, ntchito ya ogwira ntchito, kupezeka kwa pharmacies, kugwira ntchito m'malo osungiramo katundu kudzawoneka. Kwa ogwira ntchito, kuwerengera kwa maola omwe adagwira ntchito kudzachitidwa, zomwe zidzangowerengera zambiri pakufika ndi kuchoka kuntchito, ndikuchoka kwakanthawi ndi kusakhalapo, nthawi yowonjezera kapena zolephera, ndi mabonasi, kuwerengera malipiro. Kuti zikhale zosavuta, pali foni yam'manja yomwe imagwira ntchito pa intaneti. Palinso mtundu wa demo, womwe umapezeka kwaulere patsamba lathu lovomerezeka, limodzi ndi ndemanga zamakasitomala, ma module owunikira ndi kusankha, zida ndi mndandanda wamitengo. Kuti mudziwe zambiri, funsani akatswiri athu omwe angakupangitseni ndikukuthandizani kusankha phukusi loyenera la chida.

Pulogalamu yodzichitira yokha ya USU CRM ya pharmacy imakupatsani mwayi wowonjezera zokolola, zomwe zimakhudza phindu labizinesi.

Kugwiritsa ntchito kachitidwe ka CRM m'ma pharmacies kumakhala chifukwa chomveka bwino chothandizira kukonza deta, kuchepetsa kangapo.

Mapulogalamu onse omwe akubwera adzalowa m'dongosolo la CRM, kukonzedwa zokha, ndikugawa maudindo pakati pa akatswiri.

Kusintha pafupipafupi kwa chidziwitso kumachepetsa kuchitika kwa zolakwika popanda kusokeretsa akatswiri.

Phatikizani mu dongosolo limodzi la CRM, mutha kukhala ndi chiwerengero chopanda malire cha ma pharmacies omwe angagwirizane ndikuwongolera nthawi imodzi, kumanga ntchito zomwe zakonzedwa, ndikusamalira akaunti ndi kusunga.

Kuperekedwa kwa ma invoice, zochita ndi ma invoice kudzakhala kokha, pogwiritsa ntchito ma templates ndi zitsanzo.

Ntchitoyi idzaganizira zonse zomwe zalandilidwa, osaphonya mwatsatanetsatane, kupanga chimodzi chonse posankha ndikusefa zambiri.

Ndizotheka kuphatikiza chiwerengero chopanda malire cha ma pharmacies ndi madipatimenti osungiramo katundu, ndikulumikizana ndi netiweki yakomweko.

Kodi wopanga ndi ndani?

Kugawa kwaufulu wogwiritsa ntchito kumakhazikitsidwa pamaziko a ntchito ndi udindo.

Pulogalamuyi imatha kusunga zidziwitso zopanda malire, kusunga zolemba zonse ndi chidziwitso chazinthu mu fomu yosunga zobwezeretsera pa seva yakutali, ndikutha kusaka mwachangu, ndi injini yosaka yokhazikika.

Makina opanga njira zopangira, kulowa kwa data mu CRM system, kuchotsa kulembetsa pamanja, kupereka zolondola komanso kukhathamiritsa kwa zolakwika.

Kutsata ntchito kudzakhala kosavuta komanso kosavuta kugwiritsa ntchito makamera a kanema, kulandira zipangizo mu nthawi yeniyeni.

Kugawika kwa chidziwitso, malinga ndi mfundo, kugawa bwino kwa data.

Madokotala amatha, ndi nthawi yochepa, kulandira zambiri zamankhwala, ndikuzipereka kwa makasitomala.

Zonse zokhudzana ndi mankhwala zidzasungidwa mu nomenclature, ndikuwonjezera chidziwitsocho ndi zizindikiro zochulukira, zizindikiro zamtundu, tsiku la kupanga ndi moyo wa alumali, khalidwe losungira, malo ndi chithunzi chophatikizidwa.

Kuwerengera kwa mtengowo kudzakhala kodziwikiratu, chifukwa cha chowerengera chamagetsi, kuwerengera mwachangu mtengo, malinga ndi mndandanda wamitengo ndi kuchuluka kwake.

Deta idzasinthidwa pafupipafupi.

Inventory ikuchitika osati kuchuluka kokha, komanso khalidwe, ntchito Integrated zipangizo zamakono (deta yosonkhanitsa otsiriza ndi barcode scanner).

Kulandira malipiro kudzakhala mumtundu uliwonse ndi ndalama, kuphatikizapo zolipirira, kutumiza pakompyuta ndi makadi.

Aliyense udindo anapatsidwa munthu nambala, amene amalola kusonyeza mayendedwe onse a mankhwala, kuwalowetsa mu katundu khadi.

Tsitsani mtundu wa makina

Mukamayambitsa pulogalamuyi, mutha kusankha chilankhulo.

Mutha kutsitsa mtundu wawonetsero kwaulere. Ndipo gwiritsani ntchito pulogalamuyo kwa milungu iwiri. Zambiri zaphatikizidwa kale kuti zimveke.

Kodi womasulirayo ndi ndani?

Makina ogwiritsa ntchito angapo amakulolani kuti mulowe mwachangu mu CRM system ya pharmacy, yokhala ndi mphamvu zonse kwa wogwira ntchito aliyense.

Kupanga malipoti osanthula ndi ziwerengero, zolemba.

Kutha kulumikiza PBX telephony, kulandira mwachangu zambiri za makasitomala.

Kusunga nkhokwe imodzi ya CRM kumakupatsani mwayi wowongolera kugulitsa kulikonse, kukhala ndi chidziwitso pa mbiri ya maubwenzi, ndi nthawi ndi mtengo wa ntchito yonse, kusanthula kufunikira ndi kufunikira.

Kwa wogwira ntchito aliyense, mudzatha kusunga nthawi yogwira ntchito, ndi zizindikiro zolondola za maola ogwira ntchito, ntchito yabwino ndi zina zowonjezera.

Mukangolowa zambiri za zomwe mwakonzekera, simudzayiwala za izi polandila zidziwitso zokha, kudzera mu mauthenga kapena ma pop-ups.

Misa kapena kutumiza kwaumwini kudzachitidwa ndi manambala olumikizana nawo kuchokera ku CRM maziko, mwachangu komanso moyenera, kulandira zidziwitso pakuchita bwino, kudziwitsa makasitomala za zotsatsa zosiyanasiyana, zinthu zatsopano ndi mabonasi.

Kusanthula zokwezedwa.

Mtengo wa dongosolo la CRM la pharmacy ndi wophiphiritsa ndipo umakondweretsa amalonda.

Makina opanga njira zopangira, ndikukhathamiritsa kwathunthu kwa nthawi yogwira ntchito.

Kusunga zidziwitso za CRM, ndi chidziwitso chatsatanetsatane pazofunikira.

Kugwiritsa ntchito makina osindikizira kusindikiza zilembo ndi macheke.

Onjezani cRM ku pharmacy

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CRM kwa pharmacy