Operating system: Windows, Android, macOS
Group of programs: Business automation
Program for maintenance
- Copyright protects the unique methods of business automation that are used in our programs.
Copyright - We are a verified software publisher. This is displayed in the operating system when running our programs and demo-versions.
Verified publisher - We work with organizations around the world from small businesses to large ones. Our company is included in the international register of companies and has an electronic trust mark.
Sign of trust
Quick transition.
What do you want to do now?
If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
Contact us here
During business hours we usually respond within 1 minute
How to buy the program?
View a screenshot of the program
Watch a video about the program
Download demo version
Compare configurations of the program
Calculate the cost of software
Calculate the cost of the cloud if you need a cloud server
Who is the developer?
Program screenshot
A screenshot is a photo of the software running. From it you can immediately understand what a CRM system looks like. We have implemented a window interface with support for UX/UI design. This means that the user interface is based on years of user experience. Each action is located exactly where it is most convenient to perform it. Thanks to such a competent approach, your work productivity will be maximum. Click on the small image to open the screenshot in full size.
If you buy a USU CRM system with a configuration of at least “Standard”, you will have a choice of designs from more than fifty templates. Each user of the software will have the opportunity to choose the design of the program to suit their taste. Every day of work should bring joy!
In recent years, service centres have been actively using a specialized program to perform maintenance in order to optimize certain levels of management, streamline document flow, and competently use the available labour, production resources, and financial resources. The interface of the program was developed with the expectation of the comfort of everyday operation, where users have access to a variety of technical extensions, a database of regulatory documentation templates, reference books of customers, repair services, personal information about staff specialists.
On the official website of the USU Software, technical repair programs take a special place. The developers managed to avoid common problems and mistakes, which makes the maintenance quality efficient and accurate. It is not so easy to acquire a suitable program that will simultaneously take control of organizational issues, establish communication with clients, provide a comprehensive assessment of staff performance, control the distribution of the organization's budget, and automatically draw up the necessary reports.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-11-05
Video of program for maintenance
It is no secret that the program architecture includes different categories of information support of any technical position. For each repair order, a special card is created with a photograph of the device, characteristics, type of malfunction, and damage. It is easy to attach any service-related documents to a separate digital card. It should be noted that the program adjusts operations in real-time. Users will not have to determine the stage of repair sessions for a long time in order to share relevant information with the customer.
Do not forget about control over the payment of wages to the employees of the maintenance centre. In this case, the program also applies additional criteria of auto-charges - the complexity of the repair, the time spent, positive feedback on the work of a particular master. The CRM software module, which is responsible for all types of communication with customers, promotion of maintenance, a set of marketing and advertising actions, does not need a separate presentation. If you urgently need to contact customers, then it is easier than ever to activate messaging via Viber or SMS.
Download demo version
When starting the program, you can select the language.
You can download the demo version for free. And work in the program for two weeks. Some information has already been included there for clarity.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
The program is equipped with a built-in designer of technical documentation, which allows you to prepare in advance acts of acceptance, contracts, other regulatory forms, and statements. In the absence of the required template in the digital database, you can safely add a new text file. Intelligent operational information takes maintenance to a new level of quality, where every management decision is based on statistical summaries, forecasts, the latest accounting indicators, graphs, and analytics tables. Management reports are generated on the same basis.
Today’s service centres are well aware of the benefits of digital support. With the help of the program, it is much easier to take control of key levels of the organization, put in order the workflow, establish communication with clients, and rationally use the budget and resources. In some cases, it is difficult to get by with the basic configuration, which forces the maintenance company to consider the possibilities of additional functional equipment. The list on the site makes it easy to pick up specific controls, plug-ins, and options.
Order a program for maintenance
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
Send details for the contract
We enter into an agreement with each client. The contract is your guarantee that you will receive exactly what you require. Therefore, first you need to send us the details of a legal entity or individual. This usually takes no more than 5 minutes
Make an advance payment
After sending you scanned copies of the contract and invoice for payment, an advance payment is required. Please note that before installing the CRM system, it is enough to pay not the full amount, but only a part. Various payment methods are supported. Approximately 15 minutes
The program will be installed
After this, a specific installation date and time will be agreed upon with you. This usually happens on the same or the next day after the paperwork is completed. Immediately after installing the CRM system, you can ask for training for your employee. If the program is purchased for 1 user, it will take no more than 1 hour
Enjoy the result
Enjoy the result endlessly :) What is especially pleasing is not only the quality with which the software has been developed to automate everyday work, but also the lack of dependency in the form of a monthly subscription fee. After all, you will only pay once for the program.
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Program for maintenance
The platform controls the key parameters of technical support, monitors repair operations, deals with documentation, regulates the deadlines of the execution of requests and the allocation of resources. Users need a minimum of time to master the tools of the program, to correctly use the built-in extensions and options, detailed analytical data, graphs, and tables. The configuration is capable of taking control of virtually every aspect of service, including communication with staff and customers. For each repair order, a special card is created with a photograph of the device, characteristics, a description of the type of malfunction and damage, and the planned amount of work.
When using the CRM module, it is much easier to work with loyalty programs, engage in activities to promote services, marketing, and advertising, auto-sending messages via Viber and SMS. The configuration closely monitors technical processes in order to be able to quickly make adjustments. Monitoring the price list of a maintenance centre helps to establish the profitability of a particular service, reduce costs, and assess the immediate and long-term economic prospects. The built-in documentation designer prepares in advance all acceptance certificates, contracts, statements, and financial reports. It is easier than ever to define a new template and add regulated forms to the database.
The configuration also includes paid content. Certain extensions and software modules are only available on request. Control over salary payments to maintenance centre employees is fully automated. It is not prohibited to use additional criteria of auto-accruals: the complexity of the repair, the time spent, and others. If problems are outlined at a certain level of management, there are technical malfunctions, profitability falls, then the program of maintenance will promptly report this. Sales of assortment, spare parts, components, and parts are controlled in a special program interface.
The maintenance system carefully monitors the indicators of customer activity, allows you to sort, group credentials, determine price segments, the most demanded services, and operations. Additional functionality issues are easily resolved through custom design, where you can choose from certain elements, software capabilities, extensions, and options. The trial version is distributed free of charge. Upon completion of the test operation, it is worth officially acquiring a license.