Operating system: Windows, Android, macOS
Group of programs: Business automation
Request management system
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If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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Who is the developer?
Program screenshot
A screenshot is a photo of the software running. From it you can immediately understand what a CRM system looks like. We have implemented a window interface with support for UX/UI design. This means that the user interface is based on years of user experience. Each action is located exactly where it is most convenient to perform it. Thanks to such a competent approach, your work productivity will be maximum. Click on the small image to open the screenshot in full size.
If you buy a USU CRM system with a configuration of at least “Standard”, you will have a choice of designs from more than fifty templates. Each user of the software will have the opportunity to choose the design of the program to suit their taste. Every day of work should bring joy!
The request management system is a specially developed software in the form of an integrated system designed to create and process requests, as well as to significantly simplify and facilitate the production processes of employees within the company. Thanks to the request management system, you can not only automate the distribution and management of requests in your production but also customize your work in a convenient and flexible routing table.
The application management program, in order to control, in addition to information data on the application itself, can also create a new reporting panel, where each stage and time characteristics for each application are clearly tracked. An automated system for managing requests helps you create your personal catalog of services, works, and goods sold, which significantly improves and brings interaction with requests to a new level. The management system not only calculates financial indicators for certain time periods and analyzes the level of demand for this type of work and services, but also fixes the cost specification for each request.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-11-05
Video of request management system
With the help of the application management system, you completely automate the entire business process of managing requests received from the company's clients by creating an application execution sheet generated on the basis of a template solution. The management program provides an opportunity for company employees to enter online accounts to check the arrival of new requests, their status, or to communicate with the support service. Using the order request management program, you minimize your costs not only by submitting requests and control through various interfaces but also by automatically assigning tasks to executors and escalating them if they are not completed on time.
The automated order control system also provides an opportunity for the applicant to see the appeal, its status, attach files to it, and also receive notifications about any changes by the executor, status, or priority. An advanced request management program that regulates the formation of requests at the enterprise allows you to set certain deadlines for their implementation, make a comparative analysis of the plan and actual results of the work of employees, as well as the types of requests and their statuses.
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When starting the program, you can select the language.
You can download the demo version for free. And work in the program for two weeks. Some information has already been included there for clarity.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
The system for organizing and processing orders is also characterized by easy manageability, which is expressed in a simple change in the requirements for the time frames for order fulfillment, as well as in the optimization of processes, forms of requests, and reporting indicators without programming.
If earlier employees performed chaotic actions or were inactive, having no idea about the specific end result in terms of quality and timing of work, now the management system makes their joint work not only transparent and manageable but also measurable and very effective. By working with the application management program, your business not only gains a wide range of opportunities to improve business processes in the enterprise, but also greatly simplifies them, which leads to more promising results in work and, accordingly, has a positive effect on generating income in your organization.
Order a request management system
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
Send details for the contract
We enter into an agreement with each client. The contract is your guarantee that you will receive exactly what you require. Therefore, first you need to send us the details of a legal entity or individual. This usually takes no more than 5 minutes
Make an advance payment
After sending you scanned copies of the contract and invoice for payment, an advance payment is required. Please note that before installing the CRM system, it is enough to pay not the full amount, but only a part. Various payment methods are supported. Approximately 15 minutes
The program will be installed
After this, a specific installation date and time will be agreed upon with you. This usually happens on the same or the next day after the paperwork is completed. Immediately after installing the CRM system, you can ask for training for your employee. If the program is purchased for 1 user, it will take no more than 1 hour
Enjoy the result
Enjoy the result endlessly :) What is especially pleasing is not only the quality with which the software has been developed to automate everyday work, but also the lack of dependency in the form of a monthly subscription fee. After all, you will only pay once for the program.
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Request management system
Automatic registration of the application in the system and notify the sender of the letter at his address. The ability to automate, manage and optimize most complex production processes at the enterprise. Creation of an extensive database on the method of registration and management of the application, the category of customers, and the type of requests. Ample opportunities for various kinds of settings, ranging from user groups and differentiation of rights, and ending with accepting requests via e-mail or by filling out a form on the site. Differentiation of the right to access information data for company employees, based on their official powers. The function of the virtual robot will help to organize all applications of applicants, as well as determine their type and assign priorities and performers for them. Let’s see what else helps the management and workers at the enterprise that decides to use the USU Software in its daily activities.
Create flexible reorder scheduling conditions suitable for any type of business. The ability to integrate with other systems and services, which greatly simplifies the work of company employees. The function of viewing the status of the application and adding comments to it. An ability to create an individual cycle for different types of requests. Automatic notification of various events using the notification management module and visual editor for all messages.
Possibility of multiple creations of orders, indicating the repetition interval during the day and the number of their repetitions. Availability of template responses from the database. Availability of the option to translate all information in the system into other electronic formats. Timely notification by the system of the days of the week when it is necessary to form applications, the date of their start and end of repetition, as well as the time before the start of work when they need to be created. Ensuring a high level of security when working in the system, thanks to the use of a password of particular complexity.
Formation by the system of analytical and financial reporting on all production activities and movements in the company. The ability to make changes and additions to the software system, depending on the wishes of customers.