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Izibalo zenkulumo


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Izibalo zenkulumo

Ukulawulwa kwekhwalithi yezingxoxo zocingo

Ukulawulwa kwekhwalithi yezingxoxo zocingo

Izibalo zenkulumo zenzelweni? Okokuqala, inikeza ukulawulwa kwekhwalithi okuzenzakalelayo kwezingxoxo zocingo. Akunangqondo ukukhetha umuntu ohlukile ongalalela zonke izingxoxo zocingo zabasebenzi namakhasimende. Lezi izindleko ezengeziwe. Futhi kuzoba khona isici somuntu. Umhloli kungenzeka ukuthi wenza ngokukholwa okungalungile. Angase angaboni noma yimaphi amaphutha ama-opharetha ngephutha lapho ekhuluma namakhasimende. Futhi futhi bangavumelana naye ukuze afihle ngamabomu amaphutha omsebenzisi othile wocingo. Futhi isistimu yolwazi ngeke ikwazi ukuvumelana. Akumele akhokhe iholo lakhe nyanga zonke. Izibalo zenkulumo zenkampani zizokwenza umsebenzi wazo ngokuqinile ngokuya nge-algorithm ecacisiwe.

Amagama angavumelekile engxoxweni

Amagama angavumelekile engxoxweni

Okokuqala, ungakha isichazamazwi esizofaka amagama angavumelekile engxoxweni. Ngemuva kwalokho, ungathola kalula lezo zingxoxo lapho la magama avela khona. Ungenza izichazamazwi eziningana futhi uqambe ngasinye sazo ukuze injongo yaso icace. Isichazamazwi singaqukatha amagama azochaza ukungeneliseki kwekhasimende ngomsebenzi wenkampani, ukunganeliseki ngesevisi, inkulumo ka-opharetha, umsebenzi womsebenzisi, ukuxhumana okungekuhle, ukuntuleka kwempendulo, umsebenzi ongasebenzi kahle, umsebenzi womsebenzisi ongaqinisekile, njll. Okulandelayo yizibonelo zemisho engavumelekile uhlelo olungayithola engxoxweni. Ungakwazi ukuqeqesha izibalo zenkulumo ngokungeza noma ukushintsha lolu hlu.

Ukunganeliseki kweKhasimende

Iklayenti alinelisekile ngamazwi omsebenzisi

Iklayenti alinelisekile ngomsebenzi womsebenzisi

Ukufaka isicelo kabusha iklayenti

Ukuxhumana okungalungile

Ayizange ithole impendulo, ayiqedanga

Isikhalazo esivela kuklayenti

Amagama ayiParasitic avela ku-opharetha

Amagama anciphayo

Umsebenzisi ukhuluma ngenkinga

Umsebenzi ongafanele womsebenzisi

Umsebenzi ongaqinisekile womsebenzisi

Ukuxolisa ko-opharetha

Izimbungulu, izinkinga, izimbungulu

Izingxoxo Ezingavumelekile

Izingxoxo Ezingavumelekile

Ukuhlaziywa kwenkulumo kubaluleke kakhulu ekuthengisweni. Uma u-opharetha enza amaphutha lapho ekhuluma neklayenti, khona-ke ukuthengisa kungaba kuncane kakhulu. Izingxoxo ezingavumelekile zingatholakala ngezindlela ezihlukahlukene. Ungenza okukhethiwe kwalezo zingxoxo zocingo lapho igama elithile noma ibinzana elivela kuzichazamazwi ezihlanganiswe ngaphambilini likhona engxoxweni. Ungakwazi futhi ukuhlaziya ngokwehlukana amagama eklayenti namagama o-opharetha wakho.

Ngaphezu kwalokho, ukusetshenziswa kokuhlaziywa kwenkulumo kukuvumela ngisho nokuba uthole izingxoxo lapho opharetha, ngokuphambene nalokho, engazange asho lokho obekufanele akusho. Ngokwesibonelo, awuzange uthi sawubona. Noma u-opharetha akazange anikeze igama lenkampani lapho ephendula ucingo. Noma ayizange inikeze umkhiqizo noma isevisi inhlangano yakho edinga ukuyinikeza wonke amakhasimende afonayo.

Izigaba ezihlukene zezingxoxo

Izigaba ezihlukene zezingxoxo

Ngomgomo ofanayo, izigaba ezihlukene zezingxoxo zingahlukaniswa. Uma iklayenti lisho umusho othile, kusho ukuthi belithanda isevisi ethile yakho noma umkhiqizo othile. Ungakha izichazamazwi ezengeziwe ezihlukile ukuze ukwazi ukuhlukanisa izingxoxo ngamaqembu ahlukene. Lokhu kuzokunika ithuba lokuqonda ukuthi yimaphi amaphesenti abathengi abanentshisekelo ohlotsheni oluthile lomkhiqizo wakho.

Ngokufanayo, kungenzeka ukuqonda iphesenti lamakhasimende angazange nje ashayele ukuze athole izindleko, kodwa alungele ukuthenga isevisi noma umkhiqizo. Sikulungele ukufaka i-oda lezimpahla noma senze i-aphoyintimenti nesisebenzi sakho ukuze sithole isevisi.

Umsebenzisi uphazamise iklayenti

Umsebenzisi uphazamise iklayenti

Ukuhlaziywa kwezinkulumo zezingcingo kukuvumela ngisho nokukhomba izingxoxo ezinjalo lapho opharetha ephazamisa iklayenti, okumvimbela ukuba aveze ngokugcwele umcabango wakhe. Okungukuthi, akuvumelekile. Ukuphazamiseka kushiya umbono omubi kuklayenti. Ungakwazi ngisho nokunquma ukuthi u-opharetha uphazamise kangaki iklayenti: kokubili ngokwemibandela yobuningi nanjengephesenti.

Futhi ngokuphambene nalokho, kuyenzeka ubone ukuthi umthengi uphazamise kangaki umphathi wakho wokuthengisa engxoxweni yocingo. Ngaphezu kwalokho, ungakwazi ukuhlaziya inani eliphelele leziphazamiso engxoxweni.

Kuthuleke engxoxweni

Kuthuleke engxoxweni

Izibalo zenkulumo zezikhungo zokuxhumana zingabona ukuthula. Ukuthula kuwuphawu olubi engxoxweni. Ungathola futhi ukuthula engxoxweni yocingo neklayenti. Inani lenombolo lizophinde libe khona - zingaki izikhathi lapho ukuthula kwenzeke khona. Amaphesenti nawo azoboniswa.

Izinga lenkulumo engxoxweni

Izinga lenkulumo engxoxweni

Isevisi yethu yokuhlaziya inkulumo ingabuye ihlaziye isivinini senkulumo engxoxweni. Kokubili isivinini senkulumo yomqhubi kanye nesivinini senkulumo yeklayenti kuzenza zihlaziyeke. Okubaluleke nakakhulu, yiqiniso, isivinini senkulumo yomqhubi. Kubalulekile ukuthi angakhulumi ngokushesha, ukuze umthengi abe nesikhathi sokubona ulwazi. Isivinini senkulumo silinganiswa ngamagama ngomzuzu.

Ubani owakhuluma kakhulu?

Ubani owakhuluma kakhulu?

Kubalulekile futhi ukuqonda engxoxweni yocingo owakhuluma kakhulu: opharetha noma umthengi. Uzokwazi ukuthatha isampula yezingxoxo lapho inkulumo yomenzeli ingaphezu noma ngaphansi kwephesenti elifunekayo lengqikithi yesikhathi sengxoxo. Kukhona futhi iphesenti lenkulumo yeklayenti kusukela esikhathini esiphelele esichithwa sikhuluma ocingweni. Ngokukhetha okunjalo, ungakwazi futhi ukucabangela isiqondiso socingo: noma ngabe bekukhona ucingo olungenayo noma ucingo oluphumayo. Kungenzeka futhi ukucabangela isikhathi socingo kanye no-opharetha othize. Umsebenzisi uyisisebenzi senhlangano esixhumane neklayenti ngocingo.

Ukuhlola Ingxoxo Yekhasimende

Ukuhlola Ingxoxo Yekhasimende

Ukuhlolwa kwengxoxo neklayenti kungasethwa ngokuzenzakalelayo ngohlelo lokuhlaziya. Ungakwazi ukucabangela zonke izici ezichazwe kulesi sihloko ngenhla. Ngokusekelwe ebukhoneni bokwephulwa okuthile noma inombolo yakho, ingxoxo ngayinye inganikezwa amaphuzu esikalini samaphuzu amahlanu. Futhi isamba sezilinganiso zawo wonke amapharamitha angezwe kusifanekiso sokulinganisa ukusebenza sizoba isilinganiso esiphelele somenzeli.

Ukuhlaziywa kwezingxoxo zocingo

Ukuhlaziywa kwezingxoxo zocingo

Ungenza ukuhlaziya okuhlukahlukene kwezingxoxo zocingo. Ukuhlaziya kwenziwa nganoma yisiphi isikhathi. Uhlelo lokuhlaziya inkulumo lukuvumela ukuthi uthole izibalo. Ngokusho kwedatha yezibalo, amagrafu ahlukahlukene angakhiwa ukuze abone isimo ngeso lengqondo. Kungenzeka futhi ukufaka idatha yezibalo emibikweni yokuhlaziya ezingcingweni. Ungakha imibiko eminingana eyahlukene yemisebenzi eyahlukene.




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