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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokuthumela i-SMS
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
I-CRM yemiyalezo ye-SMS isetshenziswa amabhizinisi esimanje ngokujulile. Lena indlela elula kakhulu yokugcina ukuxhumana njalo namakhasimende. Kudingeka ikakhulukazi amabhizinisi ahlukahlukene wenkonzo, kokubili okuzimele kanye nomphakathi (izinsizakalo zokuhlinzeka ngamanzi nokushisa, opharetha beselula, amagridi kagesi, izinkampani zomshuwalense, amabhange, izinhlangano zezikweletu ezincane, njll.). Kodwa-ke, izinkampani ezivamile zokuhweba kanye nenkonzo yonke indawo zisebenzisa izinhlelo ze-CRM zokuthumela i-SMS, ngoba kulula kakhulu futhi, ukufihla, ishibhile kunoku-oda izinhlelo ezikhethekile, ukuzivumelanisa nezinkundla zobuchwepheshe zabaqhubi beselula, njll Ngaphezu kwalokho, ukuthumela izaziso ( futhi hhayi i-SMS kuphela), ngokuvamile, kulula kakhulu ukukwenza ngosizo lohlelo lokuphatha ubudlelwano bekhasimende. Kwakuyi-CRM ekuqaleni eyayiklanyelwe ukuthwebula ama-nuances amancane kakhulu kanye nemininingwane yokusebenzelana nabalingani ngokunembe ngangokunokwenzeka, njalo igcina imininingwane yokuxhumana yakamuva futhi inikeza uhla olugcwele lwamathuba okuxhumana okusebenzisanayo.
Uhlelo, olwakhiwe ngochwepheshe boHlelo Lokubalwa Kwemali Lomhlaba Wonke, luhlangabezana ngokugcwele nazo zonke izidingo zamakhasimende ngokusebenza namandla alolu hlobo lwesofthiwe. I-USU ibisebenza emakethe yezicelo zamakhompiyutha isikhathi eside futhi inokuhlangenwe nakho okucebile ngokubambisana nezinkampani ezinobukhulu obuhlukahlukene kanye nemininingwane yemisebenzi (kokubili ezohwebo nezikahulumeni). Konke ukuthuthukiswa kwesofthiwe kwenziwa ezingeni lezindinganiso ze-IT zamazwe ngamazwe, zihlukaniswa ngesethi yemisebenzi ecatshangelwe kahle, ihlolwe ngaphambilini ezimweni zangempela zokusebenza, kanye nenani lokuncintisana (elivumayo kakhulu). I-interface yenziwe ngendlela elula kakhulu futhi enembile, ngakho akudingi isikhathi esiningi nomzamo ukuze ukwazi kahle. Ngisho nabasebenzisi abangenawo umuzwa wangaphambili we-CRM bangaqalisa ngokushesha okukhulu. Lolu hlelo luklanyelwe ukusebenza ngesikhathi esisodwa ngezilimi ezimbalwa, olulungele kakhulu izinkampani ezisebenza ezimakethe zamazwe ngamazwe. Ulwazi lokuqala ohlelweni ngesikhathi sokuqaliswa kwalo kanye nokwethulwa kwimodi yokusebenza lungafakwa ngesandla, lulayishwe ngendawo yokugcina impahla ekhethekile noma izinto zohwebo (izikena zebhakhodi, amatheminali okuqoqwa kwedatha, amarejista emali, njll.), futhi futhi zingeniswe zivela ezicelweni ezahlukahlukene zamahhovisi (Izwi, I-Excel, 1C, njll.). Njengoba i-CRM idalwa ekuqaleni, okokuqala, ukuthuthukisa ukusebenza kahle komsebenzi namakhasimende, ukunakwa okukhethekile kukhokhwa ekuqoqweni, ukucubungula nokugcinwa kolwazi mayelana nabalingani. Ikhadi lekhasimende liqukethe umlando ophelele wobudlelwano nekhasimende ngalinye, kusukela kumuntu wokuqala omaziyo, ibhizinisi (izinkontileka, izinsuku zokuthenga namanani, ukwakheka kwe-oda, njll.) kanye nolwazi lomuntu siqu (igama eligcwele, izinsuku zokuzalwa, imininingwane yasebhange, njll.) . Amakhadi asetshenziswa kakhulu lapho kuthunyelwa imiyalezo ye-SMS (kanye nezinhlamvu ngamanye amafomethi), okukuvumela ukuthi wenze ngokushesha uhlu lwezinombolo zocingo, amakheli e-imeyili, njll. Ukuthumela i-SMS CRM kunikeza inkampani ukuxhumana okusebenzayo nabathengi nganoma yisiphi isikhathi usuku, ngaphandle kokubheka impelasonto namaholide. Imojula yokusabalalisa okuzenzakalelayo ihlinzeka ngamathuba okwenza uhlu lwababhalisile ukuze lusatshalaliswe kokubili isisindo (bonke abamukeli bathola isaziso esifanayo) kanye nomuntu ngamunye (incwadi ehlukile ilungiselelwe iklayenti ngalinye) imilayezo ngesikhathi esibekwe ngokuqinile ngumsebenzisi. Uhlelo lubheka ukuthi kungenzeka yini ukuvela kwezinombolo zocingo ezingasebenzi futhi lukhiqize uhlu oluhlukile lwabamukeli i-SMS engathunyelwanga kubo ngenxa yezizathu zobuchwepheshe. Ngaphezu kwe-SMS, uhlelo luthumela i-imeyili kanye nezinhlamvu ze-viber, kanye nezingcingo zezwi kwababhalisile (imvamisa isetshenziswa ezimeni zokuthumela noma zokwamukela imininingwane ebaluleke kakhulu futhi ephuthumayo). Ukuze ulungiselele izinhlinzeko ezimibalabala, ezikhangayo zezentengiselwano, izincwajana zokukhangisa nolwazi zisebenzisa izici ezinemifanekiso yesitayela senkampani, abaphathi bangasebenzisa umhleli wombhalo we-HTML obonakalayo owakhelwe ngaphakathi. Ukonga isikhathi lapho ulungiselela imibhalo yezinhlamvu nemiyalezo ehlukahlukene, abasebenzi bangasebenzisa umtapo wolwazi wethempulethi ye-CRM, equkethe amakhulukhulu amasampula okuxhumana kwebhizinisi, imibhalo yokuhalalisela, njll. Lokhu kungaba lula kakhulu kunokumosha isikhathi nomzamo ekuqhamukeni nokwangempela. izifiso kanye nokwenza iziphakamiso zamanani ezifanele. Umtapo wolwazi uqukethe izinketho eziningi zakho konke okuthandayo nezinkathi. Kwanele ukukhetha okufunayo, engeza imininingwane yomuntu siqu kanye ne-SMS (i-imeyili-, viber-) incwadi isilungele ukuthunyelwa. Amakhasimende akho azohlala ekwazi ukwethulwa kwemikhiqizo emisha, izaphulelo zamaholide, ukuthengiswa kwesizini namaphromoshini.
Ngokungeziwe ezincwadini zebhizinisi, umtapo wolwazi uqukethe amasampula okwakheka okulungile kwamafomu emibhalo yezimali (i-accounting, indawo yokugcina impahla, ezohwebo, njll.), okuvumela ukuthi uqeqeshe ngokushesha abasha. Ngenxa yokuhlanganiswa kwe-CRM ezinhlelweni zokubala zebhizinisi, umsebenzi wokugcwalisa ngokuzenzakalelayo uyasebenza, oqinisekisa ukulayishwa ngokushesha kwemininingwane yomthengi kuma-invoyisi, ama-invoyisi, izinkontileka namanye amadokhumenti. Ngaphezu kwalokho, ukuthunyelwa kwedatha kuwo wonke ama-akhawunti ahlobene nezinto kuyavumelaniswa. Awusadingi ukuphinda ucubungule amafomu afanayo ngokufaka ulwazi ezigabeni ezihlukene zokubala. Ngakho-ke, asikho isidingo sokugcina inqwaba yabasebenzi bokuthengisa kanye nama-accountant ajwayelekile, abavame ukwenza imisebenzi enjalo evamile. Ngaphezu kwalokho, kuqinisekiswa ukwehla okukhulu kwamaphutha nokungalungi kwezimali, okuvame ukubangelwa ubudedengu, ukunganaki kanye neziqu eziphansi zabasebenzi. Ngosizo lwe-CRM, abasebenzi bayakwazi ukuhlela kahle amahora abo okusebenza ngokwakhiwa kwezinhlelo zansuku zonke, isonto, njll. iklayenti elibalulekile noma ukubhala imibhalo yesivumelwano esilandelayo. Izinhloko zeminyango zingabheka umsebenzi wabangaphansi kwazo nganoma yisiphi isikhathi, zihlole umthwalo nokusebenza kahle komsebenzi ngamunye, zilandelele amandla ezinkomba ezibalulekile (inani lamakhasimende, imihlangano, izingxoxo zocingo, ama-imeyili athunyelwe kanye ne-SMS, ivolumu yokuthengisa, umkhiqizo oholayo. izikhundla, njll.).
Uhlelo lokuthumela izimemezelo luzosiza ukugcina amakhasimende akho enolwazi lwakamuva ngezindaba zakamuva!
Uhlelo lokushayela amaklayenti ucingo lungashayela egameni lenkampani yakho, luthumele umlayezo odingekayo kuklayenti ngemodi yezwi.
Uhlelo lokuthumela i-SMS luzokusiza ukuthi uthumele umlayezo kumuntu othize, noma wenze inqwaba yeposi kubamukeli abambalwa.
Uhlelo lokuthumela izincwadi ezinombolweni zocingo lwenziwa kusukela kurekhodi lomuntu ngamunye kuseva ye-sms.
Isoftware ye-Viber yokuposa ivumela ukuthunyelwa kweposi ngolimi olulula uma kudingekile ukuxhumana namakhasimende akwamanye amazwe.
Uhlelo lokuthumela imiyalezo lwe-viber likuvumela ukuthi wakhe isizinda samakhasimende esisodwa esinamandla okuthumela imiyalezo kusithunywa se-Viber.
Uhlelo lokuposa lukuvumela ukuthi unamathisele amafayela ahlukahlukene namadokhumenti kokunamathiselwe, akhiqizwa ngokuzenzakalelayo uhlelo.
Uhlelo lokuthumela imiyalezo oluzenzakalelayo luhlanganisa umsebenzi wabo bonke abasebenzi kusizindalwazi sohlelo olulodwa, okwandisa ukukhiqiza kwenhlangano.
Uhlelo lokuthunyelwa kweposi ngobuningi luzoqeda isidingo sokwenza imilayezo efanayo kwiklayenti ngalinye ngokuhlukana.
Uhlelo lwe-SMS nge-inthanethi likuvumela ukuthi uhlaziye ukulethwa kwemiyalezo.
Uhlelo lwezingcingo eziphumayo lungashintshwa ngokuya ngezifiso zomuntu ngamunye zekhasimende ngabathuthukisi benkampani yethu.
Ubani umthuthukisi?
2024-04-19
Isidayeli samahhala siyatholakala njengenguqulo yedemo amasonto amabili.
Uhlelo lwe-newsletter ye-imeyili luyatholakala ukuze luthunyelwe kumakhasimende emhlabeni wonke.
Uhlelo lwamahhala lokuthumela i-imeyili luthumela imilayezo kunoma yimaphi amakheli e-imeyili owakhethela ukuwathumela ohlelweni.
Uhlelo lwamahhala lokuthumela imiyalezo ye-SMS luyatholakala kwimodi yokuhlola, ukuthengwa kohlelo ngokwalo akubandakanyi ukuba khona kwezimali zokubhalisa zanyanga zonke futhi kukhokhwa kanye.
Ukuze wazise amakhasimende mayelana nezaphulelo, ubike izikweletu, uthumele izimemezelo ezibalulekile noma izimemo, nakanjani uzodinga uhlelo lwezinhlamvu!
Isoftware ye-SMS ingumsizi ongenakushintshwa webhizinisi lakho kanye nokuxhumana namakhasimende!
Lapho uthumela i-SMS eyinqwaba, uhlelo lokuthumela i-SMS lubala kusengaphambili izindleko eziphelele zokuthumela imilayezo futhi luqhathanise nebhalansi ku-akhawunti.
Uhlelo lokuthumela i-SMS lusuka kukhompyutha luhlaziya isimo somlayezo ngamunye othunyelwe, lunquma ukuthi uthunyelwe noma cha.
Uhlelo lokuthumela imiyalezo nge-SMS lwakha izifanekiso, ngesisekelo ongathumela imiyalezo ngazo.
Ukuposa nokubalwa kwezincwadi kwenziwa ngokuthumela i-imeyili kumakhasimende.
Ungalanda uhlelo lokuposa ngenguqulo yedemo ukuze uhlole ukusebenza kuwebhusayithi ye-Universal Accounting System.
Uhlelo lwamahhala lokusabalalisa i-imeyili kwimodi yesilingo luzokusiza ukuthi ubone amakhono ohlelo futhi uzijwayeze nesixhumi esibonakalayo.
I-CRM yokuthumela nge-SMS isetshenziswa kakhulu amabhizinisi ezimakethe ezihlukahlukene minyaka yonke.
Yebo, amanye amathuluzi asetshenziswe ohlelweni, kanye nezinzuzo ezihlinzeka ngenkampani yomsebenzisi, azishaywa indiva futhi zithola ukusetshenziswa kwazo emisebenzini yansuku zonke yezinhlangano.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
I-Universal Accounting System, icabangela ulwazi olunzulu emakethe yesofthiwe, ihlinzeka ngomkhiqizo onenhlanganisela efanele yentengo kanye nemingcele yekhwalithi.
I-interface inengqondo futhi ilula, ayidingi isikhathi nomzamo ukuze ukwazi (ngisho nabasebenzisi abangenalwazi basheshe bafike emsebenzini).
Isethi yemisebenzi ihlangabezana kakhulu nezimfuneko zohlelo lwe-CRM oluphrofeshinali ngabasebenzisi abangahle.
Lapho esebenzisa uhlelo ebhizinisini, umthuthukisi uhlinzeka ngokwezifiso ezengeziwe, ecabangela imininingwane nezifiso zekhasimende.
Idemo kuwebhusayithi yonjiniyela inikeza isithombe esiphelele samakhono kanye nezinzuzo zokuncintisana ze-USU.
I-CRM ihlinzeka ngomsebenzi nganoma yiziphi izimpahla namasevisi ezindaweni zokukhiqiza, ezohwebo, zesevisi, njll.
Ubude bomugqa womkhiqizo akuthinti ukusebenza kwesoftware.
Ukunakwa okukhethekile kukhokhwa enhlanganweni yokugeleza kwemibhalo yebhizinisi futhi, okokuqala, ekubhaleni izincwadi namakhasimende.
Imojula ezenzakalelayo yokuthumela imilayezo ye-SMS ikuvumela ukuthi wazise amakhasimende ngokushesha ngesimo sezinhlelo zawo zokusebenza.
Zonke izincwadi, ezingenayo neziphumayo, zirekhodwa ohlelweni futhi zithunyelwe kubasebenzi abanomthwalo wemfanelo.
I-CRM iqapha ukucutshungulwa kwemibhalo kanye nezinsuku zokugcina futhi, uma kunesidingo, ithumela isikhumbuzi kumeyili yomsebenzi noma inombolo yocingo yomsebenzi (nge-SMS).
Ukuphatha ukusatshalaliswa kwemiyalezo kumafomethi we-viber- kanye ne-imeyili kungenziwa ngokuzenzakalelayo nangokuzenzela.
Isizinda samakhasimende esihlanganisiwe siqukethe lonke ulwazi lokuxhumana oludingekayo, olubuyekezwa njalo.
Umphathi angakha uhlu lwezinombolo zocingo ze-SMS eyinqwaba futhi ahlele isikhathi esiqondile sokuqala.
Oda i-cRM yokuthumela i-SMS
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokuthumela i-SMS
Le nketho ilungele ikakhulukazi uma i-SMS ithunyelwa kumakhasimende kwezinye izindawo zesikhathi.
Kukhona futhi ithuba lokusetha ama-imeyili angawodwana, lapho kwakhiwa uhlu lwababhalisile futhi umlayezo womuntu siqu ulungiselelwe ngamunye (akunandaba, i-SMS noma i-imeyili).
Lapho ithumela izaziso ze-imeyili, i-CRM inikeza okunamathiselwe kwi-imeyili kwamafayela ahambisanayo, amafomu, izinkontileka, ama-invoyisi, njll.
Umhleli obonakalayo owakhelwe ngaphakathi uklanyelwe ukulungisa imibhalo ye-HTML enemibalabala (okunikezwayo kwezentengiso, imilayezo yokukhangisa, njll.).
Ukusatshalaliswa kwe-viber okuzenzakalelayo (kokubili okukodwa kanye nesisindo) kulungiselelwe ngendlela efanayo.
Ngokungeziwe kumafomethi ombhalo, uhlelo luthatha ithuba lokudayela ngezwi kosonkontileka.
I-CRM iqukethe amathuluzi okuhlela nokuhleleka kahle kokuhamba komsebenzi.
Abaphathi benza uhlu lwemisebenzi yosuku noma iviki enenkomba eqondile yezinsuku ezinqunyiwe, kanye nekhono lokwengeza imininingwane ehlukahlukene, ukuphawula, njll., okuveza ingqikithi yomsebenzi.
Izinhloko zeminyango, ezihlale zifinyelela ezinhlelweni ezinjalo, zilawula ngokugcwele isimo emnyangweni ngesikhathi sangempela, noma ngabe abanye babasebenzi basebenza emgwaqeni noma bekude.
Lokhu kukuvumela ukuthi usabalalise kahle imisebenzi phakathi kwabangaphansi, ulawule izinga lomsebenzi, futhi uhlole ukusebenza komsebenzi ngamunye.
Ngezinjongo zokulawula usuku nosuku, yonke inkimbinkimbi yemibiko yokuphatha ekhiqizwa ngokuzenzakalelayo ihloselwe.
Imibiko yenziwa uhlelo ngokuhambisana neshejuli egunyaziwe futhi ihlinzeka abaphathi ngolwazi oluthembekile olubonisa imiphumela yomsebenzi, amandla ezinkomba ezibalulekile (amavolumu okuthengisa, inani lamakhasimende, ngisho nenani lama-imeyili ahlukahlukene).
Ukuze kuthuthukiswe ukusebenza kahle kwe-CRM, uhlelo lungenza kusebenze izinhlelo zokusebenza zeselula kumakhasimende nabasebenzi.
Ngomyalelo owengeziwe, ukuhlanganiswa kwamatheminali okukhokha, amarobhothi etelegram, ucingo oluzenzakalelayo, njll. kungenziwa.