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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokulawula umsebenzi
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
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Xhumana nathi lapha
Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1 -
Ungaluthenga kanjani uhlelo? -
Buka isithombe-skrini sohlelo -
Buka ividiyo mayelana nohlelo -
Landa uhlelo ngokuqeqeshwa okusebenzisanayo -
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo -
Qhathanisa ukucushwa kohlelo -
Bala izindleko zesofthiwe -
Bala izindleko zefu uma udinga iseva yefu -
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
Uma ibhizinisi likhulu, kudingeka kwenziwe izinqubo eziningi nsuku zonke, kuyilapho ochwepheshe abaningi neminyango behileleka, okuya ngokuya kuba nzima ukugada, futhi ngaphandle kokuqapha okufanele, kunengozi enkulu yokulahlekelwa okuthile okubalulekile, ukwenza amaphutha angenakulungiseka, ngakho-ke abanikazi bezinkampani bafuna ukukhulisa isiteji ngokusebenzisa i-CRM ukuze balawule imisebenzi. Ubuchwepheshe be-CRM obukhuthaza ukuzethemba kosomabhizinisi, njengoba bekwazile ukufakazela ukusebenza kahle kwabo ekuhleleni ubudlelwano bokusebenza kanye nokusungula izindlela zokusebenzelana namakhasimende kanye nozakwethu. Umthengi wezinsizakalo noma wezimpahla ungumthombo oyinhloko wemali engenayo, futhi ezimweni zokuncintisana okuqinile, amafemu ahlukahlukene anomugqa ofanayo webhizinisi, umsebenzi oyinhloko ukuheha nokugcina inzalo. Uma ifomethi yokukhomba abathengi phesheya isetshenziswe iminyaka eminingi, khona-ke emazweni e-CIS lo mkhuba ukhona eminyakeni yamuva, futhi uthuthuka ngokushesha, ubonisa imiphumela emihle. Isifiso sokuzivumelanisa namaqiniso omnotho wesimanje kanye nezidingo zebhizinisi zisivumela ukuthi sigcine izikhundla eziphezulu ku-niche yethu, sibe yisinyathelo esisodwa ngaphambi komncintiswano futhi sinikeze amakhasimende ethu isevisi yekhwalithi ephezulu. Ukwethulwa kwesistimu kunganikeza ukulawula okuqhubekayo phezu komsebenzi wabasebenzi, ukulungela amaphrojekthi noma imisebenzi, kuyilapho ama-algorithms esofthiwe ecubungula ulwazi ngendlela ephumelela kakhulu kunomuntu, ngaphandle komkhawulo ngevolumu. I-Automation isiza ukulandelela ngesikhathi esisodwa zonke izinqubo ezenzeka enhlanganweni, cishe akunakwenzeka ukuhlela ngaphandle kokubandakanyeka kwamathuluzi e-elekthronikhi noma kuphela ngezindleko ezengeziwe zezimali. Kodwa ukwethula ifomethi ye-CRM kuphela ukurekhoda izenzo zabasebenzi ngeke kube ukutshalwa kwezimali okunengqondo, njengoba amandla ayo ebanzi kakhulu, kuhlanganise nokudala indlela yokusebenzisana phakathi kweminyango, ukuxhumanisa ngokushesha kwezindaba ezivamile, ukunciphisa isikhathi sokulungiselela, usizo ukusebenza nabalingani, ukuhlinzeka ngamathuluzi engeziwe okwazisa nokukhulisa ukwethembeka.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-11-01
Ividiyo ye-cRM yokulawula umsebenzi
Le vidiyo ingesiNgisi. Kodwa ungazama ukuvula imibhalo engezansi ngolimi lwakho lwendabuko.
Kunezinhlelo eziningi ze-CRM ku-inthanethi zokulawula umsebenzi, kepha akuzona zonke ezifanelekile, izindleko azifanelekile endaweni ethile, ukuntuleka kwamathuluzi abalulekile, noma ukusetshenziswa kwazo kuyinkimbinkimbi ngokuqeqeshwa okude okungatholakali kubantu abajwayelekile. abasebenzisi. Ukusesha uhlelo lokusebenza oluphelele kungase kubambezeleke, kuyilapho izimbangi zizonyathela ezithendeni zabo, ngakho-ke siphakamisa ukuthi singabaniki ithuba futhi bazenzele inkundla ephumelelayo. Ukuthuthukiswa kwesofthiwe ngayinye kusukela ekuqaleni kudinga ukutshalwa kwezimali okubalulekile, futhi inketho yokusebenzisa i-Universal Accounting System ifanele noma yimuphi usomabhizinisi. Enhliziyweni yalokhu kucushwa kukhona isixhumi esibonakalayo esivumelana nezimo, esinohlu olubanzi lwamathuluzi okuzenzakalela, kuyilapho ungakhetha lezo zinketho ezidingekayo kuphela ukuxazulula izinjongo zakho. Ukuguquguquka kwesicelo kusho ikhono lokulisebenzisa ezindaweni ezihlukahlukene zomsebenzi, ngokulungiswa okuphelele kuma-nuances wokwenza ibhizinisi, imisebenzi. Uhlelo lusekelwe kubuchwepheshe obusebenzayo, besimanje obungakwazi ukugcina ukukhiqiza okuphezulu kuyo yonke impilo yokusebenza, ukufakwa kwefomethi ye-CRM kuzokhulisa amandla okufaka isicelo. Uhlelo luzolawula noma yiziphi izinqubo zebhizinisi ezicaciswe kuzilungiselelo, lunikeze imibiko enembile, enemininingwane. Ngaphezu kokwenza ngokwezifiso isixhumi esibonakalayo, isoftware evela enkampanini yethu ye-USU ihlukaniswa kalula nokuphatha nokuqonda inhloso yemisebenzi, umumo kumenyu. Sizame ekuqaleni ukudala iphrojekthi efanele izigaba ezahlukene zabasebenzisi, amakhono ekhompiyutha ayisisekelo anele. Ukuze i-CRM ilawule umsebenzi ukuze isebenze ngokwezidingo zekhasimende, lapho isetshenziswa, ama-algorithms ayalungiswa azonquma inkambo yesenzo, alungise noma yikuphi ukuphambuka, akubonise embikweni ohlukile. Ngenxa yokuhlelwa kokugeleza komsebenzi kwangaphakathi, ochwepheshe kuzodingeka bafake ulwazi olungekho kuzifanekiso ezilungiselelwe, eziqedwe kancane. Ukufunda izinto eziyisisekelo zokusebenzisa izinzuzo zesofthiwe kuzothatha amahora ambalwa kakhulu, ukuthi ukwaziswa okuvela kubathuthukisi kuthatha isikhathi esingakanani, futhi kungahlelwa ukude.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ubani umhumushi?
Khoilo Roman
Umhleli omkhulu obambe iqhaza ekuhumusheni le software ezilimini ezahlukene.
Incwadi yeziqondiso
Okokuqala, ngemva kokufaka isofthiwe, kufanele udlulisele ulwazi kubasebenzi, amakhasimende, izimpahla ezibonakalayo zenkampani, imibhalo ye-elekthronikhi ku-database entsha. Kunezindlela ezimbili, ukufaka idatha mathupha kumakhathalogi, okungenzeka kuthathe izinsuku ezimbalwa, noma ukusebenzisa inketho yokungenisa ngokusekelwa kwamafomethi ahlukahlukene wefayela, kuyilapho inqubo izothatha imizuzu. Usuvele unesisekelo esilungisiwe, ungaqala ukunquma amalungelo okubonakala kolwazi kanye nokufinyelela emisebenzini yabasebenzisi, ugxile emisebenzini. Ngakolunye uhlangothi, le ndlela izovumela ukudala izimo ezinethezekile zabasebenzi, lapho kungekho lutho olungadingekile oluphazamisa imisebenzi eyabelwe, futhi ngakolunye uhlangothi, luzovikela ulwazi oluyimfihlo ethonyeni langaphandle. Abasebenzi ababhalisiwe kuphela abazokwazi ukungena ohlelweni futhi kuphela ngemva kokufaka ukungena ngemvume, iphasiwedi, ukukhetha indima, lokhu kuqinisekisa ukuthi akukho okungenzeka kube nethonya lomunye umuntu futhi kusiza ukulawula isikhathi somsebenzi wabasebenzi. Kudalwa indawo eyodwa yolwazi phakathi kwayo yonke iminyango, iminyango kanye nezinsizakalo, okusiza ukugcina imigomo ye-CRM ukuze kuhlanganiswe ngokushesha izindaba ezifanayo. Kubaphathi, lokhu kuzoba ithuba elengeziwe lokulawula abangaphansi kude, ukuthola iqoqo lemibiko. Ekhalendeni le-elekthronikhi, ungahlela amaphrojekthi, ubeke imigomo futhi unqume abadlali abazothola ikhadi lomsebenzi ngesikhathi esifanele, kuyilapho isenzo ngasinye, isiteji esiqediwe sirekhodwa, esiza ukuhlola ukukhiqiza. Ukwethulwa kohlelo lwe-CRM kuzosiza ukwandisa izinga lokugqugquzela abasebenzi, ngoba iziphathimandla zizokwazi ukwazisa ikhwalithi nokukhiqiza, ngakho-ke zithole izindlela zokugqugquzela abasebenzi abanentshisekelo. Umhleli we-elekthronikhi uzosiza abaphathi ukuthi bahlele futhi baqedele imisebenzi ngesikhathi esifanele, lapho kulula khona ukumaka imisebenzi ephuthumayo futhi bathole izikhumbuzo kusengaphambili, okubaluleke kakhulu uma umsebenzi uphezulu. Amathuba okuthuthukisa awagcini nje ekuqapheni abasebenzi, abanzi kakhulu, esikunikeza ukuwaqinisekisa ngokusebenzisa isethulo, ukubuyekezwa kwevidiyo.
Oda i-cRM yokulawula umsebenzi
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokulawula umsebenzi
Kukho konke ukusebenza kwalo, uhlelo luhlala lusebenziseka kalula, lufaka isandla ekuqaliseni okusheshayo nasekubuyiseleni ekutshalweni kwezimali. Njengoba umsebenzi uqhubeka, kungase kube nesidingo soshintsho, izengezo kumasampuli amadokhumenti, abasebenzisi abanamalungelo athile bazokwazi ukwenza lokhu, ngaphandle kwesidingo sokuxhumana nabathuthukisi. Ngokunwetshwa kwenani lemisebenzi noma isidingo samathuluzi engeziwe, ukuthuthukiswa kungenzeka, noma ngabe sekudlule isikhathi esiningi kusukela ekusetshenzisweni. Izindleko zohlelo lokusebenza zincike ngokuqondile kusethi yezinketho ezikhethwa yikhasimende, ngoba zihlala zitholakala kunoma yiliphi izinga lebhizinisi. Ngokusetshenziswa kwefomethi ye-CRM nokuqapha okuqhubekayo kwemisebenzi yenkampani, kuzoba namathemba engeziwe okuthuthukiswa nokwanda kwemakethe yokuthengisa. Ukuze kungabi okungenasisekelo encazelweni yentuthuko yethu, sikweluleka ukuthi uzame eminye yemisebenzi yayo ngaphambi kokuthenga amalayisensi, usebenzisa inguqulo yedemo. Uhlelo lwethu lwe-CRM lokulawula umsebenzi lusatshalaliswa mahhala, kodwa lunemikhawulo yesikhathi yokuhlolwa, nakuba lokhu kwanele ukuqonda kalula ukwakha imenyu nokuthola umbono wefomethi yesikhathi esizayo.