Urutonde: 4.9. Umubare w'amashyirahamwe: 357

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM kumashuri yimbyino

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Automatisation ikoreshwa neza mubice byinshi byibikorwa ninganda, ituma kuzamura byihuse ireme ryimicungire nubuyobozi, gushyira inyandiko muburyo, kubaka neza abakozi no gukora kugirango urwego rwimibanire yabakiriya. Imyitozo yerekana ko amahame shingiro ya CRM kumashuri yimbyino ari ngombwa. Hifashishijwe ibikoresho bya CRM, urashobora gukurura abashyitsi bashya, gusesengura imikorere yimari nyuma yo kwamamaza no kwamamaza, no kwerekana amakuru no kohereza ubutumwa.

Kurubuga rwa sisitemu ya software ya USU, hari ibicuruzwa byinshi bya software nibisubizo bigufasha guteza imbere neza urwego rwimikoranire nabaguzi, harimo na CRM ya sisitemu yo kubyina. Nibyiza, byizewe, kandi nibikorwa byinshi. Iboneza bifite ibyo ukeneye byose kugirango ukore neza kuri CRM, utegure ibyangombwa bigenga ishuri ryimbyino, kugenzura ubuziranenge nibisabwa na serivisi, gutanga ubufasha bwamakuru, gukora ubushakashatsi bwisesengura kumyanya yatoranijwe, no gutegura raporo.

Ntabwo ari ibanga ko ubwiza bwa CRM ahanini buterwa ninkunga yamakuru. Buri mwanya wibaruramari ryishuri ryimbyino urashobora gutondekwa - abakiriya, amasomo, abarimu, ibikoresho byibikoresho, cyangwa ikigega cyishuri. Kwirukana ishuri ryimbyino rishingiye kuri automatike ntabwo bigoye nkuko ubitekereza. Sisitemu irashobora gukoreshwa nabantu benshi icyarimwe, izahita yongera umusaruro wibikorwa bya CRM. Urashobora kohereza ubutumwa bugufi, gusesengura ibyifuzo byabashyitsi, guhindura ubukangurambaga no kuzamura ubudahemuka mubyukuri.

Ninde uteza imbere?

Ntiwibagirwe ko ibintu byingenzi biranga abakiriya byatoranijwe nishuri ryimbyino kugiti cye. Urashobora gukoresha amafoto, abiyandikisha, amakarita ya club ya magneti. Hariho byinshi bishoboka. Sisitemu itanga uburyo kuri buriwese kugirango azamure ireme ryumuryango nubuyobozi bwa CRM. Niba ishuri ryimbyino risa nkumuntu kuba umwe muri iyo myanya igoye koroshya no gutunganya inzira zingenzi zubuyobozi, ubwo rero ni kure cyane yukuri. Imiyoboro ya Digitale na kataloge, urutonde rwinshi rwibanze, abafasha ba software batandukanye, hamwe na module birahari kubakoresha.

Nta shuri ryimbyino ritanga amahirwe yo gukora muburyo burambuye hamwe no kubara no gusesengura serivisi. Sitidiyo irashobora kwamamaza imbyino, gukurura abashyitsi, gusuzuma imikorere yintambwe runaka yo kwamamaza. CRM isesengura itangwa muburyo bworoshye cyangwa bugaragara. Ikintu cyingenzi cya sisitemu ni auto-generation yimeza yabakozi. Muri iki kibazo, abakoresha barashobora gushyiraho ibipimo byose. Porogaramu igenzura gahunda yakazi ya mwarimu, uzirikane igihe gikwiye kubakiriya kandi urebe niba ibikoresho bikenewe.

Mu gice icyo ari cyo cyose, icyifuzo gikurikije igenzura ryikora risobanurwa no kuba hari inkunga yihariye ya software, mu gihe inyungu nyamukuru y’imishinga yo gukoresha imashini iri kure yo kuba igiciro cya demokarasi. Gahunda ishinzwe byimazeyo gutegura imirimo yishuri ryimbyino. Izi neza tekiniki yibanze ya CRM, irashobora gutanga raporo irambuye kuri buri cyiciro cyibaruramari gikora, gutegura inyandiko zikenewe mugihe gikwiye no gutegura ingengabihe, gutanga ibiteganijwe, no kwemerera gahunda zubudahemuka gushyirwa mubikorwa bisanzwe ishingiro.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Porogaramu igenga ibintu byingenzi nibikorwa byogucunga ishuri ryimbyino, ikora ibyangombwa, ikurikirana aho ikigega nigikoresho cyo mwishuri gihagaze.

Umufasha wa sisitemu yibanda kubungabunga CRM, yiga ibyo umukiriya akunda, asuzuma urwego rwibikorwa, ategura raporo ihuriweho. Sisitemu ntikuraho amahirwe yo gukoresha amakarita ya club ya magnetiki, amatike yigihembwe, ibyemezo, nibindi biranga gahunda yubudahemuka. Ishuri ryimbyino rirashobora gukora gahunda nziza yamasomo. Mugihe utegura ipantaro, iboneza bizirikana ibisabwa byose.

Umubano wa CRM ushingiye ku gukwirakwiza kwinshi kwa SMS kubutumwa bwabakiriya, bizafasha umuryango kumenyesha abakoresha amasomo yimbyino, gusangira amakuru yamamaza. Ku buryo butandukanye, ishuri ryimbyino rirashobora kugenzura ibicuruzwa bitandukanye. Imigaragarire idasanzwe yashyizwe mubikorwa kubwizo ntego.

Tegeka crm kumashuri yimbyino

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM kumashuri yimbyino