Urutonde: 4.9. Umubare w'amashyirahamwe: 163

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yo gutanga serivisi

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

CRM yo gutanga serivisi ifatwa nkigikoresho cyiza cyo gukorana nabakiriya muri software Universal Accounting Sisitemu, itangiza inzira yimbere muri serivisi yo gutanga, bityo igabanya amafaranga yumurimo wo kwiyandikisha no kuyitanga ubwayo. Kandi serivisi, nayo, ibona abakiriya banyuzwe nibitangwa bityo bakayizerwa. Sisitemu ya CRM ya serivise yo gutanga nuburyo bworoshye bwo kubika amakuru kuri buri mukiriya, ibyo ategeka, ibyo akeneye nibyo akunda, kandi inatanga serivisi zayo kugirango ibikorwa byabakiriya byiyongere, bikurura ibicuruzwa bishya.

By the way, sisitemu ya CRM ya serivise yo gutanga ikora igenzura rya buri munsi kubakiriya kumatariki yanyuma yo guhura kandi ikora urutonde rwabagomba kuvugana mbere ya byose - ohereza kwibutsa ibyateganijwe gutangwa, utange ibindi, byiza cyane uburyo bwo gutanga cyangwa kumenyesha serivisi nshya za serivisi. Urutonde rugabanywa mubakozi ba serivisi kandi ishyirwa mu bikorwa ryarwo rikurikiranwa na sisitemu ya CRM - niba itumanaho ritabaye, kubera ko sisitemu ya CRM itabonye amakuru ajyanye n'ibisubizo, bigomba koherezwa n'umukozi nta kabuza nyuma y'ibikorwa byakozwe. , sisitemu ya CRM izibutsa umuyobozi ibikorwa byatsinzwe. Ubusanzwe imikoranire itezimbere ubwiza bwimikoranire kandi biganisha kumubare munini wo kugurisha muri serivisi yo gutanga.

Sisitemu ya CRM nayo iroroshye kuko igufasha gukora gahunda yakazi kuri buri mukiriya, ukurikije ibyo asaba kandi ikagenzura uko bikorwa nayo muburyo bwikora, kandi igihe cyo gutanga raporo kirangiye, itegura raporo kuri buri umuyobozi ukwe, yerekana itandukaniro riri hagati yimanza ziteganijwe nizarangiye mubyukuri. Iyi raporo ituma bishoboka gusuzuma neza imikorere ya buri mukozi ukwe hamwe na serivisi yo gutanga muri rusange. Muri gahunda imwe yakazi yashushanijwe muri sisitemu ya CRM, ubuyobozi bushobora kongera imirimo yabo no kugenzura irangizwa ryakazi, igihe cyabyo nubwiza.

Mubyongeyeho, sisitemu ya CRM ikora indi mirimo myinshi yingirakamaro. Kurugero, mugihe utegura serivise yohereza ubutumwa bugufi, bugamije gukomeza itumanaho ryiza hamwe nabakiriya, birahagije kwerekana ibipimo byabakurikirana intego yo kohereza ubutumwa, hitabwa kubikubiye mubyamamajwe na / cyangwa ibihe byamakuru, na sisitemu ya CRM izakora yigenga urutonde rwabafatabuguzi bagwa munsi yibi bipimo, kandi inohereze ubwigenge ubutumwa, icyakora, urebye niba hari ikimenyetso kiri mumwirondoro wabo kubyerekeye kwemererwa kwakira ayo mabaruwa. Ikimenyetso nkicyo kigomba kuba muri sisitemu ya CRM kugirango uzirikane ibyifuzo byabakiriya bayo no kubungabunga inyungu zabo. Inyandiko zoherejwe zabitswe muri dosiye yihariye ya buri mufatabuguzi, bityo bigakora amateka yimibanire no gukuraho kwigana amakuru muri serivisi itanga.

Twabibutsa ko muri sisitemu ya CRM, abakiriya bagabanijwemo ibyiciro byerekana imico yabo rusange, mugihe ibyiciro byatoranijwe na serivise ubwayo, ukurikije ibyo ikunda, ibyiciro byometse kuri sisitemu ya CRM muburyo butandukanye. kataloge. Iri gabana ryemerera serivisi yo gutanga serivisi hamwe nitsinda ryintego, bihita byongera igipimo cyimikoranire kandi bigatwara igihe cyabakozi, kuko igitekerezo kimwe, ukurikije imitungo yitsinda, gishobora koherezwa kumukiriya umwe, ariko kuri bose abakiriya bafite ibyifuzo bisa icyarimwe. Twabibutsa kandi ko inyandiko zikubiyemo ibintu bitandukanye zubatswe muri porogaramu yo gutangiza amakuru ku buryo bwihariye bwo kwamamaza no gutanga amakuru kuri serivisi, ishobora kuba ifite, ibyo bikaba byongera gutuma bishoboka kwihutisha gahunda yo kohereza ubutumwa muri CRM, kohereza ubutumwa .

Ubwiza bwa CRM - shyira inyandiko zose kumwirondoro wabakiriya, bikwemerera kugira hafi ububiko bwuzuye bwimikoranire kuva igihe umukiriya yiyandikishije muri CRM, bigakorwa mugihe yabanje kuvugana na serivise. Iyo wiyandikishije ukoresheje ifishi idasanzwe, amakuru yihariye arinjizwamo, harimo imibonano, hamwe namakuru yaturutse aho umukiriya yamenyeye isosiyete ubwayo arasobanuwe, bidufasha gukora iperereza kubikorwa byibikoresho byo kwamamaza serivise ikoresha mugihe iteza imbere serivisi zayo. Ibisobanuro birambuye birashobora kongerwa kuri CRM nyuma - uko umubano utera imbere.

Imiterere ya sisitemu ya CRM ishyigikira imiterere yandi masoko yose akorera muri gahunda yo gutangiza - izi ni inyemezabuguzi, ibicuruzwa, umurongo wibicuruzwa, ububiko bwamakuru, nibindi bitandukanye, ukurikije umurongo wo hejuru watoranijwe. Ibisobanuro birambuye byerekanwa na tabs zitandukanye, aho imbere muri buriwese hari urutonde rurambuye rwibintu bijyanye, inzibacyuho hagati ya tabs ikorwa mukanda rimwe.

Kwishyiriraho porogaramu bikorwa n'abakozi ba USU kure hifashishijwe umurongo wa interineti, aho umukiriya atwaye ntacyo bitwaye, ariko ibyifuzo bye nibisabwa nibyambere kandi byitabwaho mugihe washyizeho gahunda nuburyo bwa elegitoronike.

Ninde uteza imbere?

Automatisation ya serivise yoherejwe, harimo nubucuruzi buciriritse, irashobora kuzana inyungu nyinshi mugutezimbere uburyo bwo gutanga no kugabanya ibiciro.

Hamwe na comptabilite ikora kuri ordre na comptabilite muri societe itanga, gahunda yo gutanga izafasha.

Kubara kubitangwa ukoresheje gahunda ya USU bizagufasha gukurikirana byihuse ibyuzuzwa no kubaka inzira yohereza ubutumwa.

Kurikirana itangwa ryibicuruzwa ukoresheje igisubizo cyumwuga muri USU, gifite imikorere nini na raporo.

Porogaramu ya serivise yohereza ubutumwa igufasha guhangana nuburyo butandukanye bwimirimo no gutunganya amakuru menshi kubitumiza.

Ibaruramari ryuzuye rya serivise yoherejwe nta kibazo kandi ihungabana bizatangwa na software yo muri sosiyete ya USU ifite imikorere ikomeye nibindi byinshi byiyongera.

Gukora neza kubitanga byikora biragufasha guhindura akazi kwohereza, kuzigama umutungo namafaranga.

Gahunda yo gutanga igufasha gukurikirana iyubahirizwa ryibicuruzwa, kimwe no gukurikirana ibipimo byimari muri sosiyete yose.

Kuramo verisiyo yerekana

Porogaramu yo kugemura ibicuruzwa igufasha gukurikirana byihuse ibyakozwe haba muri serivisi ishinzwe ubutumwa no muri logistique hagati yimijyi.

Porogaramu yohereza ubutumwa izagufasha guhitamo inzira zo gutanga no kuzigama igihe cyurugendo, bityo wongere inyungu.

Niba isosiyete isaba kubara serivisi zitangwa, noneho igisubizo cyiza gishobora kuba software ivuye muri USU, ifite imikorere yambere hamwe na raporo yagutse.

Porogaramu itandukanijwe ninteruro yoroshye hamwe nogukoresha byoroshye, ituma bishoboka kuyitoza byihuse kubakozi ba serivise zidafite ubumenyi nuburambe bwa mudasobwa.

Imirimo y'abakozi b'umurongo igufasha kwakira amakuru agezweho avuye aho akorerwa, bigatuma bishoboka gukurikirana neza imikorere.

Kugirango uhindure gahunda kuri mudasobwa ya buri mukoresha, hari amahitamo arenga 50 yo gushushanya, umukozi ahitamo iyariyo yose kugirango atere umwuka.

Umukozi wabonye uruhushya rwo gukora muri gahunda ahabwa kwinjira hamwe nijambobanga ryihariye, bigizwe numwanya wihariye kuri we.

Gukorera mumwanya wihariye bisaba umukozi kuba ashinzwe ubwiza bwamakuru yashyizwe ahagaragara nigihe cyo kuyashyira.

Tegeka crm ya serivisi yo gutanga

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yo gutanga serivisi