Gulani pulogalamuyi

Mutha kutumiza mafunso anu onse ku: info@usu.kz
Mulingo: 4.9. Chiwerengero cha mabungwe: 54
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Mayiko: Zonse
Opareting'i sisitimu: Windows, Android
Gulu la mapulogalamu: USU software
Cholinga: Zodzichitira zokha

app kwa desk yothandizira

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Fananizani masinthidwe a pulogalamuyi

Kusankha kotchuka
Zachuma Standard Katswiri
Ntchito zazikulu za pulogalamu yosankhidwa Onerani vidiyoyi
Mavidiyo onse akhoza kuwonedwa ndi mawu ang'onoang'ono m'chinenero chanu
exists exists exists
Multi-user operation mode pogula zilolezo zoposa chimodzi Onerani vidiyoyi exists exists exists
Kuthandizira zilankhulo zosiyanasiyana Onerani vidiyoyi exists exists exists
Kuthandizira kwa hardware: makina ojambulira barcode, osindikiza malisiti, osindikiza zilembo Onerani vidiyoyi exists exists exists
Kugwiritsa ntchito njira zamakono zotumizira makalata: Imelo, SMS, Viber, kuyimba kwa mawu Onerani vidiyoyi exists exists exists
Kutha kukonza kudzaza kwa zikalata mu Microsoft Word format Onerani vidiyoyi exists exists exists
Kuthekera kosintha zidziwitso za toast Onerani vidiyoyi exists exists exists
Kusankha kapangidwe ka pulogalamu Onerani vidiyoyi exists exists
Kutha kusintha kutengera kwa data kukhala matebulo Onerani vidiyoyi exists exists
Kukopera mzere wamakono Onerani vidiyoyi exists exists
Kusefa deta mu tebulo Onerani vidiyoyi exists exists
Thandizo pakuyika magulu mizere Onerani vidiyoyi exists exists
Kupereka zithunzi kuti muwonetse zambiri zachidziwitso Onerani vidiyoyi exists exists
Chowonadi chowonjezereka kuti muwonekere kwambiri Onerani vidiyoyi exists exists
Kubisa kwakanthawi mizati ya wogwiritsa ntchito aliyense payekha Onerani vidiyoyi exists exists
Kubisa kokhazikika mizati kapena matebulo kwa onse ogwiritsa ntchito inayake Onerani vidiyoyi exists
Kukhazikitsa maufulu a maudindo kuti athe kuwonjezera, kusintha ndi kufufuta zambiri Onerani vidiyoyi exists
Kusankha minda yoti mufufuze Onerani vidiyoyi exists
Kukonzekera kwa maudindo osiyanasiyana kupezeka kwa malipoti ndi zochita Onerani vidiyoyi exists
Tumizani deta kuchokera kumatebulo kapena malipoti kumitundu yosiyanasiyana Onerani vidiyoyi exists
Kuthekera kogwiritsa ntchito posungira Data Onerani vidiyoyi exists
Kuthekera kosintha mwamakonda akatswiri kusunga database yanu Onerani vidiyoyi exists
Kuwunika zochita za ogwiritsa ntchito Onerani vidiyoyi exists

Konzani pulogalamu ya desiki yothandizira


M'zaka zaposachedwa, pulogalamu ya Help Desk yakhala yotchuka kwambiri kuti iwunikenso mfundo zoyendetsera kasamalidwe kaukadaulo kapena ntchito zothandizira, kuyambitsa njira zatsopano zogwirira ntchito, kukonza ntchito ndikukulitsa bizinesiyo mwadongosolo. Kuchita bwino kwa pulogalamuyi kwatsimikiziridwa mobwerezabwereza muzochita. Kuwongolera pazigawo za Desk Thandizo kumakhala kokwanira, zida zonse zofunikira zimawonekera zomwe zimakulolani kuti muzitha kuyang'anira ntchito ndi zopempha zomwe zikuchitika, kukonzekera zokha malamulo ndi malipoti, ndikuwongolera zothandizira ndi ndalama.

Dongosolo la USU Software (usu.kz) lakhala likulimbana ndi zovuta zaukadaulo wapamwamba kwambiri kwa nthawi yayitali, zomwe zimapangitsa kuti zitheke kuyika malire a Help Desk, kutulutsa pulogalamu yothandiza kwambiri yomwe imatsimikizira mwachangu. kufunika kwake. Ngati mukungodziwa pulogalamuyo, tikukulimbikitsani kuti muwunike mawonekedwe ochezeka komanso mwachilengedwe. Palibe chowonjezera apa. Madivelopa nthawi zambiri amalephera kulinganiza magwiridwe antchito ndi mawonekedwe a polojekiti. Katundu wina amaposa mnzake. Ma regista a Help Desk ali ndi zambiri zazomwe zikuchitika komanso makasitomala. Ogwiritsa ntchito alibe vuto kukweza zolemba zakale zamapulogalamu kuti awone maoda omwe amalizidwa, kulozera ku zolemba zakale, malipoti, ndikuphunzira momwe amalumikizirana ndi makasitomala. Mayendedwe a ntchito amawonetsedwa mwachindunji ndi pulogalamuyi munthawi yeniyeni. Izi zimapangitsa kuti zikhale zosavuta kuyankha mavuto, kuyang'anira malo a ndalama zakuthupi ndi ntchito zothandizira, kulamulira nthawi ya dongosolo, mwamsanga funsani makasitomala kuti afotokoze zambiri.

Kudzera pa Help Desk ndikosavuta kusinthanitsa zidziwitso, mafayilo azithunzi, zolemba, malipoti oyang'anira, kuyang'anira tebulo la ogwira ntchito pogwiritsa ntchito pulogalamu yomangidwira. Ngati dongosolo layimitsidwa, ndiye kuti ogwiritsa ntchito sakhala ndi vuto lozindikira zifukwa zochedwa. Sichikuphatikizidwapo mwayi wogwiritsa ntchito pulogalamuyi kulimbikitsa ntchito za Desk Thandizo, kuchita nawo zotsatsa ma SMS, kulumikizana ndi makasitomala. Ma module apadera akhazikitsidwa pazochita izi. Makampani ambiri amapanga luso la CRM kukhala imodzi mwama projekiti apamwamba kwambiri.

Pakadali pano, mapulogalamu a Desk Yothandizira amagwiritsidwa ntchito m'mafakitale ambiri. Malo ogwiritsira ntchito pulogalamuyi samangokhala pa IT-sphere. Pulogalamuyi ingagwiritsidwenso ntchito ndi mabungwe aboma omwe amayang'ana kwambiri kuyanjana ndi anthu, makampani ang'onoang'ono, ndi amalonda payekha. Makinawa angakhale yankho labwino kwambiri. Palibe njira yophweka, yapamwamba, komanso yodalirika yowonjezera maudindo a kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe ka kayendetsedwe kake. Pulogalamu ya Help Desk imayang'anira momwe ntchito zimagwirira ntchito ndi chithandizo chaukadaulo, imayang'anira momwe ntchito ikuyendera komanso masiku omaliza a ntchito, komanso imapereka chithandizo chazolemba. Palibe chifukwa chowonongera nthawi yochulukirapo pazochita zokhazikika, kuphatikiza kuvomera zopempha ndikuyika dongosolo, njirazo zimangochitika zokha. Ndikosavuta kutsata zochitika zonse zomwe zikuchitika komanso zomwe zakonzedwa kudzera mukukonzekera koyambira. Ngati kuyimba kwina kumafuna zina zowonjezera, wothandizira zamagetsi amakukumbutsani izi. Tsamba la Help Desk ndilabwino kwa ogwiritsa ntchito onse popanda zoletsa zilizonse. Mlingo wa luso la makompyuta ndi wosafunika kwenikweni.

Pulogalamuyi imagawa njira zopangira (mwachindunji chithandizo chaukadaulo) m'magawo angapo kuti alimbikitse kuwongolera ndikuyankha nthawi yomweyo zovuta zazing'ono. Mwayi tsopano watseguka kuti mulankhule mwachindunji ndi makasitomala, kusinthana zambiri, ndi kutumiza SMS. Kupatula apo, ogwiritsa ntchito amatha kusinthana mwachangu mafayilo ojambulidwa ndi zolemba, malipoti owunikira komanso azachuma.

Kupanga kwa akatswiri a Desk Thandizo kumawonetsedwa bwino pazithunzi, zomwe zimalola kusintha momwe ntchitoyo ikugwirira ntchito ndikuyika ntchito zotsatila. Mothandizidwa ndi pulogalamuyi, ntchito ya katswiri aliyense imayang'aniridwa, zomwe zimathandiza ogwira ntchito nthawi zonse kupititsa patsogolo luso, kudziwa zofunikira, maudindo ovuta a bungwe. Module yazidziwitso imayikidwa mwachisawawa. Iyi ndi njira yosavuta yosungira chala chanu pazomwe zikuchitika. Ngati ndi kotheka, muyenera kudabwa ndi nkhani zophatikiza nsanja ndi mautumiki apamwamba ndi mautumiki. Pulogalamuyi ndiye yankho labwino kwambiri kwamakampani osiyanasiyana a IT, ukadaulo kapena ntchito zothandizira, mabungwe aboma, kapena anthu pawokha.

Sikuti zida zonse zikuphatikizidwa mu mtundu woyambira. Zosankha zina zilipo pamtengo. Muyenera kuphunzira mosamala mndandanda womwe ukugwirizana nawo. Yambani kusankha chinthu choyenera ndi mawonekedwe owonetsera. Mayeso ndi kwaulere. Zaka mazana awiri zapitazo, Adam Smith adapeza chodabwitsa: kupanga mafakitale kuyenera kugawidwa kukhala ntchito zosavuta komanso zofunika kwambiri. Iye adawonetsa kuti kugawanika kwa ntchito kumalimbikitsa kukula kwa zokolola pamene ogwira ntchito akuyang'ana pa ntchito imodzi amakhala amisiri aluso ndikugwira ntchito zawo bwino. M'zaka zonse za 19th ndi 20th, anthu adakonza, kupanga, ndi kuyang'anira makampani, motsogozedwa ndi mfundo yogawanitsa ntchito ndi Adam Smith. Komabe, m'dziko lamakono, ndikwanira kuyang'anitsitsa kampani iliyonse - kuchokera kumalo ogulitsa mumsewu kupita ku chimphona chapadziko lonse monga Microsoft kapena Coca-Cola. Zidzapezeka kuti ntchito zamakampani zimakhala ndi njira zambiri zamabizinesi obwerezabwereza, chilichonse chomwe chimakhala chotsatira ndi zisankho zomwe zikufuna kukwaniritsa cholinga china. Kulandila oda yamakasitomala, kutumiza katundu kwa kasitomala, kulipira malipiro kwa antchito - zonsezi ndi njira zamabizinesi zomwe pulogalamu yothandizira ndiyofunikira kwambiri.