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Mapulogalamu USU

CRM ya kuyeretsa kouma

Kusintha mwachangu.
Kodi tsopano mukufuna kuchita chiyani?

Ngati mukufuna kudziwa pulogalamuyo, njira yofulumira kwambiri ndikuwonera kanema wathunthu, ndiyeno koperani mawonekedwe aulere ndikugwira nawo ntchito. Ngati ndi kotheka, pemphani ulaliki kuchokera ku chithandizo chaukadaulo kapena werengani malangizowo.

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  Kodi kugula pulogalamu?
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  Onani chithunzi cha pulogalamuyo
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  Tsitsani mtundu wa makina
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  Werengani mtengo wa mapulogalamu
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  Werengani mtengo wamtambo ngati mukufuna seva yamtambo
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  Kodi wopanga ndi ndani?

Chiwonetsero cha pulogalamu

Kuchita bwino kwa bizinesi iliyonse pantchito yantchito kumatengera mtundu wa ntchito ndi makasitomala, komanso kuyeretsa kouma sikungakhalenso komweko. Chifukwa chake, kuyendetsa njira za CRM mukuyeretsa kouma ndikofunikira kwambiri. Kupanga maubale ndi kasitomala ndi ntchito yowononga nthawi, yomwe imagwira ntchito bwino pakampani. Maziko otukuka bwino kwa ubale wamakasitomala ndi kupititsa patsogolo ntchito zamsika pamsika ndikukhazikika ndi kukonza kwa data. Izi zikachitika mwachangu komanso molondola, kusamalira kosunga nkhokwe ya kasitomala kudzakhala kosavuta. Ntchito za CRM zimaphatikizapo zinthu zosiyanasiyana: kulembetsa makasitomala, makina okhazikika owadziwitsa, kupanga zopereka zapadera ndi mapulogalamu apadera, kuchotsera kwapadera, ndi zina zambiri. ndikofunikira kugwiritsa ntchito ukadaulo wamakono wa bizinesi.

Dongosolo la USU-Soft limapatsa ogwiritsa ntchito mwayi wokwanira wa ma CRM, kukhazikitsa kwake kudzakonzedwa m'njira yabwino kwambiri pakampaniyo. Okonza athu awoneratu kuti ntchito m'mabizinesi osiyanasiyana oyeretsa amachitika m'njira zosiyanasiyana, kotero pulogalamu yathu imakhala ndi makompyuta osinthika. Mapangidwe a pulogalamu ya CRM amawonetsedwa m'mitundu yosiyanasiyana kuti igwirizane ndi zofunikira komanso zofunikira pakampani iliyonse yotsuka youma. Izi zimapangitsa kuti ntchito ya CRM yowuma ikhale yosavuta komanso yothandiza momwe zingathere, kotero kuti makasitomala azikhala othamanga kwambiri komanso abwino. Ubwino waukulu wa USU-Soft system ndikuchulukitsa kwa CRM pulogalamu yoyeretsa youma, chifukwa chake mumakonza njira zonse zogwirira ntchito munthawi imodzi komanso kasamalidwe ndikuwongolera kugwiritsa ntchito nthawi yogwira ntchito.

Kodi wopanga ndi ndani?

Popeza mabungwe otsuka owuma amafunikira chitukuko chokwanira cha maubale ndi makasitomala kuti agulitse mwachangu komanso phindu lochulukirapo, ntchito za dongosolo lathu loyeretsera youma la CRM sizongokhala ndi nkhokwe ya makasitomala. Mumagwiritsa ntchito zida za gawo ili kukonzekera ntchito ndikuwongolera kukhazikitsa kwake: pulogalamu yoyeretsa youma ya CRM imawonetsa ntchito zonse zomwe zakonzedwa ndikumaliza malinga ndi kasitomala aliyense. Izi ziziwonetsetsa kuti madongosolo aperekedwa munthawi yake ndipo zithandizira kukhulupirika kwamakasitomala. Kupereka kwa ntchito kumakhala kosavuta, popeza kudzaza mgwirizano uliwonse kumatenga nthawi yochepera yogwira ntchito. Dongosolo loyeretsa louma la CRM limathandizira kudzazidwa kwazipangano zokhazokha pogwiritsa ntchito template yokhazikika. Mukamapanga mgwirizano wopezera ntchito ndikukonzekera momwe mungasankhire, mumasankha mitengo pamitengo yosiyanasiyana, yomwe pakhoza kukhala nambala yopanda malire.

Ubwino wapadera wa CRM yoyeretsa ndi kuthekera kodziwitsa makasitomala osagwiritsa ntchito zowonjezera. Ogwira ntchito anu azitha kutumiza ma SMS ndikutumiza maimelo osasiya pulogalamu yoyeretsa ya CRM. Mumatumiza zidziwitso zakukonzeka kwa dongosololi, zikomo kwambiri patchuthi, komanso kudziwitsa kukwezedwa ndi kuchotsera komwe kumachitika mu bizinesi yoyeretsa. Imodzi mwa ntchito zazikuluzikulu za malangizo a CRM ndikupanga zopereka zapadera komanso zosangalatsa kwa makasitomala wamba kuti akweze kukhulupirika kwamakasitomala. Kuti muchite ntchitoyi, pulogalamu yathu imakupatsani mwayi wopanga malipoti, omwe amapereka chidziwitso cha omwe amagwiritsa ntchito nthawi zambiri poyeretsa. Zambiri zitha kugwiritsidwa ntchito popanga mitundu yotsitsa ndi kukweza. Maganizo olingalira bwino a pulogalamuyi amathandizanso kuti CRM igwire bwino ntchito: mothandizidwa ndi gawo lapadera, mumafufuza mwatsatanetsatane zandalama kuti mupeze ntchito zopindulitsa kwambiri komanso zodziwika bwino ndikuwona kuti ndi ntchito ziti zomwe zikufunika kupitilizidwa ndi Kukwezeleza.

Tsitsani mtundu wa makina

Mukamayambitsa pulogalamuyi, mutha kusankha chilankhulo.

Kodi womasulirayo ndi ndani?

Izi zimakuthandizani kuti mukwaniritse zomwe zikufunika pamsika ndikulimbikitsa msika wanu. Kuphatikiza apo, njira yathu yoyeserera youma yoyeretsa CRM ipereka chidziwitso chokwanira chatsamba lililonse lazamalonda lomwe lidayendetsedwa kuti liwunikenso ndalama zotsatsa. Ndi kuthekera kwakukulu kwa mapulogalamu, mutha kulimbikitsa zopikisana zanu ndikukhala oyamba pamsika! Ubwino wosangalatsa wa pulogalamu yowuma ya CRM ndi njira yosavuta, yolumikizira laconic komanso mawonekedwe owoneka bwino, chifukwa chake kugwiritsa ntchito mapulogalamuwa kumamveka kwa ogwiritsa ntchito mulingo uliwonse wamakompyuta owerenga. Simukusowa nthawi yambiri yogwira ntchito kuti muphunzitse ogwira nawo ntchito mapulogalamu, pomwe mudzakhala otsimikiza nthawi zonse pazomwe zachitika. Wogwiritsa ntchito aliyense amakhala ndi ufulu wopeza mwayi woyenera malinga ndi udindo wake, pomwe oyang'anira ndi oyang'anira amapatsidwa mwayi wapadera. Mu CRM yoyeretsa youma, mutha kuwongolera nthambi zonse za kampani yoyeretsa youma, kuwunika momwe amagwirira ntchito ndikuwunika momwe ntchito ikuyendera.

Mudzakhalanso ndi database yathunthu ya omwe amapereka ndi ena omwe mungawongolere maubale ndi malo okhala nawo. Zina mwazomwe mapulogalamuwa ali nazo ndizowerengera zowerengera, chifukwa chake mutha kuonetsetsa kuti nthambi sizisokonezedwa. Mutha kusunga zolemba zogula, mayendedwe ndi zolembedwera pachinthu chilichonse kuti mugule munthawi yake kuchokera kwa omwe amapereka. Kuti muwone kupezeka kwa zotsuka ndi zotsukira m'malo osungira, mutha kuwona zomwe zilipo pakatsalira zotsalira. Kusintha kwa zochitika m'nyumba yosungira kumapereka gawo lililonse munjira zonse zofunikira kuti ma oda akwaniritsidwe munthawi yake. Malipoti a kampani yanu nthawi zonse amapangidwa mwanjira imodzi yamakampani, chifukwa mutha kuyipanga pamakalata posonyeza tsatanetsatane ndi logo.

Konzani crm kuti ayeretse

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CRM ya kuyeretsa kouma