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  5. System of control of requests
Rating: 4.9. Number of organizations: 944
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Countries: All
Operating system: Windows, Android, macOS
Group of programs: USU Software
Purpose: Business automation

System of control of requests

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System of control of requests - Program screenshot

A request control system is an important element for running any type of business. A request from a client is the first line on the way to the sale of a product or service. The request control system allows you to organize customer support, monitor the execution of each order according to the specified deadlines, and monitor the proper execution of the received request. Through the request control systems, you can plan the calendar execution of orders, distribute responsibilities between employees. Such capabilities are possessed by the program from the USU Software company. Through a smart program, you can assess the degree of the workload of each specialist by day and working hours. With the convenience of the program in the tabular presentation of lists of requests, each user should be able to customize filters according to the desired parameters.

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Through the use of the system, you can exercise control at any stage of order execution. The functionality of the USU Software can be thought out individually. When working with clients, our developers take into account all the nuances of the applicant company. For the correct recording of activities, their analysis, and planning, any enterprise must organize the collection of information, create a database of contractors, establish correct interaction with customers, carry out correct order management, monitor employees, register services or goods. All these functions are included in the USU Software’s request management platform. In the time-saving system, the formation and printing of documents can be performed automatically.


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USU Software helps to keep track of important requests, plan work for each specific specialist. Through the platform, you can organize automatic sending of SMS messages, which can be carried out individually and in bulk. If your company uses marketing to advertise services or products, the system can help you effectively analyze marketing decisions regarding new customer flows and incoming payments. The system is configured for financial control. The program displays statistics on payments, loans, and debts, as well as costs by item. With the help of the program, you can analyze the work of employees and compare the results of personnel based on various criteria. USU Software perfectly interacts with various devices and the latest technologies. This significantly raises the image of your company.

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System of control of requests

Integration with the company’s website is available to display information on the Internet. To understand the quality of a sold service or product, you can connect a quality assessment. For the convenience of payment, the setting of work with payment terminals is available. The program is not burdened with unnecessary functions, the algorithms are simple and do not require training. Our developers are ready to offer other functions for your company, contact us by e-mail or at the numbers indicated in the contacts. The request control system from the USU Software development team significantly simplifies the work with requests, makes the service better and more efficient. Manage requests, control, and the entire enterprise as efficiently as possible. Using the program USU Software, you can maintain a database of clients; subsequently, a unified database of customers and suppliers will be formed. You’ll be able to enter details about the participants in the transactions, planned activities, and actions taken for each individual order.

The step-by-step execution can be tested in any order. During the gradual execution of the order, it is possible to organize the distribution of tasks among employees. For each employee involved in the workflow, you can track the volume of work performed, quality control. Recording of the sale of goods and the provision of services is available. Through the system, you can keep a general and detailed inventory of stocks. An automated product can be configured to automatically complete contracts, forms, and other documentation. Control of the revenue and expenditure side of the company's budget is available. The system reflects the statistics of orders and completed orders, at any time you can track the history of interaction with each individual client. Monitoring of cooperation with suppliers is available. In the system, you’ll be able to keep detailed financial records and control. The system allows you to control the activities of each employee. With the help of the system, you can organize an effective mailing list. Features of the program allow you to generate the most informative reports for the director of the company, and a lot more!

The platform integrates with telephony. Through the system, you can manage branches and structural divisions. Using the system, you can set up an assessment of the quality of the services provided. The program can be configured to integrate with payment terminals. USU Software is free of errors by backing up data. Nice design and simple functions will delight you. Integration with instant messenger apps is possible. USU Software is constantly evolving towards integration with the latest technologies. Other business management options are also available for optimization within the system. USU Software’s control system is just one of many quality tools from a wide variety of program capabilities.