Operating system: Windows, Android, macOS
Group of programs: Business automation
Free system for help desk
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If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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Who is the developer?
Program screenshot
A free Help Desk system in demo mode is presented on the website of the USU Software system. This is a multifunctional system that solves many of your problems!
Who is the developer?
2024-04-20
Video of free system for help desk
Speed, quality, mobility - all this is present in the development of the USU Software. You can also get a free consultation on any company system. Installation is carried out remotely and very quickly. It allows saving a significant amount of time, as well as achieving the desired result almost instantly. The system itself consists of three sections: reference books, modules, and reports. To connect the Help Desk system, you need to fill out the reference books once. It reflects information describing your organization - addresses of branches, a list of employees, services provided, etc. This is done not only to ‘get acquainted’ with the application but also to automate many operations in the future. The entered information does not have to be duplicated when creating different forms, contracts, invoices, etc. All these documents are stored in a single free database. To get access to it, the employee registers and receives his own username. The electronic supply of one organization is connected by a local network or the Internet. Each user may choose the desired design of the desktop template, as well as customize the interface language. The international version of the desk system provides all languages of the world, without exception. Access rights in the Help Desk system vary significantly. This free function is regulated by the head of the institution himself, giving subordinates a limited amount of information necessary for their work. He can also track the dynamics of the actions of each person, view the performance, and evaluate his work. Here you may formulate future tasks in advance, and then monitor their implementation. In order not to waste time on manual calculations, rely on the information provided in the application"s desk reporting. It constantly analyzes incoming information, creating a wide variety of management reports. With all this, its functionality is distinguished by downright childish simplicity. People with any level of information literacy cope with this attitude, and they do not need to make titanic efforts for this. USU Software Help Desk system is created taking into account the requirements of specific users and meet the requirements of the modern market. Hence, you can safely entrust them with the management of many cases, and yourself to do something more important. The guaranteed quality of services provided helps attract new interested users and strengthen existing positions. For constant communication with the population, you can use the free mailing of messages on an individual or mass basis. There is also a unique addition to the system - the function of instant quality assessment. Immediately after the provision of the service, the client receives a message with a reflection proposal. Based on the given marks, you can correct existing shortcomings in time and improve your work. Download a free demo Help Desk system and see all the benefits of using it!
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Help Desk system provides many functions that facilitate the infrastructure of both public and private enterprises. Automation of various repetitive actions allows optimizing the work of the enterprise at all stages. The free database finds a record of any person who has ever approached you. Use backup storage to protect yourself from unnecessary risks.
Order a free system for help desk
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Free system for help desk
The system operates both via the Internet and through local networks. If your office is limited to one building, it is convenient to use the second option. To link distant objects, the Internet is preferable. Separate logins are issued at registration to each user. Customize different aspects of the functionality as you see fit. Here you can change the design of the desktop or the interface language. Control over financial transactions makes it possible to optimally calculate the budget. The lightweight interface allows working in the application anywhere. The user"s skill level does not play a fundamental role.
Help Desk applications from USU Software allow you to manage all business processes of an organization. Moreover, the number of users is not limited. The task scheduler is useful for setting up a schedule of many system actions in advance. The free one-to-one and bulk mailing feature is a great way to keep in touch with customers. When creating each project, our specialists take into account the needs of your business. Hence, as a result, you get a unique supply with a pronounced individual color. In addition to the basic set, the functionality can be supplemented with various bonuses for a separate order. For example, mobile staff and customers applications open up new development prospects in all directions. The connection with the official portal of the company helps to promptly reflect the most relevant information, without spending a lot of time on it. A free demo version of the Help Desk application is available for viewing at any time. To optimize any working process, the number of approbations is minimized (by decreasing the external dots of contact). Simultaneously, the boundaries between dynamic divisions are erased. An authorized person provides a unified system of contact. Such a mechanism is applied when it is necessary to assure the participation of the consumer in a complex system. A mixed centralized or decentralized touch prevails. Contemporaneously, the divisions of the company can operate fully autonomously in the presence of one corporate warehouse system.