Operating system: Windows, Android, macOS
Group of programs: Business automation
Free Service desk
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Verified publisher - We work with organizations around the world from small businesses to large ones. Our company is included in the international register of companies and has an electronic trust mark.
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What do you want to do now?
If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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Who is the developer?
Program screenshot
Want to get a free desk service? Download the demo version of the application on the website of the USU Software system, and you will definitely like the result of your work!
Who is the developer?
2024-04-18
Video of free Service desk
The full-format version of the product provides an unlimited amount of all-around development opportunities. This software takes care of not only your service and the quality of the service provided but also a host of other important matters. The first step is to create a database. It collects a variety of information about the work of the enterprise - applications, contracts, invoices, a complete history of relationships with customers. All employees have access to it, subject to registration. At the same time, they receive a personal login, protected by a password, and enter it each time they log into the system. The menu of the free service and its full-format version is presented in three desk sections. The first desk section - reference books, is intended for preliminary settings that help to adjust further work. Here you will need to enter a description of your company - its branches, employees, services, items, and more. In this case, it is not necessary to write everything by hand, you may use free import from a suitable source. The second desk section is called modules. It carries out daily work: filling out applications, registering clients, generating tasks, and processing them. At the same time, the desktop software allows operating with different file formats without unnecessary red tape. It is very convenient from the point of view of saving time and competent organization of document flow. For example, when creating a new desk application, the program automatically fills in the columns that are familiar to it and are available in the database. You may accompany the entry with a photograph of the client or a copy of his documents, etc. Likewise, when issuing documents back, you can accompany them with explanatory elements. This facilitates the processing of data and helps you build a positive public image. The service desk not only stores a huge amount of important data but also constantly analyzes the incoming information. Based on this analysis, various reports are created, which are stored in the third section with the same name. All these measures add more objectivity and credibility to your activities. That being said, you don"t need to worry about such information falling into the wrong hands. In addition to the aforementioned secure entrance, there is a flexible access control system. So the manager and those close to him, after preliminary configuration, can see all the information in the database and manage it according to their own understanding. Ordinary employees have only information that is directly related to their area of authority. In addition, it is worth noting an important feature of interaction with the service desk. The installation provided by the USU Software system is extremely simple. Users with different levels of information literacy certainly cope with it. There is also free backup storage that continuously duplicates the main base. In addition to all these features, there are many unique add-ons to the program. They make your supply even more perfect and help you achieve amazing results in no time.
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The software run in multi-user mode without sacrificing overall speed. It optimizes the organization"s activities to the greatest possible benefit. This project can be used both in public and private enterprises of various sizes. The free database amazes you with its spaciousness!
Order a free Service desk
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Free Service desk
It keeps records of literally everything. Each user of the service desk gets their own login, protected by a strong password.
Automation of routine actions frees up more time for the development and improvement of professionalism. Works over the Internet or local area networks with equal efficiency. It is an indispensable support service, service center, information points tool. It is possible to send a free newsletter to one person or a group of people. A flexible access control system allows dosing the amount of data required for work by a particular employee. The ease of development interface USU Software managed to win a lot of enthusiastic reviews. No matter how well you understand modern technology, everyone can work with the program. At the service desk, you can set up a schedule of your actions in advance and form tasks for the future. Fix potential bugs before they become a major problem. The free contextual search function greatly facilitates your routine. Now, to find a document, you do not need to spend a lot of time and effort. The control is carried out constantly. Moreover, you can view the statistics of the actions of each employee individually and make the best decision. The initial information in the directories is entered only once. In the future, you do not need to repeat or duplicate it when creating new records. It supports many formats to work with. Hence, you use graphic and text files at the same period. The free service desk is available on the USU Software website. Here you can familiarize yourself with its capabilities and make a final decision. To optimize any business process, the number of approvals is minimized (by reducing the external points of contact). At the same time, the boundaries between functional divisions are erased. An empowered manager provides a single point of contact. This mechanism is used when it is necessary to ensure the participation of the customer is a complex process. A mixed centralized or decentralized approach prevails. At the same period, the divisions of the enterprise can operate completely autonomously in the presence of a single corporate data warehouse.