Rating: 4.9. Number of organizations: 603

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Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

Courier service optimization

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Program screenshot

Optimization of the courier service is, first of all, the automation of its internal work within the framework of the "Universal Accounting System" software, which will be installed by the USU staff remotely via remote access if there is an Internet connection for the courier service from the territory of any country, - the Internet, as known, has no boundaries, and the software itself works in any language, and even several at the same time, also has electronic forms in any of the required languages, the choice of language versions is carried out in the program settings. In addition to several languages, the courier service optimization program works with several currencies simultaneously - to conduct mutual settlements with international partners and customers, if the customer service has such.

Optimization is usually considered an increase in efficiency in work, thanks to the identification of additional resources by the courier service from the available ones, and a reduction in labor costs and working time for performing operations. Optimization of the work of the courier service within the framework of the described software takes place by automating the processes that make up the current and daily work in the courier service, which makes it possible to free many employees from it and switch them to other equally important work. At the same time, this optimization effect remains on an ongoing basis, which should satisfy the courier service for a fairly long period of work, probably until the era of robotization comes.

Optimizing the work of the courier service begins with its operational work - receiving orders, registering customers, controlling courier work - timing and quality, paying customers for their orders, etc. In this case, optimization should be considered a reduction in labor and time costs for performing current work, accelerating information exchange between different departments of the courier service, which, in turn, also shortens the time of courier delivery, increasing the company's reputation.

To accept an order for work, a special form is opened in the optimization program - the so-called order window, where the date and time of receipt are fixed by default - at the current moment, although they can be changed manually. The form for accepting an application has a special format - it also went through optimization: the fields built into it for filling give a transition to the customer base and contain drop-down menus with a list of different answers to select the desired option according to the content of the order.

For example, if an application has been received from a regular customer, then when filling out the form and specifying the customer, the remaining cells will automatically present options for his previous orders - recipients, types of shipment, delivery addresses, etc. The courier service manager selects the appropriate option for the case and, after filling out the form, using hot keys, generates a delivery slip and / or receipt. And this is also optimization - filling out the usual application form leads to the formation of all the required documents in automatic mode, including financial statements.

The order is formed and executed, the courier is selected by the courier service manager manually from the courier database, where they are distributed geographically by delivery zones - such a database is built into the program to optimize the choice of the contractor. The program itself can even offer the best option by automatically matching the address with the zone of "influence" of a particular courier and assessing his current employment. Applications are saved in their own database - the order database, assigning each its own status and the corresponding color, which reflect the degree of execution of the application and allow you to visually monitor the execution of the order, without wasting time searching for information and communicating with the courier, since all changes in the optimization program reflected independently - based on the information that couriers post in their electronic work forms for each delivery.

The order base also has its own kind of optimization - it can be easily formatted by the client to evaluate the activity, by couriers, to control the working volumes by shifts and for the period, by managers, to find out how effective he was in interacting with the client and how much he took in total requests for the day and for the period, for payment to determine the current receivables. In this database, each application has a detailed description of payment, cost of services, courier service costs - for this, active tabs have been formed for each option, within which the optimization program gives a detailed report, noting receipts from the client and fixing debt, if any. The distribution of payments is carried out by the optimization program automatically - each received amount is recorded in the corresponding tab at the request of the sending client.

Thanks to optimization through automation, the actions of the courier service workers are in accordance with the established regulations, which ensures coherence and accuracy in work, errors in the processing of applications are also excluded due to previously processed applications saved in the database.

Who is the developer?

Keep track of the delivery of goods using a professional solution from the USU, which has wide functionality and reporting.

The courier program will allow you to optimize delivery routes and save travel time, thereby increasing profits.

The program for the delivery of goods allows you to quickly monitor the execution of orders both within the courier service and in logistics between cities.

Accounting for delivery using the USU program will allow you to quickly track the fulfillment of orders and optimally build a courier route.

Full accounting of the courier service without problems and hassle will be provided by software from the USU company with great functionality and many additional features.

Competently executed delivery automation allows you to optimize the work of couriers, saving resources and money.

The courier service software allows you to easily cope with a wide range of tasks and process a lot of information on orders.

The delivery program allows you to keep track of the fulfillment of orders, as well as track the overall financial indicators for the whole company.

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Automation of a courier service, including for small businesses, can bring considerable profits by optimizing delivery processes and reducing costs.

With the operational accounting for orders and general accounting in the delivery company, the delivery program will help.

If a company requires accounting for delivery services, then the best solution may be software from the USU, which has advanced functionality and broad reporting.

Automation-based optimization improves the quality of interaction with customers and between courier service employees, since all their actions are strictly regulated.

The regulatory and methodological base, built into the program, contains the rules and requirements, norms and standards of implementation, which each courier operation must comply with, including time and materials.

Based on the provisions from the regulatory and methodological base, the calculation of all work operations is being set up, this allows you to carry out a variety of calculations in automatic mode.

Automatic calculations include the calculation of the cost of the request to the client, the cost price for the service, the profit made after its completion, and the calculation of personnel salaries.

Automatic calculation of wages to personnel is carried out taking into account the amount of work performed by them for the period - only from those noted in their working electronic journals.

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Courier service optimization