Contact management system

Date this page was reviewed:
2024-05-18

Video of contact management system

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To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.

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To organize effective interaction with regular customers, expand the base, and correctly pursue the marketing policy in the company, a contact management system is required that would systematize not only all the information but also allow you to quickly find, store the history of transactions, offers, meetings, and a call to develop a productive strategy. An increase in the volume of information leads to their loss, incorrect, untimely input by specialists, which is unacceptable from a business point of view, thus entrepreneurs resort to using modern information technologies and an automation system. After all, it possible to maintain a high competitive level only if you are one step ahead and apply rational methods in management, record keeping, databases. The absence of an electronic assistant requires additional staff time resources to carry out routine processes, and you pay for this, while electronic algorithms help you focus on clients, maintaining order in contact. A good system becomes a convenient filling out reference books method, catalogs since they the same to all departments, divisions, and available to every employee. The choice of system is not an easy task and can take a long time, which is unacceptable in conditions of high competition, thus we suggest using our development, with an individual approach to the formation of a functional interface to each customer. USU Software system is focused on creating a specific business project, reflecting in the settings the nuances of building relationships, real needs, and tasks. It is easy to operate, even a beginner can handle it because when developing the application, there was an orientation towards different levels of user training, thus shorten the period of preparation and adaptation. It becomes much easier to control the work of staff, and specialists to carry out their duties according to customized algorithms, using prepared, standardized templates, samples. Maintaining a list of contact only require prompt registration of data in a separate form, which takes minutes and there no situations where important details are missing. The contact electronic card contains not only contact information but also the history of transactions, a contact, settlements, an archive of calls, correspondence, it is possible to attach images, scanned copies of documents. A single counterparty archive helps to continue interaction even if a manager is changed and does not lead to his competitors leaving. The system can provide a restriction on the level of access of employees, focusing on the position held and the needs of the organization. If a company conducts not only retail but wholesale sales, then it is convenient to divide contractors into categories, assign them statuses and the number of bonuses. The system supports the import and export of different file formats while maintaining internal order management. Another management tool is getting notifications about new tasks, reminders about the need to do this, or that action on time. It is possible to evaluate the first results from the implementation of the contact management system from the first weeks of active use, which is ensured by the simplicity of the interface, the thoughtfulness of the menu, and the support from the developers. Our system configuration is able to increase sales performance due to a competent approach to the internal management of the organization. What the content of the interface of your version of the software depends on the tasks, goals, and actual needs of the business. For convenience and comfort in the daily operation of the system, the menu is represented by only three functional blocks with a similar structure. All departments and divisions begin to operate within the created common information space, accelerating the implementation of projects and communications. The presence of a message exchange window contributes to the prompt resolution of issues, the coordination of common nuances and documentation. The system provides high-quality, continuous control over the work of subordinates, recording not only indicators of time, but also the productivity of its spending. Users appreciate the ability to plan their day, set tasks, and complete them on time using the electronic calendar. Owners of enterprises, heads of departments receive comprehensive reporting in various areas, thereby improving the approach to management. For all contacts, information is stored for an unlimited period, with the creation of a backup copy in case of equipment problems. Informing about news, promotions, and events can be sent by sending e-mail, via SMS, or via Viber messages. It is easy to expand the scope of automation by integrating with the official website, automatic telephony, or payment terminals. A mechanism for identifying users when logging in helps prevent third-party exposure or attempts to take possession of confidential information. In order, the development of a mobile application format is carried out, which simplifies the performance of specialist's duties with the need for frequent travel. The automated workflow involves the use of templates and control of filling, eliminating duplicates. We are ready to create an exclusive version of the system, according to your wishes. USU Software contact management system never ceases to amaze its users with its wide functionality and functions, which have become indispensable for many entrepreneurs now.