Citizen registration system

Date this page was reviewed:
2024-05-18

Video of citizen registration system

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Some state and commercial organizations are faced with the need to record people's appeals with wishes, complaints about work, services provided, with subsequent control of the response, solving emerging grievances, service problems. According to these purposes, an effective system of registration of a citizen is required. The creation of electronic lists and the display of the essence of the appeal does not allow analyzing the subsequent actions of authorized persons, thus, constant control and the presence of a certain order, registration samples are needed. System algorithms cope with these tasks much more efficiently than humans, especially when their number is beyond the scope of human resources. Such a system not only saves on hiring additional personnel but also guarantees the accuracy of the records, the ability to monitor the execution of instructions to each case. The main thing is to choose a system to the specifics of the activity being carried out, since it can have significant nuances, without reflecting which the effectiveness of automation decreases. The USU Software system is capable of providing a rational approach and simple registration of data on a citizen, appeals, and complaints, while it has an adaptive interface for choosing the appropriate particular citizen functional content. This development has existed for about ten years in the data technology market and was able to win the trust of hundreds of companies in many countries of the world since there is a possibility of remote implementation. It is very easy to work in the system, even if there is a multifunctional interface since the menu was created according to all categories of users, including those without experience. To each employee, registration is made in the database, his rights of visibility of information and functions are determined, which depends on the position. This allows creating comfortable execution of order conditions, protecting official information from outside interference. The customized algorithms provide high-quality service to the citizen support service, thereby increasing the credibility of the organization because people not only receive a polite, prompt service, but also feedback, a solution to the cause of the complaint. The form of the table can be adjusted independently, depending on the needs of the company, the name and number of columns determine the items that employees must reflect at the time of receiving a complaint. To each citizen, a separate card is created, which contains not only text but also copies of documents, if any, all actions in the future are also reflected here to maintain a common history. Optimization of information collection and subsequent processing help eliminate confusion, problems of lack of response, and receiving repeated requests. The head of the received reporting able to evaluate the work of subordinates, the volume of completed tasks, performance parameters. Also, our citizen registration system can be used to control other processes, integrate with telephony and the website, expanding the automation potential. For ease of orientation in the Infobase and quick search, it is convenient to use the context menu, with the ability to group, sort, and filter the results. Our development has collected all the best functions of the registration system to make your work more convenient and profitable. The system configuration of the USU Software can significantly speed up the process of processing incoming information, optimizing the working time of personnel. Only those who have received a login and password during registration able to enter the system, confirming their access rights. An individual set of tools for each company increases the efficiency of the automation carried out. Thanks to the multi-user mode of the system, a high speed of operations is maintained, even if everyone is immediately connected to the base. If there are electronic lists, documentation before system implementation, they can be easily transferred by import, while maintaining the internal order in any format. Analytical work with the received requests carried out according to certain algorithms, with the receipt of reports on the results. The system does not limit the amount of processed and stored information. It provides for the creation of a backup recovery copy in case of problems with computers. When integrated with telephony, the company's website, a citizen able to leave requests via different communication channels and receive a response. The user needs to fill in the missing information in the prepared sample when registering a new client or complaint. If you need to use the application on tablets, smartphones, you can additionally order a mobile version. It is convenient to set goals, give tasks through an electronic calendar while monitoring the timing and quality of execution. Mandatory reporting formed according to the specified parameters, categories, which are easy to change as needed. Foreign organizations receive an international version of the system, which implements translation, customization of templates for other legislative norms. The absence of a subscription fee becomes another advantage in favor of purchasing USU Software licenses. The test mode of the registration platform helps to determine the future functionality, as well as evaluate the structure of the interface, and try out some basic tools.