Rating: 4.9. Number of organizations: 399

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM for cleaning

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  Who is the developer?

Program screenshot

The CRM cleaning system is an effective tool for the optimal organization of business processes in a company offering cleaning services to residential, office, retail, industrial, etc. premises. Unfortunately, not all heads of organizations of this specialization fully understand this. Many people believe that cleaning does not require investments in IT technologies (including CRM), since it uses low-skilled labor and does not provide particularly high profitability at all. At the same time, at first glance, cleaning services are not flexible in the terminology of marketers. This means that the need for cleaning the premises is not particularly dependent on various momentary factors (lack of money, time, desire, etc.). Cleaning can be postponed for a couple of days, but it cannot be completely rejected. You still have to do it. So, according to some cleaning executives, it doesn't make sense to invest serious money and effort in retaining customers and maintaining good long-term relationships with them. However, here it is necessary to take into account the rapidly intensifying competition in the cleaning market. Therefore, today the CRM program of cleaning services is simply vital in any company planning to grow and develop in this particular market.

Who is the developer?

The USU-Soft presents its own unique CRM program to optimize management and accounting processes. The interface is organized visually and logically; even an inexperienced user can quickly get used to it and get down to practical work. Since satisfaction with the quality of cleaning and customer loyalty are key factors in returning to your company of cleaning (and ideally, becoming a regular customer), the CRM functions in the system are in the center of attention. The database of customers ordering cleaning works keeps up-to-date contact information, as well as a complete history of relationships with each customer. In the database, you can set up separate pages for accounting separately of individuals and legal entities, as well as a detailed classification of the serviced premises (by purpose, by area, by location within the settlement, regularity of cleaning, by special conditions and customer requirements, etc.). If necessary, you can maintain a special cleaning plan for each current client with the marks on the completion of the next item on the list of actions.

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Who is the translator?

The CRM cleaning system provides you with constant monitoring of orders in progress, including control of terms and timeliness of payments, etc. For closer interaction, there is the possibility of creating massive automatic SMS-mailings, as well as generating individual messages on urgent issues. Standard documents (standard contracts, order forms, invoices for payment, etc.) are generated and filled in by the CRM system automatically. The CRM program is universal and provides accounting and management of a wide variety of cleaning services for an unlimited number of serviced objects and branches of the company. Warehouse accounting allows you to have accurate data on the stock of detergents, tools and consumables at any time. The financial statements provide the management with operational data on the presence and movement of money in the accounts and at the cash desk of the enterprise, existing accounts receivable, current expenses and income, etc. The CRM system of cleaning management provides strict control of orders in terms of timing, quality and additional conditions. The CRM program was developed by professional specialists and complies with legal regulations and requirements, as well as modern IT standards.

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Buy a ready-made program

Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM for cleaning