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Group of programs: Business automation
Program for control of car wash customers
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Who is the developer?
Program screenshot
The car wash customers control program is a modern tool that makes it easier to do business. Car wash is a popular service because the number of cars per capita is growing every year. However, both the queue for the car wash and its idle time without orders are equally indicative of mistakes made in management. Working with car enthusiasts is essential for a car wash. It includes the creation and control of an appointment, existing customers accounting, monitoring their reviews, ratings, and wishes, improving the quality of services at the car wash.
Customers' service control should be given special attention for several reasons. Each client is a contribution to the development and prosperity of the business. Tracking the dynamics of the inflow or outflow of visitors can indicate the success or failure of an advertising campaign, the quality of paid and free services at a car wash, and the correctness of pricing. Control over this direction of the car wash help to avoid long queues, as well as personnel jobs rush. There are different ways to control the customers of the car wash. Some keep paper journals in which they enter information about each new visitor, indicate the time and list of services provided, note the fact of payment made and the name of the employee who fulfilled the order. This method, although free, is not effective. Personnel needs to spend a lot of time on paper reports, and mistakes are possible at every stage of preparation. What can we say about finding information on a specific client for some distant period! It is almost impossible to do this in magazines. Thus, there is no need to talk about quality control and accounting with paper maintenance. Similarly, paper and paper-telephone preliminary registration of customers at a car wash should not be considered effective. In this case, information losses often occur, misunderstandings arise. If the goal is to provide such control that effective and useful for the development of the business, then it is worth considering the possibilities of automation. For this, special systems are used. The free car wash customers program is a welcome tool for every executive. But there is no completely free business automation program, and thus, before purchasing a program, it is important to determine the basic requirements. A good program can undoubtedly be entrusted not only with monitoring customers and visits but also other functions, for example, financial reporting, maintaining a car wash warehouse. The optimal program helps to keep track of the work of the washing personnel, improve the quality of service and speed of work. Also, the program should automate the paper routine, freeing the wash staff from the need to fill out paper reports and maintain documentation. At the same time, it should be understood that a good program is not only calculators and tables, they are a powerful source of the implementation of competent management control and all areas of work accounting information. The wash customers accounting program should ideally be created for a car wash initially, only in this case it works taking into account the specific features of this business area. Unfortunately, most CRM applications are universal and not directly adapted for the car wash.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-17
Video of program for control of car wash customers
The control of wash customers and management program was developed by the specialists of the USU Software system. It fully meets all the stated requirements. A trial demo version of the program can be downloaded free of charge on the USU Software website upon prior request to the developers by e-mail. The capabilities of the control program can also be assessed during a remote presentation, which specialists can conduct at any time at the request of the entrepreneur.
Installation of the full version is fast and does not require any time wasted on both sides. A USU Software specialist remotely connects to the wash computer via the Internet and takes the necessary steps to install the program. The software program is free to use. This is the main difference between the development of USU Software from other automation and control systems. There is no mandatory subscription fee.
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The program from USU Software provides high-quality planning, control, and accounting of all areas of car wash activities. With its help, there nothing difficult in organizing the registration of customers for the car wash, in maintaining customers database, which collects all information about interaction with all customers. The program collects, analyzes, and presents data on customers' preferences. In addition, the program provides professional accounting of the work of the washing personnel, financial accounting, and warehouse management, as well as fully automate the entire document flow. The control software program can help you save money in a wide variety of ways. For example, you don't need to hire an administrator or a warehouse clerk. The program does its job free. The system calculates the cost of the service to each client and generates all the necessary documents automatically - contracts, acts, invoices, forms of strict reporting, checks. The manager receives automatically generated reports on-demand in a matter of seconds. Freed from the need to deal with paper reports and paperwork, staff devote more of their time to core professional responsibilities, and the quality of customer service grows steadily.
The USU Software program has great potential - modern integration capabilities contribute to the creation of a unique system of relationships with clients. The software is suitable for all types of car wash - fully automated self-service car wash and standard classic stations with personnel, cargo wash, car dry cleaners, and service stations. Small car washes and large network complexes able to use the software with the same efficiency and benefit. All of them are guaranteed professional control and accounting.
Order a program for control of car wash customers
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
Buy a ready-made program
Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Program for control of car wash customers
The car wash control program creates detailed and functional databases of motorists. Each new visitor automatically is included in them. For each, the database contains not only contact information but also other information, with the help of which you can build an effective model of relationships - visit history, preferred services, reviews, wishes, facts of payment. This database eliminates the need to pay a marketer, it helps motorists to make only profitable and interesting offers free. The control program can be integrated with the car wash website and telephony. The first makes it possible to conduct self-registration on the site free, to see the current prices. Integration with telephony ‘recognizes’ any consumer who calls. Barely picking up the phone, the car wash employee able to address the interlocutor by name and patronymic, which pleasantly surprise and increase the loyalty of motorists. The control system conducts continuous registration and collection of information according to a variety of criteria. It can work with the information of any volume without losing performance. In a matter of seconds, it easy to find information by date, time, car wash employee, customers, car, service, or payment for any time. The control program can set up and conduct mass or personal free distribution of the necessary information by SMS or e-mail. In this way, you can notify car enthusiasts about the introduction of a new service, price changes at the car wash, or about a promotion. The monitoring program backs up the data at the frequency specified by the personnel. Saving is carried out in the background, does not require stopping the software program, does not disrupt the usual work of the station. The customers' tracking program shows which types of paid and free services are in greatest demand among car enthusiasts. Based on this information, you can create your style based on specific services. This helps you stand out from the crowd of competitors.
The system provides constant monitoring of the work of the car wash employees. Each provided with detailed information on actual employment, personal performance, hours worked and orders completed. The program can automatically calculate the salary of those who work on a piece-rate basis. The program from USU Software provides order and control in the warehouse. Each consumable labeled. Accounting includes automatic write-off as spent. The software will warn you if something important starts to come to an end and offer to place a purchase. The program combines several car washes of the same network within one information space. Employees of different car wash are able to quickly exchange information, keep a record of customers, and the manager conduct expert control over each branch. The program supports the ability to download files of any format. You can add photos, videos, audio files, any documents, and scanned copies to any database. The program can be integrated with CCTV cameras. This increases the level of security and control over cash registers, warehouse, and customer service personnel free. The manager can receive program reports on any area of activity at any time. The program allows customizing the rating system. All customers are able to leave their opinion about the service at the car wash and make their suggestions. The program has a convenient built-in planner that helps the manager to cope with the planning of any complexity-free. For employees and regular customers, configurations of specially developed mobile applications are provided.